We’re encouraged here to help others with ways that we can, whether you like it or not. You don’t get to decide on who gets to post or help you with your issue.
Now, if resetting the User Interface did not work, next best thing to do is submitting a ticket under purchase failure. If you did get charged, but have not received your token, that is where even the Support Forum Agents would send you to as well, also if not received after a certain period of time for clarity as well.
Being rude towards others who are just trying to help you though is not the way to go, and trolling the forums, especially since Customer Support is more heavily moderated than the rest of the forums, is best to be avoided. Just because you got a problem, does not mean you’re exempted from the Forum Code of Conduct.