They really ban players for swearing

what does that even mean lol

Thereā€™s no way to know for sure but I strongly suspect that the gameā€™s chatlogs probably go back years, even to times when the ToS werenā€™t enforced to such a draconian degree that they are now.

As a result, what happens in the modern day game is this: A player who was socialized in the mid-2000s (and not today) speaks in a way that is comfortable to him but is uncomfortable to someone else in the game. He calls someone goofie. And it could actually be that innocuous, literally just that he called them goofie. But the player took offense to that and he reports him.

What happens? Well, since chat logs go back years, him being reported for saying goofie is ā€œlegitimateā€ because in 2015 he said the F word in an Arathi Basin match when the Horde retook farm and they lost the match.

What happens next? Then OP goes to the forums, cries and says ā€œall I said was goofie wtf this is ridiculous!ā€ The thread gets moved to the Customer Service section, a Blue takes a look and verifies that, yes, he did actually break the ToS by saying a naughty word.

But theyā€™re not gonna provide details about it or if that naughty word was at all in any way actually connected to the time that he was reported for saying goofie.

No, they arenā€™t kept for that long.

What does go back is any recorded sanctions on your record. Those are permanent.

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No, they donā€™t have the game or chat logs going back that far. Logs are only kept for a limited time. This is both due to storage limitations/costs, and privacy laws esp in the EU.

The same thing impacts compromises. If someone does not report the compromise soon enough, the logs they need to fully restore the account are gone.

So while they do have logs for the recent time period, they donā€™t go back years. I am not even sure they go back more than 6 months.

There are things kept on your account though - like the fact that someone got an infraction and the GM notes. So they know if a license has past infractions and it will increase the duration of any future penalties.

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Everything you SAY or Do in this game is in a log someplace at Blizzard that can be accessed. Always been this way

After 20 years no one says a word other than bots. I wonder why that is ?

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I talk all the time and never have a problem.

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You do not have to reply to everything going on. Sometimes just sit on your emotions and move on.

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I yell at my monitor to keep actionable things out of chat. Itā€™s worked for a very long time.

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I really want to know what people are saying to get banned. The absolute degenerate Moon Guardian cringe that has oozed out of my mouth both on server and in random groups has yet to get me in trouble.

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I wonder what your political stance is lmao

Yes, but those logs are not kept forever. They donā€™t know what you sold to a vendor 3 years ago, or what you said to your friend. There are some things that stay with the license, and/or Bnet account.

  • Quest completion IDs
  • Achievement IDs
  • Deleted characters over a certain level
  • Snapshot save of the character taken before using a service like a faction change
  • Battlenet level collection IDs once obtained
  • Purchases through the Bnet shop
  • Codes for items/services claimed to the account
  • Penalties applied by GMs to the account - which includes usually a snippet or summary of the evidence for the action, but not the entire surrounding logs.

The daily second by second logs of game activity and chats are kept for a limited time. Not forever.

EDIT! We are now in the CS forum!

:panda_face: :coffee:

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Moved this over to address a couple points.

  1. This isnā€™t automatic, nor is it a ban. You got a suspension for language which was reported by your fellow players.

  2. The language in question wasnā€™t ā€˜goofyā€™ - it was profanity. Specifically, F bombs both explicitly, and abbreviated.

Now, while this was a suspension, history on the account matters and subsequent violations will take that into account. Eventually it COULD be a ban if the behavior violating our code of conduct is not addressed.

Please donā€™t make that necessary

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I remember when barenā€™s chat was alive and every player were talking about everything, but today communication is dead. Even in guilds there is no communication what so ever. The fear of being silent or banned ? That is the problem that Blizzard has right now. To fix that problem.

Every time a company fixes a problem , than they would have to fix another problem on top of the problem that they already have fixed. The more problems they have the deeper they get into. I have seen this too many time for a company i work for. For the past 28 years.

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Well, how about that!

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Or people could just, you know, be polite to strangers in public chats and groups? They could avoid trying to troll/bait people? They could avoid spamming and advertising?

It is really really easy to avoid getting a penalty. Even if reported, nothing happens if someone does not break the rules. At MOST they can get a squelch pending GM review.

Of course, having your followers report you leads to not just a squelch, it leads to a suspension for abusing the reporting system. Someone did prove that almost 10 years ago.

Most guilds used Vent or Skype, and now Discord. Very few people chat in guild chat, not unless it was a raid night and people were not on the voice chat yet.

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Discord has their own set of rules too in which players have to follow as well. Players also have to be careful on what they say too.

Censorship , to say or not to say.

You can say what you want, provided you are willing to accept the consequences of it. Nobody else has to put up with, or listen, to someone. They can remove that person from their private property.

I think most people are very lucky that they have never had to experience an actual authoritarian regime or mass censorship. Having to read some basic rules about being polite, and follow them if you want to stay on that private property, is hardly oppressive.

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