wow lagging and only wow everything else work perfect
Hey there Draklord,
Latency problems can have many causes, so let’s go ahead and grab a winMTR so we can further investigate the problem. Here are the instructions:
- Download the tool from this page
- Enter the game IP into the “host” field. The IP address for our games are listed on the winMTR instructions page
- Start the test and play the affected game for at least 15 minutes. Ensure the problem happens while the winMTR tool is running.
- After recording the problem data, click “export text” and save the winMTR file in an easy to find location.
- Once you have that made, open the file. You’ll need to copy and paste the contents of the Text document into the post, and put four Tilde (~) marks above the winMTR. It’ll look like this:
WinMTR goes here
If you have issues pasting here, please use Pastebin and post the link (ex: Pastebin (dot) com/123456).
I have the same problem, adding my WinMTR:
WinMTR StatisticsWinMTR statistics
| Host | % | Sent | Recv | Best | Avrg | Wrst | Last |
| 192.168.0.1 | 0 | 1944 | 1944 | 0 | 0 | 6 | 0 |
| No response from host | 100 | 389 | 0 | 0 | 0 | 0 | 0 |
| No response from host | 100 | 389 | 0 | 0 | 0 | 0 | 0 |
| No response from host | 100 | 389 | 0 | 0 | 0 | 0 | 0 |
| 161-160-89-200.fibertel.com.ar | 0 | 1945 | 1945 | 14 | 18 | 43 | 19 |
| No response from host | 100 | 389 | 0 | 0 | 0 | 0 | 0 |
| host119.181-89-2.telecom.net.ar | 0 | 1945 | 1945 | 14 | 22 | 59 | 25 |
| No response from host | 100 | 389 | 0 | 0 | 0 | 0 | 0 |
| host125.181-89-2.telecom.net.ar | 0 | 1945 | 1945 | 16 | 22 | 59 | 22 |
| No response from host | 100 | 389 | 0 | 0 | 0 | 0 | 0 |
| ae0-300G.ar5.MIA1.gblx.net | 0 | 1944 | 1944 | 141 | 146 | 187 | 146 |
| No response from host | 100 | 389 | 0 | 0 | 0 | 0 | 0 |
| 4.69.142.178 | 100 | 390 | 2 | 0 | 199 | 203 | 196 |
| BLIZZARD-EN.ear7.Chicago2.Level3.net | 0 | 1944 | 1944 | 183 | 192 | 788 | 189 |
| ae1-br01-eqch2.as57976.net | 11 | 1389 | 1250 | 205 | 325 | 1820 | 307 |
| 137.221.65.132 | 0 | 1943 | 1943 | 214 | 227 | 1336 | 217 |
| et-0-0-0-pe01-swlv10.as57976.net | 14 | 1262 | 1092 | 286 | 309 | 430 | 314 |
| 137.221.105.2 | 11 | 1359 | 1212 | 208 | 311 | 325 | 311 |
I’ve been experiencing the same issue both in classic and retail. Problem started last night at around 7pm est. I was playing fine today and suddenly at 7pm ms went to 900+ again. Some guildies and random people in the world told me they’ve been having the same issue and some others are completely fine.
pastebin. com/3GqD7TQy
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 100 | 197 | 1 | 3 | 3 | 3 | 3 |
| No response from host - 100 | 196 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 196 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 196 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 196 | 0 | 0 | 0 | 0 | 0 |
| host69.181-96-120.telecom.net.ar - 0 | 977 | 977 | 10 | 18 | 83 | 14 |
| ae6.baires3.bai.seabone.net - 0 | 977 | 977 | 9 | 15 | 53 | 14 |
| No response from host - 100 | 196 | 0 | 0 | 0 | 0 | 0 |
| unknown.Level3.net - 100 | 197 | 1 | 0 | 140 | 140 | 140 |
| No response from host - 100 | 196 | 0 | 0 | 0 | 0 | 0 |
| BLIZZARD-EN.ear7.Chicago2.Level3.net - 0 | 977 | 977 | 173 | 182 | 391 | 186 |
| ae1-br02-eqch2.as57976.net - 0 | 977 | 977 | 171 | 181 | 287 | 186 |
| et-0-0-1-pe01-eqch2.as57976.net - 13 | 659 | 579 | 269 | 277 | 386 | 279 |
| 24.105.62.129 - 13 | 649 | 566 | 285 | 290 | 330 | 293 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud ProviderSame here
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| POWERBOX - 0 | 837 | 837 | 0 | 0 | 4 | 0 |
| gvt-b-se01.rjo.gvt.net.br - 0 | 837 | 837 | 14 | 15 | 27 | 15 |
| 201.22.69.219.dynamic.adsl.gvt.net.br - 4 | 746 | 723 | 15 | 16 | 43 | 15 |
| 152-255-145-133.user.vivozap.com.br - 4 | 748 | 725 | 15 | 17 | 28 | 16 |
| 152-255-167-142.user.vivozap.com.br - 99 | 170 | 3 | 15 | 15 | 16 | 15 |
| 213.99.17.242 - 4 | 738 | 713 | 16 | 16 | 25 | 17 |
| 5.53.3.149 - 3 | 755 | 734 | 120 | 122 | 128 | 121 |
| 5.53.6.25 - 2 | 782 | 768 | 154 | 157 | 193 | 157 |
| 81.173.106.21 - 3 | 758 | 738 | 152 | 156 | 224 | 154 |
| ae1-br01-eqdc2.as57976.net - 3 | 773 | 756 | 196 | 199 | 292 | 197 |
| et-0-0-2-br01-eqch2.as57976.net - 3 | 762 | 743 | 196 | 207 | 578 | 197 |
| 137.221.65.132 - 3 | 766 | 748 | 200 | 209 | 680 | 201 |
| et-0-0-0-pe03-swlv10.as57976.net - 3 | 770 | 753 | 196 | 199 | 299 | 197 |
| 137.221.105.2 - 2 | 794 | 783 | 198 | 199 | 210 | 199 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Providerpastebin@com/La9A0mdU
I’m having the same lag issues, it gets absolutely unplayable within a raid group with an encounter started, more than a minute of lag and most inputs lost. I ran the WinMTR too, heres the text for both the west and central ips:
US west:
pastebin@com/CqPsNGn7
US central:
pastebin@com/zHAr8jb0
Same issue. No need for logs, or tracert’s (different people different ISPs unless its a bizarre routing issue we’re all experiencing).
Around 7pm-8pm EST (Stormrage US) My normal ping of 50 home / 50 world can spike up to 200 / 200, 300 / 300, usually somewhere between 100-200 each. Key notes;
- Second day this is happening. Yesterday it happened, and after server prime time was basically over (12am-ish) I returned to my basic 50/50 maybe slightly higher
- Played off and on all night, morning and into the afternoon, ping was fine
- Hit prime time AGAIN, ping spikes back up
- I am NOT in a raid instance so I’m not experiencing the weird OCE-raid instance bug some guilds have had the last two weeks
- Like others, my connection outside of WoW is just fine. Discord is fine, can stream 1080p video fine, download Steam games at full pace, and your basic speed tests all come back normal
- No packet loss
- No network changes on my end
- No addon changes on my end
- No hardware changes on my end
- Restarting PC doesn’t seem to do much but maybe buy you a few minutes before ping spikes again
- Restarting modem / router is redundant we’ve proven it’s not a network issue on our end
- Confirmed not a DNS issue as I’ve tried different DNS servers
- Not isolated to Stormrage-US, I’ve tried other east coast WoW servers, and ping is also pretty high on them (again tested during prime time)
- NOTE, yes during normal operations there is usually a small increase in ping during prime time, when most people are logged in for raid but thats usually a +/- 10/10 ms increase, NOT hundreds.
- I have nothing running in the background except Discord, which is NOT connected to voice or video chat
- GPU drivers are fine (I love how the FAQ document says to update these, two days ago they were fine, there hasnt been a patch and its got nothing to do with network latency, my actual video frame rate is fine)
This is becoming unacceptable. I literally cant do much beyond world quests between 7pm-12am until “prime time” seems to die down. Thankfully my guild doesnt raid during the week but come the weekend when I raid this MUST be solved… I cant roll into Mythic raid with 200+ ping, having delay on abilities that could save my life…
Has there been a solution yet?
Back here to report the problem still persists and today it started at 2 pm est. That means it’s now even worse than it’s been the previous days. I won’t be able to raid with my guild tonight and this is getting really frustrating
1 Like
i am experiencing your exact same issue since yesterday like everybody else. Tried two completely different internet providers and same thing happens. Definitely on blizzard’s end.
Everything else works except wow. Haven’t tried other blizzard products.
same thing from Spain
@aleathor - you are starting to get packet loss at your third hop, which is close to your house. I’d contact your ISP.
@gusi - two things. first, your home connection is unstable, like modem/router. power cycle your equipment, or try using ethernet - you might need a new modem or router. however, midway through the trace your connection gets far worse - this is probably what you’re noticing. I’d contact your ISP.
hellglaive, ThĂ´rbadin, adobe, and empalador - you all take similar routes, and start losing packets somewhere along the middle of your trace. A lot of your hops are not responding, so it is hard to tell exactly where your packet loss is beginning. I would contact your ISP and see if they can help.
But, as a blue mentioned in another thread, some of this is congestion due to increased internet usage because of all the quarantining, so your ISP might just be doing the best they can with all the dramatically increased traffic.
Its happening to 2 of my friends, we all have diff providers, we all have fiber, and the only thing not working properly is any game from blizzard. I get to connect to get booted after 5/10 min, 1 of my friends is stuck with the app. the other has problems loging in wow/hearthstone
I have the same issue, updated my drivers and still havent solved the problem.
**|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|---|---|---|---|---|---|---|
| 192.168.0.1 - 0 | 31 | 31 | 1 | 7 | 43 | 1 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| 190-92-2-69.reverse.cablecolor.hn - 0 | 31 | 31 | 11 | 20 | 65 | 28 |
| 192.168.221.202 - 0 | 31 | 31 | 23 | 33 | 47 | 42 |
| otf-peru-7-3-2-0-grtlurem2.red.telefonica-wholesale.net- 0 | 31 | 31 | 23 | 34 | 54 | 39 |
| 5.53.3.203 - 31 | 13 | 9 | 44 | 54 | 72 | 56 |
| 176.52.249.118 - 0 | 31 | 31 | 75 | 88 | 115 | 107 |
| 81.173.106.21 - 0 | 31 | 31 | 78 | 96 | 191 | 90 |
| ae1-br01-eqdc2.as57976.net- 9 | 24 | 22 | 122 | 135 | 164 | 148 |
| et-0-0-2-br01-eqch2.as57976.net- 11 | 19 | 17 | 0 | 956 | 2419 | 1322 |
| et-0-0-0-pe03-eqch2.as57976.net- 4 | 27 | 26 | 114 | 125 | 156 | 119 |
| 24.105.62.129 - 0 | 28 | 28 | 115 | 126 | 160 | 123 |
| ________________________________________________ | ______ | ______ | ______ | ______ | ______ | ______ |
Here’s mine!
pastebin. com/z1A9vLDw
I’ve had HUGE numbers both in world and home, and it’s been the same on all my battlenet games. No issues anywhere else (I’ve tried several other stuff throughout the day to see if it was just my social-distance peeps destroying my internet, but no luck).
Hope it helps!
I’ve been experiencing high latency these past days (~5). The issue arises from 3 pm (UTC-3) until 12hs later approx.
I live in Argentina
My ISP is Cablevision Fibertel
I play in Ragnaros
My average latency was 500 ms
I’ve run the MTR test with both Americas IPs, these are the results.
Result for 24.105.62.129
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 0 | 674 | 674 | 0 | 0 | 8 | 0 |
| 10.17.0.1 - 0 | 674 | 674 | 5 | 7 | 23 | 6 |
| 10.101.5.25 - 0 | 674 | 674 | 3 | 7 | 34 | 8 |
| 10.100.1.73 - 0 | 674 | 674 | 5 | 8 | 20 | 7 |
| No response from host - 100 | 135 | 0 | 0 | 0 | 0 | 0 |
| host69.181-96-120.telecom.net.ar - 0 | 674 | 674 | 6 | 12 | 56 | 10 |
| ae6.baires3.bai.seabone.net - 2 | 643 | 635 | 5 | 9 | 52 | 7 |
| et9-3-0.miami15.mia.seabone.net - 1 | 667 | 665 | 127 | 159 | 413 | 134 |
| unknown.Level3.net - 100 | 136 | 1 | 0 | 136 | 136 | 136 |
| No response from host - 100 | 135 | 0 | 0 | 0 | 0 | 0 |
| BLIZZARD-EN.ear7.Chicago2.Level3.net - 1 | 666 | 664 | 161 | 170 | 627 | 194 |
| ae1-br02-eqch2.as57976.net - 1 | 666 | 664 | 161 | 170 | 284 | 182 |
| et-0-0-1-pe01-eqch2.as57976.net - 12 | 459 | 405 | 266 | 271 | 397 | 268 |
| 24.105.62.129 - 14 | 443 | 385 | 267 | 270 | 319 | 270 |
Result for 137.221.105.2
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 0 | 687 | 687 | 0 | 0 | 7 | 1 |
| 10.17.0.1 - 0 | 686 | 686 | 3 | 7 | 25 | 13 |
| 10.101.5.25 - 0 | 687 | 687 | 3 | 8 | 39 | 6 |
| 10.100.1.73 - 0 | 686 | 686 | 6 | 8 | 19 | 9 |
| No response from host - 100 | 138 | 0 | 0 | 0 | 0 | 0 |
| host69.181-96-120.telecom.net.ar - 0 | 687 | 687 | 5 | 13 | 52 | 11 |
| No response from host - 100 | 138 | 0 | 0 | 0 | 0 | 0 |
| host63.181-96-120.telecom.net.ar - 6 | 561 | 529 | 6 | 12 | 49 | 10 |
| 190.216.88.33 - 91 | 148 | 14 | 0 | 1133 | 3553 | 3496 |
| ae0-300G.ar5.MIA1.gblx.net - 1 | 672 | 668 | 131 | 134 | 166 | 133 |
| No response from host - 100 | 138 | 0 | 0 | 0 | 0 | 0 |
| 4.69.142.178 - 100 | 139 | 1 | 0 | 169 | 169 | 169 |
| BLIZZARD-EN.ear7.Chicago2.Level3.net - 0 | 687 | 687 | 167 | 174 | 619 | 169 |
| ae1-br01-eqch2.as57976.net - 14 | 450 | 391 | 294 | 389 | 2500 | 411 |
| 137.221.65.132 - 0 | 687 | 687 | 182 | 188 | 346 | 185 |
| et-0-0-0-pe01-swlv10.as57976.net - 12 | 471 | 416 | 296 | 302 | 377 | 299 |
| 137.221.105.2 - 12 | 467 | 411 | 300 | 302 | 330 | 302 |
PD: I’ve tried playing with my phone’s 4G and the latency wouldn’t go higher than 195 ms, and it felt really stable. I will be contacting my ISP, but I wanted to share my experience in case there’s anything you may do from your side.
Thanks!
Hey folks,
Nearly all of you are from Latin America. Please check this thread for updates and reporting this issue.
To keep the reports in one location, we’re closing this one.