Cosmetic bug after changing class

after changing class, every i cannot use any cosme. phantom market cosmetic, 1k/3k reso cosmetic also cannot be use. only the weapon can be use. open a ticket, the GM is useless

Device Type: ios,android, pc all the same
Device Model: ios,android, pc all the same
Diablo Immortal App Version: latest

oh my god. u are really a lifesaver! even the GM from support ticket also couldnt provide me the solution. thankyou very much! is this some kind of new feature or something? never happen to me before

Nope. On these new, Diablo Immortal specific forums, I’ve been providing the answer since as far back as September 2023…

…but I’d already been providing it for months prior to that on Blizzard’s non-game-specific forums.