Tickets cannot help because the issue is a known and active one. Until the Devs fix it, GMs can do nothing on their end. You will have to wait and keep an eye on this thread. So please don’t get upset when they mark your ticket as resolved with the issue still standing - Devs don’t answer tickets and GMs do not fix bugs.
Same here took me all week to get this done and now no mount this is why i worked hard and I want my mount
You have a month to complete the event so there was no need to rush, but if you look at my post above yours, you’ll see it’s a known issue and they’re working on it.
It’s a bug. You need to file a bug report, not a ticket. A GM can not fix a bug. A GM is unable to award something without the Devs authorizing it. That is done through Bug Reports. As noted, Blizzard is working on a resolution.
Specifically, we do not have the functionality to award Trader Tenders, or any progress or rewards associated with that feature. Even if we did, it is unlikely we’d be able to help here, as that could impact any resolution that our QA and Game Developers are able to implement to help address the issue.
For now, it’s a waiting game. We have received all the reports about the various things that folks are experiencing and even if it isn’t specifically acknowledged in the thread that Bornakk posted, if you’ve seen it posted several times in the Bug Report forums I can pretty much guarantee that it is already being worked on.
Trading Post Completion No Mount same here what is the deal
Read the post right above your reply and you can see for yourself that they’re working on “the deal” 
Could someone check on my collections and tell me if it is in mine as i cant find it anywhere and i cannot click on the chest to even collect the extra traders tender.
Not really. If it’s part of your collection you would see it or /cast the mount to use it. If it hasn’t yet been awarded, it won’t be displayed there.
One of the issues we’re seeing is that the mount isn’t immediately awarded as it should be. That is being worked on.
If you qualified for the mount by completing the Traveler’s Log, then you should receive it once the issue is resolved.
so you tell OP that you looked at his collection and it was there but telling me you cant look at my collection?
At the time this was originally posted the mount being missing was still an emerging issue. I checked for the mount and saw it, so let them know because it was likely an issue with looting from the chest, or one with their filters, as it seemed top already be part of their collection (something that was happening when the Trading Post first became active).
A lot of folks did receive it, it just took a little time for it to show up in their collection or, because of an issue with pulling items out of the chest, took awhile for it to be retrieved.
I can’t say with absolute certainty, but considering how these things are behaving, the OP’s issue likely wasn’t the same as what is happening now.
I did look at your collection, it wasn’t there. Which means it is almost certainly due to the current bug being looked into.
As these types of requests tend to snowball, and I wanted to discourage dozens of others who may also not have received their mount from making the same request, I wanted to provide details of what you can look for / how the system behaves, that you can look for (i.e. if it were part of your collection you’d see it or otherwise be able to /cast it).
I am sorry if you felt that I slighted you, Brisinger.
ok thank you for your quick response. I will wait until they get this fixed and check again. Thank you for everything
yea hope it gets resolved soon, was looking forward to getting it
So now today, all the tender that I had in my Trader account is gone. Me thinks they are going in the wrong direction LOL
umm did the 1000 points for traveler’s log. Ran over to stormwind. I didn’t even get the 400 tokens. i got 200 and then no mount. I did that last night. I checked the mount tab and it didn’t show up. I reset the char and switched thinking. I even removed all filter’s and still don’t have it. and when i finished the thing last night i didn’t even get anything that says it was added to my mount tab.
Um.
It’s not been applied yet, but they’re aware, they’re working on it and it will be applied - and likely announced - when it will.
Perfect, I finished too and didn’t receive it. I waited a day and still nothing. I checked my collections too and also did the standard report a bug through the game. For me btw i can’t even accept tokens but I may have maxed it. Not sure
Tuesday maintenance is from 7-9, so hopefully we’ll hear something about it then.
Did all this and still no mount