They actually responded in August and September but those posts aren’t referenced by the little blue Blizz buttons at the side of the scroll-bar. I can only presume the blue posters that made the comments hadn’t been put into the right forum groups to count as Blizz posters (some blue posts don’t show up in the Blizz Tracker for the same reason). However, that still means it’s been six months since Blizzard updated us on this, and nine months since the fault was initially reported.
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