Ticket Response Time

[Vrakthris]

@Smålly-grobbulus

I get conflicting information about whether they do live chat support now or not.

We do not use Live Chat for appeals, we never have. The appeal process is the same as it always has been.

@Smålly-grobbulus

Other posts I’ve read on this forum and on other forums leads me to believe that live chat will help more often than not resolve these issues.

I’m afraid whatever you may have read is a bit misleading.