I have been here, on the Blizz forums, since before WoW came out. I know the difference between a Community Manager, Game Master, and the Forum Support Agents. I am sorry if are not interested in that information. Bonus - I have had the chance to visit Blizzard, sit down, and chat with them personally. It helps understand the structure and positions when you know the actual people.
As for your issue. You are running Windows 7 32 bit, an old video card, and outdated software. If you want help, you need to talk to Tech Support. However, your PC not meeting the game requirements is your issue, not something Blizzard is going to fix for you. IF they can help you get WoW running on it though, they will.
Oh, and I am using a laptop from 2013 with Win 10, and Nvida GeForce 650M, 8GB of RAM. I have no issues playing WoW Classic or Retail. I don’t even have issues playing Shadowlands. My potato runs WoW without any memory leaks or issues.
As someone kindly pointed out in General, you need to meet the actual game requirements, not the requirements to run the Launcher App.
At the very least you need a 64 bit operating system.
You have not bothered to read the linked article for World of Warcraft requirements. It explicitly states 64 bit is required. The article telling you they don’t support 32 bit is also linked.
I am not sure why you would claim 32 bit is supported for WoW when Blizz directly tell you it is not.
Also, the LAUNCHER is not the same as the game. The launcher application has lower requirements than the individual games that it can launch for you.
Everyone who has posted in this thread knows more than you.
You were answered 11 hours ago by someone in Tech Support. They have given you steps to work on to give them more information on how your system is running.
It seems to me that you don’t actually want it to work if you can’t do the basic troubleshooting with someone from Tech Support.
When did they stop? It seems to still be listed under the WoW System Requirements in the Support articles. They stopped 32 bit support, but not for the 64 bit version. My google-fu is not online yet though so please point me to the articles ending WoW Win 7 support if there are any.
I know MS does not support it anymore - but for now I think WoW still works with it.
wow would lose like half there subs is they no longer supported win 7
its like mac now win 7 will run every win 10 app. Udating to win 10 is not good unless you like half Vid drivers installed when ever win 10 udates on its own time it could care less what your doing so it turns off
blizz asks you to roll that back to DX11 if crashing on to of vid drivers
I have tried a lot to sto mem leak guess I got to try a lot of drivers . On latest I did not crash to desktop .But had randum freezes . so Ill try more vid drivers its a pain they move my 100 icons
I know your trying to help . I do not mean to be a . But i got crashed to desktop 5 times in 30 minutes so would like a fix .
Whats the things to put code I will post Dx and all the crash reports but not pages long
It would help if you posted your DX diag and MSinfo information in one of the tech support forum posts, but the ticket I linked also will ask that. Tech support may also need a copy of a crash log.
Put your DxDiag in your thread on the Tech Support Forum.
Put in a direct ticket to TS which includes that same info along with your error message.
It is 5:40am at Blizzard right now on a Sunday. There are people who work 24/7 supporting all the games but they are working from home right now on a more limited schedule. It may be a bit before someone gets to your request to see if they can help you figure out why your PC is having issues with WoW.
Keep in mind, if you don’t attach the DxDiag they can’t really help. They need that info in order to troubleshoot. It does not contain your personal info that would allow anyone to figure out who you are as a real person or anything.
Copy and paste the text into the reply box. Then highlight it all. At the top of the post box click the </> button to format as “preformatted text” or code.