I run a computer consulting company. They have all the access and the data, they can monitor whatever they want.
In simplistic terms. Everything you do in the game is don through the equivalent of a database. You characters location is just a set of numbers that gets updated as you send commands to the server. There is a system call netcode that does some mathmatical trickery to make the lag lower but that is about it.
So if 40 people all queue up at once, within a second of each other once, and all are in 5 man groups, and they all drop queue and requeue multiple times…you could make a system to watch for that with a number of parameters. Remember all of the this is logged anyway, the system has to record who queues when they queue. The system already has the data with who they are in a group with and so forth.
So 1 time 40 people all queue together and drop…noted. 2 times…noted. 5 times noted. 50 times…flagged. It wouldn’t matter if they were alts either it could be account wide because the system has the data to cross check that.
It’s time and energy and they need to ban people to stop it. The idea that it can’t be done vs it is easy or simple is different. Yes it would take money and time to develop and it would be specific to this problem. There are a lot of easier ways to fix it by making changes to the BG before that.
The fairness thing is just complete bunk. Sorry but they have already said they don’t like it, consider it an unfair advantage, and that unfair advantages are cheating. It’s a cheat they haven’t decided to put the resources in to stop.
Plenty of ways they could mitigate it.
If it is easy well that is another question. The idea that Blizzard doesn’t think it is an issue though, is just not true. They have said so, and have said they are continuing to work on it…the thing is since they have said that they have dropped off the map on PVP support across the board. They haven’t had a PVP q and a for years.
FYI yes I know I have read those community managers and posted it multiply times here from HolyCows original posts on it and the Engadget article.
Is it easy…hard to say. Is it possible, yes. Has Blizzard been asleep at the PVP wheel for years…also yes.
Not really sure what your whole point is here. Just that it is hard so we should be nice to Blizzard? I would give them a lot more benefit of the doubt if they kept talking about the problem and told us what they are doing to fix it.
Edit: the watch the communications portion would be to corroborate by watching in channel. You wouldn’t watch for the actual countdowns but you would likely find chatter to go to Discord to get ready for the pug smashing…stuff like that.
edit2: to get it to work everyone in the group would have to click at the same time to start the queue…or as close as they could. I bet that would be a good flag to watch for as that usually doesn’t happen. Think about a normal 5 man when the leader queues you up, and you have to accept. How often does a 5 man all click accept at the same time? as in within 1 second of each other. Then you have that across 8 groups? Then they skip when they don’t get in queue, and only when they don’t get in queue? Bunch of corroboration you could do there.