Unable to Enable Chat in Social Settings

Hello Vraktris, it is preferable for the problem to escalate. I have seen several people with the same problem and there are people who have had no solution for more than 3 months. In my case, I no longer log into the account because I created a new one and it turns out that there is no I have no restrictions, otherwise it is possible to add even if it is 1 month and to another account and really, if it is the problem with the account, I prefer to upload a character from 0 again to not being able to talk to people from the brotherhood or friends