Since they brought in VV to work on D2R, I think we can safely say that they were interested in D2R success and were not being cheapskates.
Also, what evidence do you have that Blizzard did not make fixing D2R a priority? This just seems like unfounded speculation.
Clearly,the poor D2R launch left egg on the face of Blizzard. No video game company would be that stupid not to make fixing the game a top priority given the negative press.
what do you mean âis going to dieâ? it did like 3 months ago for almost everyoneâŚ
Blizzard lost the chance for a great remaster with D2 and tainted any chances they had for D4 at the same time.
Blizzard has fallen so hard in the last 10 years its not even funny anymore.
Blizzard isnât reading any of this. Nor other posts about the ladder, or character slots. None of it.
considering less than only 1% of players actually participate in pvp in d2 seriously, i sincerely doubt thatâs their concern. pvp is not an end game. itâs a side quest created by you.
Because itâs going to be 6 months with no ladder when it was advertised at start and adjusted. Server issues going to at least December, you seem to want to argue later. These things are all signs of either lack of urgency and priority and gross incompetence. I donât see any alternative to the two. My guess is that is simply wasnât a top priority.
You think they care about reputation? They got there money. I understand why they wonât put more resources into this NOW because they have little to gain. Reputation hit already happened. Incremental sales arenât that likely to be huge anymore. No recurring income. They pushed out this garbage. Got their money and gg us. Now they will fulfill the promise of ladder to check the box
This is all they said you were getting upon purchase
An epic story told through five distinct acts.Classic gameplayâthe same Diablo II you know and love, preserved.Updated Battle.net support.Planned support for cross-progressionâtake your progress wherever you play.We are getting more than promised
So maybe you should have read what you were purchasing if youâre this upset 
It would always be nice to get more than we have but to be honest, 2.4 has been amazing to play. Havenât stopped playing 2.4 since release
So good
They literally advertised ladder for pre sale. Donât rewrite history. The mental gymnastics people go through to defend blizzard. Iâm aware âlegallyâ I am likely owed nothing but ethically this has been absolute trash and everyone with half a spine knows it. To get more than I purchased they would need to first fulfill what was originally sold to me. Not there yet. And while they are close itâs now meaningless to me. I learned my lesson. Never another penny to blizzard even after Microsoft buys them
Blizzard said pre-release that ladder would be delayed until the game was working properly.
This has been explained over and over and over in threads to you and others for months. You are so incredibly fixated on one word âonceâ that you completely ignore every single thing that Blizzard said during that time, since it does not fit your narrative.
Then move on instead of complaining ad nauseum on the D2R forum.
I mean, we are in the middle of a PTR that will do a lot to vary gameplay. They said already that when they are done with 2.4 they will focus more on content.
It has been, I think, a bit over four months since launch? I think we are going in the right direction.
I would like to see some of the top builds balanced down, and others balanced up, so the game is overall a bit harder. If they donât want to nerf, they should continue to buff more builds up to the point where they can do P3-P4 content pretty well on their own. Regardles of which path they choose there, they should add in Mapping or some other similar system that raises the difficulty ceiling of the game.
Have you been living under a rock? Ladder is in testing now on PTR. Thereâs been multiple news updates about it. Itâs coming. The game is not dying, not even close.
New builds will become viable and such as well. Itâs a good update as long as youâre not a total purist.
They said before launch that ladder wouldnât be available until the game was stable. You could have refunded at that point and bought it when ladder dropped. No problem. You didnât, so deal with it.
The first part of PTR featured changes to core aspects of the environment to improve stability. When 2.4 launches, the game will be stable and the ladder can drop.
If they dropped ladder already, it would have been a mess of login queues and instability that would have made it a disaster for Blizzard and for playersâ gaming experience. It is good they are working on stability first instead of rushing in.
Thereâs no âmental gymnasticsâ going on here. (But being intelligent is not âdoing mental gymnastics.â)
First, if you want to get all technical and legal about it, Presale advertising said the game would have ladder. It did not say it would have it at launch. They did not break any promises here. It is no oneâs fault but yours for not reading correctly. Yes, it has taken longer than any of us would have liked, but itâs better that itâs delayed and gotten right instead of released like Cyberpunk 2047.
Remember that game? Released when it wasnât ready? And here we have people whining and demanding them to release something before itâs ready. Which would inevitably invite more of the same kind of complaining./
Man, it really sucks to be a developer these days. Whether you do it right or not, someoneâs going to complain, so you really canât win.
As others have said, you had the oppertunity to cancel your preorder or not play the game after finding out that ladder wasnât going to be available immediately. The fact that you didnât is no oneâs fault but yours.
I donât care about other games. They said shortly after ladder. This isnât shortly after ladder. Iâd challenge anyone to say they honestly believe this is shortly after ladder in the context the tweets were given. Iâd also say they lied when they said ladder would come with the patch that fixes the issues.
Everyone wants to say I could have refunded like they are original. If they said âladder will
Be out months after servers are fixed and we are able to make significant balance changes and no ladder with 1.14 will ever existâ then youâd have an argument because thatâs what happened and no where near what they portrayed. Just because they have a TOS that allows them to mislead doesnât mean it is right or that they were honest. They were not.
You can argue intent but they did not live up to the pre release expectations regarding ladder and EVERYONE knows that. The fact so many canât acknowledge that is shameful. This is company making millions off of us and I personally Believe misled to make more $ because If they were transparent there would have been a lot of returns
Blizzard didnât do anything right regarding ladder. They didnât do the noble thing. They chose sept 23. When it become apparent the ladder was a loooong way away they fought refunds. And while it is Legal they kept the money itâs grossly unethical and to me theft. No one and I mean no one thought ladder wouldnât be out until 6 months plus post launch. Iâm so sick of people asking like I shouldâve known what no one knew. If It came out in 4 months post launch which to me is still long after âshortly afterâ I would have been able to play. I didnât need it immediately
To be worth the $40. Iâm demanding I get what was sold to me not âgetting something before itâs readyâ. If ladder truly wasnât ready until now then they never were even remotely close in sept. It wasnât server issues. It was a convenient excuse so they could meet the sept 23 deadline for launch and delay ladder until they got to it. The alternatives arenât ladder before April and a mess or April. They could have spent the time and resources and had it a long time ago. They CHOSE not to.
For the people that still donât get it. I loan someone money and they say Iâve got you sept 23. Then a month before they are like hey man I changed jobs but Iâll get it to you shortly after. He already has my money and shortly after works for me. Well 5 months plus go by. Where is my money? Should I have known better than to trust a liar? Maybe. Does that mean I lose the right to be mad at the liar and thief? Hardly
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They want to start Ladder as soon as possible though. I am sure the AVX patch is one of the larger hold ups right now. I also see some crashing reports related to the newer patches and maybe some chars still vanishing? Not sure on that. I canât look at accounts obviously. Some are accidental deletes, some are crashing on a char during gameplay and some data is lost, others are linking a Console to the wrong Bnet account. Stuff like that.
Still a few things to work out before we get a time. I do know they donât want to wait months.
That quote is from cheetah in October. So they didnât think this would happen either. But i shouldâve known right?
You should not have known when ladder would start which is exactly the reason to get a refund of your pre-order. All my smart friends that wanted D2R only for ladder either refunded or have not ordered.
It is a digital purchase. There is no penalty for waiting. In fact, there was an incentive to wait if ladder was significantly delayed since the game might (and did) go on sale.
Lastly, my friends all knew that ladder in D2R could turn into another W3R situation. Fool me once shame on you, fool me twice shame on me.
I didnât ask you to care about other games. It was an example for the sake of a point.
They probably did intend to have it âshortly afterâ (even though this is still a very vague statement and what constitutes shortly after is likely to be different from one person to another), but then we had the server database issues, and they had to drop everything they were doing to fix that. They did also explicitly state that ladder would happen after confirming game stability. It turns out there were in fact stability issues.
âEveryone wants to say I could have refunded like they are original.â
They say that because itâs true. This information was avialable before release. You had the opportunity to make a choice.
Look, the whole tone and wording of your complaint characterizes this as some sort of malice on Vicarious Visionsâ (the developers) or Activisionâs (the publisher) part. THe problem is this simply isnât true. Crap can take longer than we plan. They posted many updates about the server issues and ladder and such. Itâs not like they were being dishonest. They have no obligation to give a refund to every disgruntled person who played the game for some period of time despite having this complaint. You clearly got some value out of the game up to this point or you wouldnât have waited this long.
Iâm not trying to jump through hoops to defend blizzard here. Your demands are unreasonable and you should, knowing how the industry works today, know that not everything will always go according to plan. That doesnât mean someoneâs trying to screw you over or hates you or whatever. You should stop buying videogames altogether if you expect every developer and publisher to live up to exact dates and times for everything.
I tonight it was a near 0% chance in September that I wouldnât have ladder before March which is all I need to be able to play. I have an older laptop so playing and optimizing was nice and I added ram in prep for ladder. Did one run through to Ubers as a warm up so why would I return when I could
Get a warm up. Test my computer and had literally zero concern? I am very hesitant to believe more than a very small handful asked for refunds due to ladder pre release
I asked for a refund back in October and was denied so I didnât âwait this longâ.
You literally said they probably planned it sooner (like they said) but it didnât happen but I was supposed to know they wouldnât deliver? It canât be both. If by your own words they didnât live up to the expectations THEY portrayed then in my opinion refunds are due. They can give me a refund and remove every game from my account for all I care.
You and many others either intentionally or subconsciously use language that changes the meaning just enough. They didnât say after sever issues they would work on releasing ladder. They said once it was stable (not after) and also said it would likely be in the same patch/fix which clearly didnât happen. I get you donât think they are wrong but at least be accurate
If expecting what I paid for makes me unreasonable then so be it. In any other industry this would never fly and would have serious push backs but since the price is low and the cost to fight is high and ToS make fighting it both extra costly and a high chance of losing players are screwed. Iâll take your advice and not buy future Diabloâs as sad as that is because I donât want them to have a penny
How were you supposed to know? Again, how were THEY supposed to know? Nobody has a crystal ball to predict the future. What matters is they were honest and upfront when things didnât go as planned. They have been giving us regular updates as they have had more information to offer.
You also didnât previously specify that you did try to get a refund prior. That would have made a difference in my responses.
A ton of people asked for and received refunds of their pre-order for removal of TCP/IP, no ladder at launch, too many changes, ⌠Blizzard was upfront.
So much this.
Slp,
You do not need ladder to play D2R and everyone had a fresh start at launch.