so, I’ve been playing wow for years at this point on different accounts, but during the recent expansion I haven’t been able to log back into my account on retail.
classic works and everything else but whenever I try and launch retail, I get a long loading bar with the play button greyed out and after about 30-45 seconds it comes back and nothing loads, I’ve looked in my task manager and it says its running but oddly it uses 0% of my GPU and CPU. I’ve tried doing every troubleshooting fix I can find, from uninstalling the game to uninstalling windows altogether and doing a backup to see if maybe it’s a windows issue, I’ve tried different drivers and still nothing.
when I look into my WoW folder and compared to my friends, he has more than 2X my folders, when I checked mine there was no save info, nothing for anything listed on character info, data, drops, textures, I’m missing all of it and yes i tried to scan and repair and it removes every folder altogether and i have nothing in it and no matter how many times i uninstall or scan and repair it gets worse, help? ive been asking the support team for help for weeks and have gotten 0 help, i keep getting the same troubleshooting problems, ive even tried updating the motherboard BIOS and still nothing, the problem seems to just be i have 0 save files, i have a 45 second load timer then the game just brickes my pc and it crashes, i know its not a technical problem in my pc because classic loads fine but retail has nothing in it.
also looked into reddit fourms as well as the blizzard fourms and cant seem to find this problem anywhere. i did get the message " theres a problem with your 14gen processor" and after doing the updates its still there
I can try reinstalling the OS just to see but I haven’t had any issue till now and it’s only with WOW.
If this doesn’t work I might have to talk to intel and try and see if I can get a replacement CPU, not sure if this’ll fix the problem anyways but I’ll try both
Replacing the CPU with one that is not affected should solve the issue as well,but the first advice to try from that article is
I have an Intel 13th - 14th Gen Desktop CPU and I’m not currently experiencing crashes or instability, what should I do?
Update your motherboard’s BIOS and check regularly for any BIOS updates published over the coming weeks and months. These updates will include the microcode updates the Intel press releases have mentioned that resolve the issue.
Ensure your power settings within your BIOS are set to Intel’s recommend settings https://community.intel.com/t5/image/serverpage/image-id/56057i81282C3BCB9162A9
As I understand it there’s some issue with the recent Intel 14th generation processors (e.g., i9 14900k) that can cause it to have voltage spikes that destroy the processor over time. So they have some BIOS updates (0x129, then 0x12b) to try to address this.
But updating the BIOS is difficult for most people (have to identify correct BIOS, put on USB, boot to a BIOS command system, etc.), can fry your system if you do it wrong or lose power while updating, and not all manufacturers even have a relevant BIOS update ready (e.g., Corsair doesn’t have 0x12b yet for prebuilt systems)
I’ve seen people say playing for prolonged periods of time can affect it heavily and I play very long sessions very frequently so it might actually be fried
I’ll be doing some more troubleshooting just to confirm but I’ve had the CPU since release and have been putting a lot of stress on it with prolonged sessions
