Demon Hunter not leveling up past 799 despite being in hell 8

[GoldRogue-11276]

In addition to a description of the bug you are reporting, please provide:

Device Type:iPad
Device Model:9th gen
Device Operating System:ipadOS17.1
Diablo Immortal App Version: iPad iOS. 2.2.0

[Meteorblade-2266]

@GoldRogue-11276

In addition to a description of the bug

This is not a bug.

Please review any of the previous threads about this…

Évolution parangon

bonjour, ça fait 10 jours que je suis bloquer au parangon 799, j’ai augmenté mon niveau de difficultés, rien ne change.

Character level not increasing

My one character - Necromancer - level has been stuck on 799 for a long time and no paragon points are been given. Device Type: Laptop Device Model: Asus TUF Gaming A15 Device Operating System: Windows 10 Diablo Immortal App Version:

Paragon points missing

I’m not receiving any more paragons points to increase levels on my hero. I have restarted the game and even uninstalled it and the issue is still here I can do 10 different missions but wont receive even a single point of paragon. Device Type: Samsung Device Model: note 20 ultra Device Operating System:android Diablo Immortal App Version:latest just updated last week

Niveau ne monte plus

Mon personnage Brokos (Matlapat#1566) est bloqué au niveau 799 depuis plusieurs semaine. Programmeur, de l’aide svp.

My level capped at 799. I won't let me get any higher

My name is ElectricBurn can you please help me with this issue with the cap.

Can't level up past 799

In addition to a description of the bug you are reporting, please provide: I’ve been stuck on Paragon 799 for a while now, should be up around 802. Device Type: PC Device Model: HP Elite Desk Device Operating System: Windows 10 Diablo Immortal App Version: 2.1.0.1625051

@Meteorblade-2266

This is not a bug.

When the player’s hero reaches Paragon 799 the game directs the player to view their hero’s inventory screen and to click on their XP bar (at the top left). Upon doing so, the player is shown the two criteria for unlocking access to the Inferno difficulties, i.e.

1. Reach Paragon 799 and
2. Kill Phangwrth on Hell 8

Once these criteria have been met (i.e. you’ve done the raid boss kill and have Paragon 799) the game directs you back to the Inventory screen and to click on your XP bar again. At that point the player is given a short tutorial on the differences between Hell and Inferno difficulties, warned what they’ll lose access to (e.g. you can’t take part in the Hell level Challenge Rift leaderboards any more, you’ll be put into Inferno Battlegrounds / leaderboards, and so on), and asked to confirm that they want to go ahead and convert into Inferno difficulty.

When you confirm that you want to do this, Inferno is unlocked, and your paragon level will go to 800 (or higher if you have a lot of XP saved up).

The game literally holds your hand through this process, tells you exactly where to look, exactly what you need to do, and tells you what’s going to happen and asks you to confirm you want it to happen.