same here … on a fresh installed windows system I experience these 5 second freezes and die in them a lot.
… cant believe this is a 9 month old issue and there is no update from blizzard for such a long time now.
Why is this issue not included in the Sticky at top " Known Technical Support Issues - [Updated June 21, 2020!]"
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Guys, cmon.
There’s absolutely no excuse for this to be happening almost a YEAR later.
You guys are going to drop a season that people ready for D2 Remastered and D4 are going to play, they’re going to get 10-15 second freezes on supercomputers, and aren’t going to trust you guys to deliver a stable product. You GOTTA fix this.
Bumping it up again, Blizzard CS currently being highly unprofessional.
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Changed my platform (cpu 10th gen+motherboard+ram) not so long ago and the freezes got longer, sometimes 10 sec, on my older build i got them like for 2-3 sec. More powerful PC and freezes got worse WTF ?! Blizzard i want to play this game. PLEASE fix this issue.
Any definitive solution? My game is freezing too… very boring…
Soon we will have a cake for this problem… almost 1 year… what a shame
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I’m just preaching to the choir here since no one from Blizzard can be bothered to address this problem, but this is pathetic. Six months since the last blue post. This problem still exists in PTR 2.7. Windows 10 1909, the last version most people don’t seem to have this issue with, is end of support in May. The only reason my wife and I can still play this game is not thanks to anyone at Blizzard, but because of that wonderful person who posted the fmod workaround with the .bat file some time ago. The community figured out the issue, while the game’s creators seemingly ignore it.
Again, pathetic. I just had to vent.
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New update out for 20h2 this morning, again game still freezes, a bit like the feedback on this post.
+1 for the FMOD fix. Here’s hoping Blizz gets around to giving us a permanent solution.
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+1 they just reply with an update
The fact that such a gamebreaking bug is still unfixed after a year is crazy to me. I generally play solo, so i got maybe 1 freeze every 3 GR or so. But after i went to test it out in GR 100 in 4 man party it really amazes me that people are still playing lol. Literally first pack of the GR i freeze 2x in a row for about 10 seconds or so.
Good luck to people playing hardcore.
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So 2 weeks left of the season, still no update, new season starts soon and the patch notes for bug fixes from PTR only shows
Bug Fixes
- General: Updated text on Blackthorne’s Jousting Mail item descriptor
- Demon Hunter: Fixed a bug where Hungering Arrow - Shatter Shot pierced more than intended.
- Wizard: Fixed bug where the Firebird’s Finery 6-piece bonus was not interacting with Wave of Force - Heat Wave and the base Hydra’s attacks.
- Wizard: Fixed a bug where the Deathwish damage bonus was not always applying correctly while Channeling.
- Leaderboard: Fixed a bug where players could be placed on the “No Six Piece Set” Leaderboard when having a Class Set equipped.
- Leaderboard: Fixed a bug that caused the bottom of the Leaderboard UI to be cut off.
I’m playing Cartel Tycoon - Pre Alpha and even that performs better then this game 
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Agree. I froze twice today.
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Just to tune in, I also freeze from last 2 patches.
Now playing without sound and using Starcraft II *.dll and game not freezing.
Would really like to get this issue patched/fixed.
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Swapping files is not a fix by any means, worst case they could put a tick box in game to ACTUALLY disable the sound engine, the option in game only mutes, so bug persists.
They need to update the fmod and move on, reading on fmod forums it does not appear to be to difficult to accomplish.
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July 20th was our last blue response. Pretty sad. Still having random freezes.
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Same problem here, freezing and disconnection… (Mac OS Catalina)
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No, it wasn’t. They made posts in August and September 2020.
I explained this about a dozen posts ago… here.
Regardless, it’s pretty shocking that they haven’t even updated the thread in six months, for a problem that’s rapidly approaching its anniversary.
Can we please get an Update on this issue?? nearly 6 months since the last update.
Thanks in advance
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My partner and I both with different PC builds started having this issue as well a few weeks back. It makes rifts near on impossible at times …screen freezes between 5 seconds and 15 seconds or more and when you are back you are dead… makes meeting the time near on impossible and makes playing pretty miserable.