Hi all -
Today we will be performing a server-side update to Diablo II: Resurrected. This will NOT lead to any downtime for players and will be performed in the background.
This server-side update is to address the bug related to all-caps character names which is also causing a mismatch to files where user keybinds are stored.
This fix will address any characters that were created prior to our Tuesday (3/29) maintenance that had keybinds reset for each game session. Characters that were created after the maintenance will need to take a few extra steps to address this issue after this server-side update is complete. As this issue affected nearly all PC players, we wanted to make sure this went out and to prioritize those characters as soon as possible.
For characters that were created after the Tuesday maintenance, you will need to follow the below steps.
- Locate your character files here: C:\Users<User Name>\Saved Games\Diablo II Resurrected
- Rename the .CTLO and .KEYO files to the exact capitalization of the character it is for
- Your key bindings should now be fixed
OR
- Locate your character files here: C:\Users<User Name>\Saved Games\Diablo II Resurrected
- Delete the .CTLO and .KEYO files for your character
- Your key bindings will be re-generated to default on launch, but should will be set going forward.
Again, this only affects newly created PC characters after our maintenance on Tuesday (3/29). If you had existing characters on your account prior to the maintenance, they will be fixed but if you had any new characters on that account, you will need to adjust those specific character files.
We will post again when this server-side update is complete later this afternoon.
Thanks