My view as a Horde player is that where there is dev bias and Horde favoritism, it is in very specific places and situations, and often, these are things that do not benefit the Horde as a faction, but benefit the devs and the people who put those things in order.
I view Horde and Alliance players to have been abused by these selfish devs, who didn’t actually care about the well being of either faction, and just wanted what they wanted.
I see that Blood Elves get updates and focus in scenes with orcs, but Forsaken, Tauren, and Goblins tend to take a back seat to the additions and changes, even if these changes and progressions in story somehow involved them.
I see the Horde used as a poorly written punching bag that has some members benefitting from the strife, whereas others are shelved, or pinholed into really uncomfortable cookie cutter designs that do not fit or represent the player population.
I see the Alliance cast as heroes and the ‘good’ guys, but their roles and designs are so boring and unoriginal that they’re cardboard cutouts, and they also don’t represent the player base. Humans and elves, orcs and elves everywhere, but just as you say, when the Dwarves come up? Nothing. How are the Gnomes?
I think that the problem with pointing this out as Horde bias and how the Horde “gets” special treatment ignores an even larger problem, which is that the Horde isn’t actually regarded with much decency or care by those that chose to exploit it. And my hope is that with the changes being made, there will be acts to balance this, and that both factions, of all races, are treated with care, whether it’s through good story telling, customization options, gameplay, racials, and more.
Alas, if there needs to be proof of bias, and a demonstration made of how Horde is also suffering, I’d like to note that there are more male orc customizations available than any other race type, and for most of them, even if you combine both male and female options, they do not come close to how many orc male customizations are available.
Yet, as a female Forsaken player? Well, at least I can finally hide my bones to show that my character wouldn’t go and punch holes in perfectly good armor.
A lot needs to be done to balance this. I think that it’s less of a bias issue, and more of a, “we need people to be less selfish in how they’re building this game.”