I’m glad they had a good outcome, but they still felt the need to word it as they did because of how they were treated. That is the glaring point I’m making. It’s not just that I wanted something I didn’t get. I’m not a child. If anyone could provide a plausible explanation for what happened I’d be all ears, but no one, including Blizzard has done that. I don’t expect other players to - this is Blizzard’s responsibility. There’s been no logical explanation other than what I’ve already stated. I will follow the advice and do a reset, but I’m not hopeful and none of this condones the way they are treating customers.
My group of gaming friends is 50 plus years old. We are not looking for unicorns and fairy tales in the real world - just an honest and competent response to issues. We have seen a drastic decline in competency over the last few years and now they just flat out threaten to ban accounts like childish brats. It’s unacceptable.
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