what planet are you on right now?
Bananas is a pet, not a food.
people who claimed it weren’t receiving it.
there was a bug.
while players could open tickets about the issue, GMs weren’t able to just give people pets out of the kindness of their hearts.
the issue needed to be forwarded to QA for assessment first.
once GMs had been given the OK to award the pets to the people who didn’t get them, they were able to do that.
exactly the same thing that the OP was experiencing.
there are standard protocols which take place.
bug happens
bug gets reported
bug gets investigated
bug gets resolved.
…but the drama will last a lifetime! 