Problemas de Latencia - Mexico

Saludos!

Hemos recibido varios reportes sobre problemas de conexion al sitio y latencia alta dentro del juego con jugadores en Mexico usando Totalplay. Estamos investigando estos reportes y de lo que hemos encontrando usando conexion diferente o un VPN si lo a solucionado. Algo que también nos gustaría confirmar es si el uso de un DNS diferente ayuda. Google y Cloudflare tienen servicio de DNS gratuito que se puede probar.

Nos gustaría ayudar resolver este problema, pero necesitamos algunas pruebas de conexion. Si nos pueden dar un prueba de WinMTR y LookingGlass seria de gran ayuda. Esperaremos la información :slight_smile:

Nota: En caso que tienen problema de latencia y usan un proveedor diferente por favor indica el nombre del proveedor.

8 "Me gusta"

Intento abrir el post del WinMTR pero no carga. ¿Cuales son los IP a los que debo hacer la prueba? o si de ser posible pueden proporcionar las instrucciones de testeo en un caopy paste en este post para poder hacer el test de forma adecuada. Soy de México y tengo Totalplay btw.

Perdon. Me olvide por un momento que también esta afectando la pagina. Aqui estan los pasos y el enlace para el WinMTR:

  1. Descarga WinMTR desde el sitio del proyecto.
  2. Extrae los contenidos del archivo .zip en tu escritorio.
  3. Abre la carpeta WinMTR y a continuación la carpeta que se corresponde con tu versión de Windows (32-bit o 64-bit) y ejecuta WinMTR.exe.
  4. Ingresa la dirección IP que quieres probar en el campo Anfitrión (Host) . Elige un juego del menú desplegable para ver una lista de direcciones IP.
    Nota: Haz dos pruebas individuales con estos IPs: 137.221.105.2 y
    24.105.62.129
  5. Haz clic en Iniciar (Start), y luego ejecuta el juego que estás probando. Si no se encuentra ningún problema de conexión durante los primeros 10 minutos, reinicia la prueba.
  6. Si se produce un problema de conexión, juega durante al menos otros 10 minutos y luego haz clic en Detener (Stop) en WinMTR.
  7. Haz clic en "Exportar texto" y guarda el archivo .txt en tu escritorio con el nombre WinMTR.
    Responde en tu ticket y adjunta el archivo de texto con los resultados en tu respuesta.

El paso 7 no lo tienes que exportar. Tienes una opción para copiar la información y con eso solamente pega la información aqui en el foro.

Para el Looking-glass no se si el sitio va trabajar. Entra a la pagina y usa el menú a lado izquierda para elegir el reino. Este es el enlace directo.

1 "Me gusta"

PING:
PING 189.215.145.133 (189.215.145.133) 56(84) bytes of data.

— 189.215.145.133 ping statistics —
4 packets transmitted, 0 received, 100% packet loss, time 2998ms

06/12/2018 00:25:19 UTC

PING:
PING 189.215.145.133 (189.215.145.133) 56(84) bytes of data.

— 189.215.145.133 ping statistics —
4 packets transmitted, 0 received, 100% packet loss, time 2998ms

06/12/2018 00:25:19 UTC

TRACEROUTE:
traceroute to 189.215.145.133 (189.215.145.133), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.278 ms 0.859 ms 0.867 ms
2 * * *
3 * * *
4 * * *
5 * * *
6 * * *
7 * * *
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *

06/12/2018 00:25:19 UTC

TRACEROUTE:
traceroute to 189.215.145.133 (189.215.145.133), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.552 ms 0.532 ms 0.553 ms
2 * * *
3 * * *
4 * * *
5 * * *
6 * * *
7 * * *
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *

06/12/2018 00:25:19 UTC

PING:
PING 189.215.145.133 (189.215.145.133) 56(84) bytes of data.

— 189.215.145.133 ping statistics —
4 packets transmitted, 0 received, 100% packet loss, time 3001ms

06/12/2018 00:25:25 UTC

TRACEROUTE:
traceroute to 189.215.145.133 (189.215.145.133), 15 hops max, 60 byte packets
1 Blizzard Blizzard 1.172 ms 1.192 ms 1.200 ms
2 * * *
3 * * *
4 * * *
5 * * *
6 * * *
7 * * *
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *

06/12/2018 00:25:25 UTC

MTR:
Start: Thu Dec 6 00:25:19 2018 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.3 0.3 0.5 0.0
2.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

06/12/2018 00:25:19 UTC

MTR:
Start: Thu Dec 6 00:25:19 2018 Blizzard 1.|-- Blizzard 0.0% 10 0.4 0.4 0.3 0.5 0.0
2.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

06/12/2018 00:25:19 UTC

PING:
PING 189.215.145.133 (189.215.145.133) 56(84) bytes of data.

— 189.215.145.133 ping statistics —
4 packets transmitted, 0 received, 100% packet loss, time 3003ms

06/12/2018 00:25:31 UTC

TRACEROUTE:
traceroute to 189.215.145.133 (189.215.145.133), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.279 ms 0.302 ms 0.308 ms
2 * * *
3 * * *
4 * * *
5 * * *
6 * * *
7 * * *
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *

06/12/2018 00:25:31 UTC

MTR:
Start: Thu Dec 6 00:25:25 2018 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.3 0.3 0.4 0.0
2.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

06/12/2018 00:25:24 UTC

MTR:
Start: Thu Dec 6 00:25:26 2018 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.3 0.2 0.3 0.0
2.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

06/12/2018 00:25:26 UTC

Mi compañía de internet es Izzi

1 "Me gusta"

Cuales son los IP de blizzard a probar? Yo normalmente tengo lag cuando entro a servers como Tichondrius etc, no se cual sea el IP

Estoy en las mismas no se cual es la IP, soy de México y tengo TotalPlay

137.221.105.2 (US West)
24.105.62.129 (US Central)
Creo que son esas pero no se cual usar

1 "Me gusta"

Ambos por favor. De lo que veo en algunos de los reportes solamente ocurre cuando entran a BG, raid o mazmorra. Puede ser que te esta moviendo al otro servidor durante ese tiempo

El looking glass estoy revisando. Por alguna razon esta dando resultados para unos, pero no todos. Lo probé aqui y me dio resultados similares a lo de Tiger :sweat:

1 "Me gusta"
WinMTR Statistics

WinMTR statistics

Host % Sent Recv Best Avrg Wrst Last
192.168.100.1 1 930 929 1 4 325 3
10.166.224.3 0 934 934 4 13 329 97
No response from host 100 189 0 0 0 0 0
10.180.59.85 1 914 909 5 8 149 20
10.180.200.170 1 925 923 17 22 295 28
eqix-da1.blizzard.com 0 932 932 33 38 354 34
ae1-br01-eqda6.as57976.net 0 932 932 58 65 308 75
et-0-0-2-br02-swlv10.as57976.net 1 929 928 76 86 352 83
et-0-0-67-pe01-swlv10.as57976.net 0 932 932 58 62 338 60
137.221.105.2 0 933 933 57 62 363 62

A ver usando el link de looking glass me arroja estos resultados, linkeo mi server(Ragnaros) y Tichondrius, que al fasearme a un raid de ellos me salto el ping a 2000 en mundo
------------------------------Server RAGNAROS--------------
TRACEROUTE:
traceroute to 187.190.167.162 (187.190.167.162), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.606 ms 0.612 ms 0.635 ms
2 * * *
3 * * *
4 * * *
5 * * *
6 * * *
7 * * *
8 * * *
9 * * *
10 fixed-187-190-167-162.totalplay.n et (187.190.167.162) 55.447 ms 55.521 ms 56.035 ms

06/12/2018 00:54:03 UTC

TRACEROUTE:
traceroute to 187.190.167.162 (187.190.167.162), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.274 ms 0.294 ms 0.313 ms
2 * * *
3 * * *
4 * * *
5 * * *
6 * * *
7 * * *
8 * * *
9 * * *
10 fixed-187-190-167-162.totalplay.ne t (187.190.167.162) 100.553 ms 100.575 ms 100.745 ms

06/12/2018 00:54:03 UTC

PING:
PING 187.190.167.162 (187.190.167.162) 56(84) bytes of data.

— 187.190.167.162 ping statistics —
4 packets transmitted, 0 received, 100% packet loss, time 2998ms

06/12/2018 00:54:03 UTC

PING:
PING 187.190.167.162 (187.190.167.162) 56(84) bytes of data.

— 187.190.167.162 ping statistics —
4 packets transmitted, 0 received, 100% packet loss, time 2998ms

06/12/2018 00:54:03 UTC

TRACEROUTE:
traceroute to 187.190.167.162 (187.190.167.162), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.279 ms 0.320 ms 1.114 ms
2 * * *
3 * * *
4 * * *
5 * * *
6 * * *
7 * * *
8 * * *
9 * * *
10 fixed-187-190-167-162.totalplay.n et (187.190.167.162) 55.427 ms 55.500 ms 55.626 ms

06/12/2018 00:54:07 UTC

PING:
PING 187.190.167.162 (187.190.167.162) 56(84) bytes of data.

— 187.190.167.162 ping statistics —
4 packets transmitted, 0 received, 100% packet loss, time 3001ms

06/12/2018 00:54:08 UTC

TRACEROUTE:
traceroute to 187.190.167.162 (187.190.167.162), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.792 ms 0.783 ms 0.785 ms
2 * * *
3 * * *
4 * * *
5 * * *
6 * * *
7 * * *
8 * * *
9 * * *
10 fixed-187-190-167-162.totalplay.n et (187.190.167.162) 55.325 ms 55.367 ms 55.461 ms

06/12/2018 00:54:12 UTC

MTR:
Start: Thu Dec 6 00:54:03 2018 Blizzard 1.|-- Blizzard 0.0% 10 0.4 1.5 0.3 11.3 3.4
2.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

06/12/2018 00:54:03 UTC

MTR:
Start: Thu Dec 6 00:54:03 2018 Blizzard 1.|-- Blizzard 0.0% 10 0.4 0.4 0.3 0.5 0.0
2.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

06/12/2018 00:54:03 UTC

PING:
PING 187.190.167.162 (187.190.167.162) 56(84) bytes of data.

— 187.190.167.162 ping statistics —
4 packets transmitted, 0 received, 100% packet loss, time 3002ms

06/12/2018 00:54:14 UTC

MTR:
Start: Thu Dec 6 00:54:08 2018 Blizzard 1.|-- Blizzard 0.0% 10 0.4 0.4 0.2 0.6 0.0
2.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

06/12/2018 00:54:07 UTC

MTR:
Start: Thu Dec 6 00:54:09 2018 Blizzard 1.|-- Blizzard 0.0% 10 0.5 0.4 0.3 0.6 0.0
2.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

06/12/2018 00:54:08 UTC

----------------SERVER TICHONDRIUS-----------------------------------------
TRACEROUTE:
traceroute to 187.190.167.162 (187.190.167.162), 15 hops max, 60 byte packets
1 Blizzard Blizzard 1.577 ms 1.563 ms 1.561 ms Blizzard(24.105.18.2) 2.411 ms 2.432 ms 2.441 ms
3 137.221.105.10 (137.221.105.10) 2.360 ms 2.379 ms 2.419 ms
4 137.221.66.20 (137.221.66.20) 2.374 ms 2.382 ms 2.382 ms
5 137.221.83.72 (137.221.83.72) 26.978 ms 27.049 ms 27.068 ms
6 137.221.65.66 (137.221.65.66) 26.908 ms 25.578 ms 25.560 ms
7 137.221.74.32 (137.221.74.32) 25.380 ms 25.379 ms 25.383 ms
8 eqix-da1.totalplay.c om (206.223.118.80) 41.526 ms 41.581 ms 52.133 ms
9 * * *
10 fixed-187-190-167-162.totalplay.n et (187.190.167.162) 56.912 ms 54.743 ms 54.668 ms

06/12/2018 00:56:37 UTC

TRACEROUTE:
traceroute to 187.190.167.162 (187.190.167.162), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.260 ms 0.304 ms 0.315 ms Blizzard(24.105.18.2) 1.075 ms 1.106 ms 1.195 ms
3 137.221.105.10 (137.221.105.10) 1.115 ms 1.203 ms 1.218 ms
4 137.221.66.20 (137.221.66.20) 1.118 ms 1.132 ms 1.147 ms
5 * 137.221.83.72 (137.221.83.72) 25.762 ms 25.776 ms
6 137.221.65.66 (137.221.65.66) 25.529 ms 36.664 ms 36.621 ms
7 137.221.74.32 (137.221.74.32) 25.425 ms 25.374 ms 25.534 ms
8 eqix-da1.totalplay.c om (206.223.118.80) 41.673 ms 41.717 ms 41.888 ms
9 * * *
10 fixed-187-190-167-162.totalplay.n et (187.190.167.162) 60.210 ms 54.999 ms 54.857 ms

06/12/2018 00:56:38 UTC

TRACEROUTE:
traceroute to 187.190.167.162 (187.190.167.162), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.239 ms 0.254 ms 0.267 ms Blizzard(24.105.18.2) 0.755 ms 0.797 ms 0.996 ms
3 137.221.105.10 (137.221.105.10) 0.658 ms 0.754 ms 0.945 ms
4 137.221.66.20 (137.221.66.20) 0.683 ms 0.701 ms 0.749 ms
5 137.221.83.72 (137.221.83.72) 25.705 ms 25.732 ms 25.742 ms
6 137.221.65.66 (137.221.65.66) 25.526 ms 25.715 ms 25.713 ms
7 137.221.74.32 (137.221.74.32) 25.306 ms 25.469 ms 25.497 ms
8 eqix-da1.totalplay.c om (206.223.118.80) 41.592 ms 41.434 ms 41.513 ms
9 * * *
10 fixed-187-190-167-162.totalplay.n et (187.190.167.162) 55.955 ms 54.727 ms 54.714 ms

06/12/2018 00:56:40 UTC

PING:
PING 187.190.167.162 (187.190.167.162) 56(84) bytes of data.

— 187.190.167.162 ping statistics —
4 packets transmitted, 0 received, 100% packet loss, time 3000ms

06/12/2018 00:56:37 UTC

PING:
PING 187.190.167.162 (187.190.167.162) 56(84) bytes of data.

— 187.190.167.162 ping statistics —
4 packets transmitted, 0 received, 100% packet loss, time 3002ms

06/12/2018 00:56:37 UTC

TRACEROUTE:
traceroute to 187.190.167.162 (187.190.167.162), 15 hops max, 60 byte packets
1 Blizzard Blizzard 1.471 ms 1.485 ms 1.490 ms Blizzard(24.105.18.2) 2.130 ms 2.186 ms 2.207 ms
3 137.221.105.10 (137.221.105.10) 2.700 ms 2.734 ms 2.812 ms
4 137.221.66.20 (137.221.66.20) 2.131 ms 2.139 ms 2.154 ms
5 137.221.83.72 (137.221.83.72) 38.657 ms 38.692 ms 39.009 ms
6 137.221.65.66 (137.221.65.66) 26.887 ms 25.646 ms 25.642 ms
7 * 137.221.74.32 (137.221.74.32) 25.493 ms 25.701 ms
8 eqix-da1.totalplay.c om (206.223.118.80) 41.517 ms 41.840 ms 41.865 ms
9 * * *
10 fixed-187-190-167-162.totalplay.n et (187.190.167.162) 55.021 ms 54.752 ms 54.729 ms

06/12/2018 00:56:43 UTC

PING:
PING 187.190.167.162 (187.190.167.162) 56(84) bytes of data.

— 187.190.167.162 ping statistics —
4 packets transmitted, 0 received, 100% packet loss, time 3007ms

06/12/2018 00:56:42 UTC

PING:
PING 187.190.167.162 (187.190.167.162) 56(84) bytes of data.

— 187.190.167.162 ping statistics —
4 packets transmitted, 0 received, 100% packet loss, time 2998ms

06/12/2018 00:56:45 UTC

MTR:
Start: Thu Dec 6 00:56:37 2018 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.3 0.2 0.5 0.0 Blizzard 0.0% 10 0.7 0.6 0.6 0.9 0.0
3.|-- 137.221.105.10 0.0% 10 0.6 0.8 0.6 2.1 0.3
4.|-- 137.221.66.20 0.0% 10 0.6 0.7 0.5 1.0 0.0
5.|-- 137.221.83.72 10.0% 10 25.9 27.0 25.6 31.1 1.9
6.|-- 137.221.65.66 0.0% 10 25.6 25.6 25.5 25.8 0.0
7.|-- 137.221.74.32 10.0% 10 26.8 26.0 25.3 27.5 0.5
8.|-- eqix-da1.totalplay.c om 0.0% 10 41.6 42.3 41.5 48.5 2.1
9.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
10.|-- fixed-187-190-167-162.totalplay.n et 0.0% 10 141.4 123.3 54.9 186.1 39.4

06/12/2018 00:56:37 UTC

MTR:
Start: Thu Dec 6 00:56:38 2018 Blizzard 1.|-- Blizzard 0.0% 10 0.7 0.4 0.3 0.7 0.0 Blizzard 0.0% 10 0.8 1.5 0.5 9.2 2.6
3.|-- 137.221.105.10 0.0% 10 0.7 0.7 0.5 1.0 0.0
4.|-- 137.221.66.20 0.0% 10 1.0 1.3 0.6 6.7 1.8
5.|-- 137.221.83.72 10.0% 10 25.6 25.7 25.5 25.8 0.0
6.|-- 137.221.65.66 0.0% 10 25.6 25.7 25.6 25.9 0.0
7.|-- 137.221.74.32 10.0% 10 25.5 25.6 25.4 26.1 0.0
8.|-- eqix-da1.totalplay.c om 10.0% 10 41.6 41.7 41.4 42.0 0.0
9.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
10.|-- fixed-187-190-167-162.totalplay.n et 10.0% 10 79.1 62.2 55.1 88.4 12.5

06/12/2018 00:56:37 UTC

MTR:
Start: Thu Dec 6 00:56:40 2018 Blizzard 1.|-- Blizzard 0.0% 10 0.4 0.4 0.2 0.8 0.0 Blizzard 0.0% 10 0.6 0.6 0.5 0.8 0.0
3.|-- 137.221.105.10 0.0% 10 0.6 0.6 0.5 0.9 0.0
4.|-- 137.221.66.20 0.0% 10 0.7 0.9 0.5 2.9 0.6
5.|-- 137.221.83.72 0.0% 10 37.5 37.6 25.5 133.5 33.9
6.|-- 137.221.65.66 0.0% 10 25.6 25.6 25.5 25.7 0.0
7.|-- 137.221.74.32 0.0% 10 25.9 26.6 25.3 34.6 2.8
8.|-- eqix-da1.totalplay.c om 10.0% 10 41.7 41.7 41.5 41.8 0.0
9.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
10.|-- fixed-187-190-167-162.totalplay.n et 0.0% 10 55.3 56.3 55.1 62.7 2.3

06/12/2018 00:56:40 UTC

MTR:
Start: Thu Dec 6 00:56:43 2018 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.3 0.2 0.6 0.0 Blizzard 0.0% 10 0.5 0.6 0.5 0.7 0.0
3.|-- 137.221.105.10 0.0% 10 0.7 0.7 0.5 0.9 0.0
4.|-- 137.221.66.20 0.0% 10 0.6 0.6 0.5 0.7 0.0
5.|-- 137.221.83.72 10.0% 10 25.7 27.1 25.5 37.1 3.8
6.|-- 137.221.65.66 0.0% 10 34.2 26.5 25.4 34.2 2.7
7.|-- 137.221.74.32 0.0% 10 25.5 27.8 25.4 37.9 4.5
8.|-- eqix-da1.totalplay.c om 0.0% 10 41.6 41.7 41.4 42.1 0.0
9.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
10.|-- fixed-187-190-167-162.totalplay.n et 0.0% 10 55.9 55.7 55.1 57.5 0.6

06/12/2018 00:56:43 UTC

-----------------------------------BATTLE NET-----------------------------------

TRACEROUTE:
traceroute to 187.190.167.162 (187.190.167.162), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.402 ms 0.380 ms 0.377 ms Blizzard(24.105.18.2) 2.895 ms 2.906 ms 2.909 ms
3 137.221.105.10 (137.221.105.10) 2.887 ms 2.908 ms 2.911 ms
4 137.221.66.20 (137.221.66.20) 2.937 ms 2.938 ms 2.940 ms
5 137.221.83.72 (137.221.83.72) 25.917 ms 25.920 ms 25.924 ms
6 137.221.65.66 (137.221.65.66) 25.625 ms 26.898 ms 26.992 ms
7 137.221.74.32 (137.221.74.32) 26.045 ms 25.627 ms 25.776 ms
8 eqix-da1.totalplay.c om (206.223.118.80) 41.971 ms 41.920 ms 41.913 ms
9 * * *
10 fixed-187-190-167-162.totalplay.n et (187.190.167.162) 54.972 ms 55.101 ms 55.217 ms

06/12/2018 00:57:52 UTC

PING:
PING 187.190.167.162 (187.190.167.162) 56(84) bytes of data.

— 187.190.167.162 ping statistics —
4 packets transmitted, 0 received, 100% packet loss, time 3001ms

06/12/2018 00:57:52 UTC

MTR:
Start: Thu Dec 6 00:57:52 2018 Blizzard 1.|-- Blizzard 0.0% 10 0.2 0.2 0.2 0.3 0.0 Blizzard 0.0% 10 0.5 0.5 0.5 0.6 0.0
3.|-- 137.221.105.10 0.0% 10 0.5 0.5 0.5 0.6 0.0
4.|-- 137.221.66.20 0.0% 10 0.6 0.6 0.5 0.7 0.0
5.|-- 137.221.83.72 10.0% 10 25.6 34.6 25.5 69.4 17.9
6.|-- 137.221.65.66 0.0% 10 43.2 33.6 25.6 58.0 12.9
7.|-- 137.221.74.32 0.0% 10 25.4 25.8 25.3 27.8 0.7
8.|-- eqix-da1.totalplay.c om 0.0% 10 41.6 41.5 41.4 41.7 0.0
9.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
10.|-- fixed-187-190-167-162.totalplay.n et 0.0% 10 54.8 56.9 54.8 73.1 5.7

06/12/2018 00:57:52 UTC

Desgraciadamente no solo es con totalplay, yo uso el servicio de Izzi y ya hice el lo del DNS, lo del IP, Borre mis addons, Borre el cache, apague mis equipos reinicie y apague el modem mas de 20 min., Y NADA HA FUNCIONADO. Mi primo que Vive en la casa de al lado ocupa el mismo proveedor servicio y no tiene problema alguno, jugamos en el mismo servidor.

No, sucede en cualquier entorno, contando bolarus.

WinMTR Statistics

WinMTR statistics

Host % Sent Recv Best Avrg Wrst Last
192.168.100.1 1 1575 1573 1 6 773 2
10.166.224.3 1 1571 1568 4 13 479 5
No response from host 100 319 0 0 0 0 0
10.180.59.85 0 1583 1583 4 10 335 6
10.180.200.170 0 1583 1583 17 23 1042 19
eqix-da1.blizzard.com 1 1575 1573 33 38 486 35
ae1-br01-eqda6.as57976.net 1 1576 1574 53 59 554 57
et-0-0-4-br01-eqch2.as57976.net 1 1560 1558 51 80 4177 55
be1-pe01-eqch2.as57976.net 1 1575 1573 52 58 1038 53
chi-eqch2-ia-bons-02.as57976.net 1 1578 1577 54 60 523 55
24.105.62.129 5 1344 1282 54 59 821 59

--------------------------137.221.105.2 (US WEST) 15 MINS----------------------

WinMTR statistics

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last

| 192.168.100.1 - 0 | 959 | 959 | 0 | 0 | 13 | 0 |

| 10.121.0.1 - 0 | 959 | 959 | 1 | 10 | 153 | 2 |

| No response from host - 100 | 192 | 0 | 0 | 0 | 0 | 0 |

| 10.180.59.85 - 0 | 959 | 959 | 2 | 3 | 45 | 14 |

| 10.180.200.170 - 0 | 959 | 959 | 15 | 16 | 33 | 17 |

| eqix-da1.blizzard.c om - 0 | 959 | 959 | 31 | 32 | 65 | 32 |

| ae1-br01-eqda6.as57976.n et - 5 | 816 | 780 | 55 | 59 | 192 | 58 |

| et-0-0-2-br02-swlv10.as57976.n et - 0 | 959 | 959 | 56 | 59 | 195 | 57 |

| et-0-0-67-pe01-swlv10.as57976.n et - 4 | 856 | 830 | 55 | 57 | 73 | 57 |

| las-swlv10-ia-bons-02.as57976.n et - 0 | 959 | 959 | 56 | 56 | 71 | 56 |

| 137.221.105.2 - 4 | 832 | 800 | 56 | 56 | 74 | 57

----------------------------- 24.105.62.129 (US CENTRAL)15 MINS-----------

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last

| 192.168.100.1 - 0 | 978 | 978 | 0 | 0 | 13 | 0 |

| 10.121.0.1 - 0 | 979 | 979 | 2 | 15 | 136 | 3 |

| No response from host - 100 | 196 | 0 | 0 | 0 | 0 | 0 |

| 10.180.59.85 - 0 | 979 | 979 | 3 | 4 | 30 | 4 |

| 10.180.200.170 - 0 | 979 | 979 | 16 | 16 | 30 | 17 |

| eqix-da1.blizzard.c om - 0 | 979 | 979 | 30 | 32 | 67 | 32 |

| ae1-br01-eqda6.as57976.n et - 6 | 796 | 750 | 51 | 53 | 189 | 52 |

| et-0-0-4-br01-eqch2.as57976.n et - 0 | 970 | 970 | 50 | 70 | 4156 | 51 |

| be1-pe01-eqch2.as57976.n et - 4 | 848 | 815 | 51 | 51 | 66 | 51 |

| chi-eqch2-ia-bons-02.as57976.n et - 5 | 836 | 800 | 52 | 53 | 69 | 53 |

| 24.105.62.129 - 0 | 979 | 979 | 51 | 53 | 57 | 53

TRACEROUTE:
traceroute to 187.189.215.5 (187.189.215.5), 15 hops max, 60 byte packets
1 Blizzard Blizzard 1.180 ms 1.158 ms 1.153 ms Blizzard(24.105.18.2) 2.412 ms 2.413 ms 2.413 ms
3 137.221.105.14 (137.221.105.14) 2.344 ms 2.343 ms 2.345 ms
4 137.221.66.18 (137.221.66.18) 2.313 ms 2.320 ms 2.326 ms
5 137.221.83.70 (137.221.83.70) 27.625 ms 27.641 ms 27.642 ms
6 137.221.65.66 (137.221.65.66) 26.500 ms 25.845 ms 25.815 ms
7 137.221.74.32 (137.221.74.32) 25.541 ms 25.616 ms 25.619 ms
8 206.223.118.31 (206.223.118.31) 51.443 ms 51.458 ms 51.456 ms
9 * * *
10 fixed-187-189-215-5.totalplay. net (187.189.215.5) 58.726 ms 58.288 ms 58.356 ms

06/12/2018 01:37:37 UTC

TRACEROUTE:
traceroute to 187.189.215.5 (187.189.215.5), 15 hops max, 60 byte packets
1 Blizzard Blizzard 1.273 ms 1.272 ms 1.271 ms Blizzard(24.105.18.2) 0.912 ms 1.074 ms 1.103 ms
3 137.221.105.14 (137.221.105.14) 1.194 ms 1.206 ms 1.217 ms
4 137.221.66.18 (137.221.66.18) 2.677 ms 2.685 ms 2.694 ms
5 137.221.83.70 (137.221.83.70) 25.931 ms 25.949 ms 25.962 ms
6 137.221.65.66 (137.221.65.66) 25.970 ms 25.452 ms 25.612 ms
7 137.221.74.32 (137.221.74.32) 26.080 ms 25.851 ms 25.832 ms
8 * 206.223.118.31 (206.223.118.31) 50.776 ms 50.778 ms
9 * * *
10 fixed-187-189-215-5.totalplay. net (187.189.215.5) 92.232 ms 72.418 ms 72.464 ms

06/12/2018 01:37:37 UTC

TRACEROUTE:
traceroute to 187.189.215.5 (187.189.215.5), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.228 ms 0.235 ms 0.247 ms Blizzard(24.105.18.2) 1.334 ms 1.366 ms 1.383 ms
3 137.221.105.14 (137.221.105.14) 2.473 ms 2.554 ms 2.563 ms
4 137.221.66.18 (137.221.66.18) 0.502 ms 0.561 ms 2.505 ms
5 137.221.83.70 (137.221.83.70) 25.690 ms 25.721 ms 25.735 ms
6 137.221.65.66 (137.221.65.66) 25.460 ms 25.716 ms 25.694 ms
7 137.221.74.32 (137.221.74.32) 25.444 ms 25.597 ms 25.625 ms
8 206.223.118.31 (206.223.118.31) 52.246 ms 52.419 ms 52.674 ms
9 * * *
10 fixed-187-189-215-5.totalplay. net (187.189.215.5) 58.379 ms 58.211 ms 58.182 ms

06/12/2018 01:37:39 UTC

PING:
PING 187.189.215.5 (187.189.215.5) 56(84) bytes of data.

— 187.189.215.5 ping statistics —
4 packets transmitted, 0 received, 100% packet loss, time 2998ms

06/12/2018 01:37:37 UTC

PING:
PING 187.189.215.5 (187.189.215.5) 56(84) bytes of data.

— 187.189.215.5 ping statistics —
4 packets transmitted, 0 received, 100% packet loss, time 2998ms

06/12/2018 01:37:37 UTC

TRACEROUTE:
traceroute to 187.189.215.5 (187.189.215.5), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.222 ms 0.257 ms 0.268 ms Blizzard(24.105.18.2) 0.801 ms 0.992 ms 1.312 ms
3 137.221.105.14 (137.221.105.14) 1.016 ms 1.070 ms 1.077 ms
4 137.221.66.18 (137.221.66.18) 1.020 ms 1.031 ms 1.039 ms
5 137.221.83.70 (137.221.83.70) 25.625 ms 25.661 ms 25.673 ms
6 137.221.65.66 (137.221.65.66) 71.696 ms 69.397 ms 69.348 ms
7 137.221.74.32 (137.221.74.32) 25.899 ms 25.638 ms 25.642 ms
8 * 206.223.118.31 (206.223.118.31) 50.699 ms 50.726 ms
9 * * *
10 fixed-187-189-215-5.totalplay. net (187.189.215.5) 58.225 ms 60.714 ms 60.798 ms

06/12/2018 01:37:42 UTC

PING:
PING 187.189.215.5 (187.189.215.5) 56(84) bytes of data.

— 187.189.215.5 ping statistics —
4 packets transmitted, 0 received, 100% packet loss, time 2998ms

06/12/2018 01:37:41 UTC

PING:
PING 187.189.215.5 (187.189.215.5) 56(84) bytes of data.

— 187.189.215.5 ping statistics —
4 packets transmitted, 0 received, 100% packet loss, time 2999ms

06/12/2018 01:37:44 UTC

MTR:
Start: Thu Dec 6 01:37:37 2018 Blizzard 1.|-- Blizzard 0.0% 10 0.5 0.4 0.3 0.6 0.0 Blizzard 0.0% 10 0.6 0.7 0.5 0.9 0.0
3.|-- 137.221.105.14 0.0% 10 0.7 0.7 0.4 1.0 0.0
4.|-- 137.221.66.18 0.0% 10 0.6 0.6 0.5 0.9 0.0
5.|-- 137.221.83.70 0.0% 10 25.6 27.4 25.5 42.1 5.2
6.|-- 137.221.65.66 0.0% 10 25.7 25.7 25.5 26.0 0.0
7.|-- 137.221.74.32 0.0% 10 28.4 28.5 25.3 49.7 7.5
8.|-- 206.223.118.31 0.0% 10 50.6 50.9 50.5 51.4 0.0
9.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
10.|-- fixed-187-189-215-5.totalplay. net 0.0% 10 59.2 61.0 58.3 69.5 4.1

06/12/2018 01:37:37 UTC

MTR:
Start: Thu Dec 6 01:37:37 2018 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.4 0.2 0.9 0.0 Blizzard 0.0% 10 1.2 0.8 0.6 1.2 0.0
3.|-- 137.221.105.14 0.0% 10 0.8 0.6 0.5 0.9 0.0
4.|-- 137.221.66.18 0.0% 10 0.7 0.6 0.5 1.1 0.0
5.|-- 137.221.83.70 0.0% 10 25.8 30.2 25.5 56.3 10.3
6.|-- 137.221.65.66 0.0% 10 35.2 29.2 25.5 41.0 5.2
7.|-- 137.221.74.32 0.0% 10 25.6 26.2 25.4 32.0 2.0
8.|-- 206.223.118.31 10.0% 10 50.7 50.6 50.4 50.9 0.0
9.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
10.|-- fixed-187-189-215-5.totalplay. net 0.0% 10 84.0 96.0 58.4 187.6 35.2

06/12/2018 01:37:37 UTC

MTR:
Start: Thu Dec 6 01:37:39 2018 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.3 0.2 0.5 0.0 Blizzard 0.0% 10 0.6 0.7 0.6 0.8 0.0
3.|-- 137.221.105.14 0.0% 10 0.8 0.7 0.5 0.9 0.0
4.|-- 137.221.66.18 0.0% 10 0.8 0.7 0.5 0.8 0.0
5.|-- 137.221.83.70 0.0% 10 25.7 25.9 25.6 28.5 0.7
6.|-- 137.221.65.66 0.0% 10 25.7 30.0 25.6 68.9 13.7
7.|-- 137.221.74.32 0.0% 10 25.5 26.0 25.3 28.3 0.8
8.|-- 206.223.118.31 0.0% 10 50.6 50.8 50.4 51.4 0.0
9.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
10.|-- fixed-187-189-215-5. totalplay. net 0.0% 10 58.4 67.1 58.2 113.8 16.9

06/12/2018 01:37:39 UTC

MTR:
Start: Thu Dec 6 01:37:42 2018 Blizzard 1.|-- Blizzard 0.0% 10 0.2 0.3 0.2 0.4 0.0 Blizzard 0.0% 10 0.8 0.7 0.5 0.8 0.0
3.|-- 137.221.105.14 0.0% 10 0.5 0.5 0.5 0.8 0.0
4.|-- 137.221.66.18 0.0% 10 0.6 0.6 0.5 0.8 0.0
5.|-- 137.221.83.70 0.0% 10 25.6 25.9 25.5 28.2 0.7
6.|-- 137.221.65.66 0.0% 10 25.6 26.9 25.5 32.1 2.6
7.|-- 137.221.74.32 0.0% 10 25.4 26.6 25.3 33.8 2.6
8.|-- 206.223.118.31 10.0% 10 50.5 50.5 50.4 50.7 0.0
9.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
10.|-- fixed-187-189-215-5. totalplay. net 0.0% 10 68.3 88.1 58.4 172.9 32.9

06/12/2018 01:37:42 UTC

TRACEROUTE:
traceroute to 187.189.148.228 (187.189.148.228), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  3.690 ms  3.688 ms  3.688 ms
 2  * * *
 3  * * *
 4  * * *
 5  * * *
 6  * * *
 7  * * *
 8  * * *
 9  fixed-187-189-148-228.totalplay.net (187.189.148.228)  52.644 ms  52.674 ms  52.766 ms


06/12/2018 01:47:45 UTC
--------------------

TRACEROUTE:
traceroute to 187.189.148.228 (187.189.148.228), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  0.240 ms  0.246 ms  0.253 ms
 2  * * *
 3  * * *
 4  * * *
 5  * * *
 6  * * *
 7  * * *
 8  * * *
 9  fixed-187-189-148-228.totalplay.net (187.189.148.228)  51.337 ms  51.429 ms  51.448 ms


06/12/2018 01:47:46 UTC
--------------------

PING:
PING 187.189.148.228 (187.189.148.228) 56(84) bytes of data.

--- 187.189.148.228 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 3008ms



06/12/2018 01:47:45 UTC
--------------------

PING:
PING 187.189.148.228 (187.189.148.228) 56(84) bytes of data.

--- 187.189.148.228 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 2999ms



06/12/2018 01:47:46 UTC
--------------------

TRACEROUTE:
traceroute to 187.189.148.228 (187.189.148.228), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  0.263 ms  0.277 ms  0.286 ms
 2  * * *
 3  * * *
 4  * * *
 5  * * *
 6  * * *
 7  * * *
 8  * * *
 9  fixed-187-189-148-228.totalplay.net (187.189.148.228)  51.311 ms  51.337 ms  51.616 ms


06/12/2018 01:47:50 UTC
--------------------

TRACEROUTE:
traceroute to 187.189.148.228 (187.189.148.228), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  0.277 ms  0.256 ms  0.255 ms Blizzard(24.105.18.2)  1.070 ms  1.070 ms  1.070 ms
 3  137.221.105.14 (137.221.105.14)  1.070 ms  1.080 ms  1.086 ms
 4  137.221.66.18 (137.221.66.18)  1.059 ms  1.061 ms  1.067 ms
 5  137.221.83.70 (137.221.83.70)  25.786 ms  25.801 ms  25.803 ms
 6  137.221.65.66 (137.221.65.66)  25.645 ms  26.206 ms  26.160 ms
 7  137.221.74.32 (137.221.74.32)  25.367 ms  25.702 ms  25.689 ms
 8  17072-da1-ix.equinix.com (206.223.118.31)  50.912 ms  50.746 ms  50.761 ms
 9  fixed-187-189-148-228.totalplay.net (187.189.148.228)  50.740 ms  50.833 ms  50.977 ms


06/12/2018 01:47:54 UTC
--------------------

PING:
PING 187.189.148.228 (187.189.148.228) 56(84) bytes of data.

--- 187.189.148.228 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 2998ms



06/12/2018 01:47:51 UTC
--------------------

PING:
PING 187.189.148.228 (187.189.148.228) 56(84) bytes of data.

--- 187.189.148.228 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 2998ms



06/12/2018 01:47:54 UTC
--------------------

MTR:
Start: Thu Dec  6 01:47:46 2018 Blizzard  1.|-- Blizzard    0.0%    10    0.3   0.4   0.2   0.6   0.0
  2.|-- ???             100.0    10    0.0   0.0   0.0   0.0   0.0


06/12/2018 01:47:45 UTC
--------------------

MTR:
Start: Thu Dec  6 01:47:46 2018 Blizzard  1.|-- Blizzard    0.0%    10    0.4   0.4   0.3   0.5   0.0
  2.|-- ???             100.0    10    0.0   0.0   0.0   0.0   0.0


06/12/2018 01:47:46 UTC
--------------------

MTR:
Start: Thu Dec  6 01:47:50 2018 Blizzard  1.|-- Blizzard    0.0%    10    0.3   0.4   0.3   0.6   0.0
  2.|-- ???             100.0    10    0.0   0.0   0.0   0.0   0.0


06/12/2018 01:47:50 UTC
--------------------

MTR:
Start: Thu Dec  6 01:47:51 2018 Blizzard  1.|-- Blizzard    0.0%    10    0.3   0.3   0.3   0.5   0.0
  2.|-- ???             100.0    10    0.0   0.0   0.0   0.0   0.0


06/12/2018 01:47:51 UTC
--------------------`Texto con formato previo`

Agrego que tengo amigos con el mismo proveedor y juegan sin problemas.
Todos mis otros juegos de bnet funcionan sin problema y puedo ver streams, hacer yo mismo stream y ver videos al mismo tiempo. Solo wow tiene este problema.
137.221.105.2
|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
192.168.100.1 - 0 1406 1406 0 0 53 0
10.154.64.2 - 0 1406 1406 1 7 252 3
No response from host - 100 281 0 0 0 0 0
10.180.55.4 - 0 1406 1406 2 3 59 3
eqix-da1.blizzard. com - 0 1406 1406 26 28 60 27
ae1-br01-eqda6.as57976.n et - 0 1406 1406 45 49 154 73
et-0-0-4-br01-eqch2.as57976.ne t - 1 1333 1326 48 111 4856 49
be1-pe02-eqch2.as57976.n et - 5 1192 1138 45 47 87 47
chi-eqch2-ia-bons-04.as57976.n et - 0 1406 1406 46 48 98 48
24.105.62.129 - 4 1240 1199 46 48 56 49
________________________________________________ ______ ______ ______ ______ ______ ______

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

24.105.62.129
|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| 192.168.100.1 - 0 | 647 | 647 | 0 | 0 | 53 | 0 |

| 10.154.64.2 - 0 | 646 | 646 | 1 | 7 | 252 | 3 |

| No response from host - 100 | 129 | 0 | 0 | 0 | 0 | 0 |

| 10.180.55.4 - 0 | 646 | 646 | 2 | 3 | 36 | 3 |

| eqix-da1.blizzard.c om - 0 | 646 | 646 | 26 | 27 | 46 | 27 |

| ae1-br01-eqda6.as57976.n et - 0 | 646 | 646 | 45 | 49 | 154 | 53 |

| et-0-0-4-br01-eqch2.as57976.ne t - 1 | 606 | 603 | 48 | 134 | 4399 | 49 |

| be1-pe02-eqch2.as57976.n et - 4 | 560 | 538 | 45 | 47 | 87 | 47 |

| chi-eqch2-ia-bons-04.as57976.ne t - 0 | 646 | 646 | 46 | 48 | 72 | 47 |

| 24.105.62.129 - 4 | 567 | 547 | 46 | 48 | 54 | 48 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Estuve platicando bastante tiempo y haciendo pruebas con los de Totalplay. Al parecer la red trabaja bien. La conclusión que me dieron es que de cierta forma el juego por parte de Blizzard no está permitiendo la conectividad con Totalplay de manera fluida, lo que causa obviamente mucha latencia. Blizzard tendría que permitir esta “conectividad” “permiso”“acceso” al internet que brinda Totalplay.

3 "Me gusta"

|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
192.168.100.1 - 0 655 655 0 0 2 0
10.147.96.1 - 0 655 655 1 7 302 3
No response from host - 100 131 0 0 0 0 0
10.180.59.71 - 0 654 654 9 13 336 11
10.180.200.172 - 1 651 650 17 21 350 19
eqix-da1.blizzard.c om - 0 654 654 41 45 370 43
ae1-br01-eqda6.as57976 .net - 6 539 509 66 72 389 68
et-0-0-2-br02-swlv10.as57976. net - 0 654 654 74 79 404 75
et-0-0-67-pe02-swlv10.as57976. net - 0 654 654 66 70 392 68
137.221.105.2 - 3 591 574 66 68 231 67
________________________________________________ ______ ______ ______ ______ ______ ______

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

No solo es TotalPlay. Yo tengo Izzi y estoy a 6329 ms en mundo y 114 ms en Home.

1 "Me gusta"