October 9 2021 - Server Issues / Missing Characters - Under Investigation

On Americas I have a notice that is only on the D2R tab just above the news box. Not a generic one. What you see may be region dependent or due to needing to refresh the launcher.

Middle of a Baal run, I DC’d and now everyone is missing. I assume this is the Issue they are looking into…

Message now changed to performing emergency maintenance. I’d say it is an emergency, my Pally needs 85 or bust this weekend, lol!

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Kind of. But not really. You’re not seeing your characters because the server is down. The server is not down because you can’t see your characters.

I literally stopped mining bitcoin for this

And I still have the old message from 10 mins ago. Heh. Got to love the ā€œspeedā€ with which the launcher picks up updates.

At least they updated it though.

God I love not playing for a few days and coming back to see my characters gone. Blizz logic = ā€œlets do server maintenance on the weekends whenever everybody can play, we don’t want to upset the unemployed people and do it on weekdays.ā€

Like seriously, Blizz needs to find some new devs cuz this is just sad. Weeks after release on a game that came out 20 years ago, still can’t play. Love it.

Funny, there is a section above in these forums that says Blue Tracker. Imagine if that was linked to everything blue says.

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it is linked to everything blues say… they just don’t say anything kek

Besides, I don’t like your posts. They are never a call to fix issues with servers or communications. They are white knight posts that only infuriate people. Do me a favor and never reply to me again.

ok, I’ll make some break. Hope blizz got DB backup or this will be epic like lost code from classic.

Blue here. We do say stuff at times. There are a few issues that are being looked into and we’ve put out brief messaging for it. No ETA at the moment for it. Do keep an eye out on the Twitter for any updates.

Note: Missing characters may happen. If you’re experiencing this issue wait it out a bit and the character should show back up once the system kicks back in.

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You quoted a reply that was not directed at you. Then complained it was about you? What?

If you don’t like someone posting, you can put them on Ignore. You don’t get to say who can post, where, or who they can reply to.

Click the portrait, go to summary, then at the top right use the drop down to switch from ā€œNormalā€ to Ignore.

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Why do that when I can whine and stomp my feet?

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accts are back up all my stuff is back

I have to wonder, are the devs that handled Remastering this game also in charge of taking care of the servers, and is Blizzard not doing that themselves? Because that would explain this issue at least.

Maybe it’s the developers don’t have the money to maintain or have enough servers, and Blizzard isn’t shelling out the cash for it?

I don’t know, but its a possobility.

Mine are still gone.

Is everyone else’s accounts back?

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well obviously yours are gone as you refunded the game and won’t be playing as they don’t have wsg any more

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Still down from what im seeing, you think people would learn from their mistakes, but nah

As the title says, all of my characters are gone, except for my one offline character. I was just playing 7 hours ago and everything was working fine. Anyone else having this problem?