I play on MG and never heard anything of the like, but I’ll be sure to ask again when I log back on. Like I said… I want a success story. Even asked for it in the mega-thread. I might’ve skipped a post, who knows.
It’s really not a good look to quote someone and give it different context than they meant. Especially since the post you quoted is plainly visible for all to see.
The backup must be created first, before something might fail on implementation. And you need to think deeply enough to have an idea what might fail. They didn’t bother to do any of this, so they have no backup. Couldn’t be bothered, sorry guys, sucks to be you.
I doubt they have ever done backups. It costs money to do that. Why bother when things that break were always able to be fixed later until now?
This was a huge deal in the forums at the start of the expansion. Take a look in the Bug Reports forum. If you weren’t paying attention I guess you missed the “guild banks losing millions of gold and mounts” complaints.
Apparently they don’t which is why at least ONE of these people turns up in every popular thread just to spam more about it. Blizz gave up. They have no data. They are done addressing it, and they even unpinned their own post. Now they are just waiting for it to follow the path of the titans to the dance studio,
They definitely had backups. The question is how often did it backup? And how many backups?
But tbh I’m not worried about this happening ever again.
It never happened before and they got a lot of flak over this one time. So it’s safe to assume they will have failsafes and backups of backups and redundancies to prevent it from happening again.
For me mostly transmog and recipes and pets and such. Honestly I can recover from a couple million in losses without getting that mad if the devs actually manned up and sincerely apologized for everything that happened.
Still can’t recover from one item though since its beyond unobtainable now, and I’m tired of being called a liar about having it.
Oh cool. Shadowlands retcon when then? Oh what’s that? Only when the devs agree something is wrong and player opinion doesn’t matter. Oh same old same old then.
Tell me you have never worked with data in a data center. You just did. If there is no backup, and the only existing code was overwritten, this means there is no record of what guilds had, and no honest or solid way to restore it. If they were going to do anything about it, they would have done it in the last 90 days before unpinning their own thread to get lost in the forums.
I scrolled this entire thread and am shocked no one thought to challenge the claim from the first ~20 posts that someone lost The Phylactery of Kel’thuzad, a bind-on-pickup item from vanilla WoW, in the guild bank data loss event. Just a blatant falsehood, as you would have never been able to put that item in a guild bank (or the new warbank, for that matter).
They haven’t unpinned anything, they just moved it to someplace with less visibility. Also forcibly merging data sets together without any backups in insane.
I don’t disagree. I’ve worked for Expedia, Union Bank, and Amazon Web Services all data centers and there are backups for backups of backups. In fact, the system does an auto back up in the redundancy system every 30 minutes in case there is a crash and one cluster has to fail over to the other, and then one person manually backs everything up into the tape scaler at 11PM (at least at Expedia).
But, having worked in DCs, I also know that there are humans, fallible humans doing the work, and people make mistakes. Can you imagine the heart failure some tech probably had because they pushed the update and forgot a backup first? Literally an honest mistake, and these people are out here yelling for their head, their job, and their first born.
People make mistakes, and at least this mistake was only pixels. No one lost something of actual, physical importance. I can’t even imagine how much trouble that person got in, and how racked with angst and guilt they were for making such a huge mistake. Instead of getting perspective, and feeling sorry for the person responsible, these jackals are out for blood. I can only hope when they mess up, and they will since they too are human, someone shows them some kindness and grace.