Why does blizzard not respond to appeals?

Sorry it looked like you were saying they were allowed thats qhy i commented.

I never said that, at the time they did the GDKP runs they had been. In other versions of the game they are allowed but yes in SOD they are no longer.

2nd last paragraph. Butim gona leve it at misunderstanding then dera8ling.

Folks - I really don’t want to get into the details of this - but this has zero to do with GDKP.

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My apologies then. I know that has been a common thread with a lot of peoples’ issues of late, so I was hoping to help with that in mind.

OP, best of luck to you in your appeals.

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While it may not pertain to this individual case, I’ve read that the “GDKP Detection” system in SoD is flagging legitimate trading between realms. Is this an issue that you’ve heard of and is being addressed or looked into? (For reference I linked the support article)

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You could have said that earlier, but I really do appreciate that you said it after I was going to leave here to the suggestion forum.

Now I know it wasn’t gdkp related, and was related to trading within the games economy. You’ve told me 10x more than the appeals process or the emails sent did. I appreciate that more than you know.

I know everyone adds in to these posts that blizzard sets the rules. It’s their sandbox, aye it is. It’s also a place we want everyone to be happy and enjoy themselves. If we didn’t say things like trading are fine and at your own risk but are unsupported, rather that they’re now against tos and a bannable offense, we’d all be a 100% happier right now. Full stop.

Communication with the community would have stopped a flood of recent posts and a ton of heartache, bad attitudes, and customer alienation. Stopping sod gdkp was communicated, we argued and disagree and moved on. This topic on trading is a whim to players, even if blizzard has made up it’s kind its clear as mud to its customers.

Ive been in this community a long time and have always colored within the lines. Until now I’m told that there are invisible lines that I should color in instead.

This is all there is to it and what I’ll post there.

A flood of angry folks means a communication problem occured, not that they’re all just criminals. I appreciate your time Orlyia, and sorry that I know more will ask of you the same that I did. I for one would have made different decisions if it was stated it was against tos, but that’ll be for a different forum now.

A legitimate trade - is between legitimate accounts.

When one isn’t - that isn’t legitimate…at all.

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How are we as players supposed to vet that though? There is NO way to know where every single bit of gold from every single player you interact with comes from. Banning people for this is outrageous and I’m amazed that seemingly nobody at Blizzard understands that.

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Unless you know the person and played with them for sometime. Well it is best to avoid these kind of trades. Gold sellers are waiting with baited breath for you

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Trading gold across different versions of the game should just be placed into the TOS if Blizzard is going to ban innocent players because of exploitive accounts. The GM that responded to my ticket clear as day stated that the trade itself isn’t against TOS but since I received gold from an “exploitive account” that is why I am banned. Where is the logic? How am I supposed to know that its an exploitive account? Furthermore, why is there suspensions for the receiving party of this if you can verify it wasn’t an RMT or violation of TOS? Remove the gold, send an in-game mail saying hey idiot cut it out and move on. GDKPers got warnings before the phase but people who have been trading gold across titles for the same duration get immediate suspensions. Its bad practice and quite honestly a slap in the face to those affected.

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Ask yourself - where did a level 1 get that kind of gold in SOD?

Ask yourself- why is the person fronting for this transaction hiding in a discord server.

Red flags are all over the place.

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Plenty of players have bank alts. People have been trading gold across titles forever, this is just now becoming an issue along with the ban of GDKPs. GDKP players received warnings before any action was taken. People like me who have NEVER had any actionable offenses in 10+ years playing this game get a 2 week suspension when the offense itself was something out of my control.

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Yes they do but you need more digging then just to assume the other person is legit. Like are they part of a real guild? Can you get into their guilds discord? More due diligence.

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What makes an account legitimate? I’ve known this same person I’ve traded with for over a month and they hadn’t been banned, and never said a peep about rmt in all that time - why would I assume they did anything wrong? Also sod is where ppl want gold, so I assumed they didn’t buy it nor were selling it. Ppl were trading server to server to play with friends cause of the poorly posted launch as well.

I will heed the warning to stay away from non mains and never do it sgain, but I’ll still say in sod I have alts in cities for a reason - you can’t mail instantly so it makes it far more reasonable to trade with an alt. People did this in classic too so I’m used to trading with lvl 1 characters because they are accessible and don’t have to fly or tele places when saving World Buffs, drums, etc etc.

A better approach to this should be a notification that gold came from somewhere unscrupulous and was stripped. Repeated offense would get a suspension after warning.

It is a bit much to say here that a suspension for gold that isn’t rmt, but oh yeah we have more info than you and somehow it is? Blizzard can do better than this - which I’ll post in the suggestions.

Thank you again, this is what I wish appeals were and honestly I’m surprised I got as lucky as I did to get your time here. I appreciate that.

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With gold sellers stealing accounts, I would stay away from anyone you do not know for sometime.

To clarify this person and I met in game and not on discord. People are trading all the time in sod so it didn’t look that out of the ordinary. And Discord just became a second way communication as it has records for me to see.

Rotating characters in game loses your text record, I wanted it in one place to make sure it was all there. I never joined another server to communicate with them, just direct.

While discord can absolutely have positive uses.

Deals done there should always be suspect.

That’s one reason we don’t allow advertising for discord/websites, etc., in-game.

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Aye but this deal was done in game, just posted on discord for a second record. The terms of my trades were stated in game through battlenet. Within the game.

I wanted the trade in game to have he logs to verify that it was a trade.

It loses it for YOU, but not for Blizzard. That’s exactly why these criminals (yes, criminals) want you outside of the game and in Discord. They can tell you whatever lies they want in Discord, and while YOU may have a record of it, Blizzard doesn’t.

Blizzard only goes by what’s in their logs. They don’t have Discord’s logs.

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