My hubby was OTR for CR England and occasionally I’d travel w him and play WoW on my laptop. I received a similar suspension, probably from switching towers, states etc every few hours. Enter a ticket. My case was resolved in about a week.
Good luck
nope. I just read what the op said, saw that it was clearly not something they did in game but instead an error on blizzards end.
I didn’t just jump to conclusions about literally anything, I just know how to read beyond the level of a pre-schooler. And also strange to expect me to go reading everything in a thread lol. Most people didn’t even bother to read the first post, but you think I am supposed to read them all? LOLO
There is truth to the OP’s story.
Not saying it was as they say, but it’s totally plausible that logging in from multiple IPs will/can trigger an unauthorized access.
Happens often with me with other programs.
I’m not surprised about the copy/paste responses from Blizz either.
Since once they lay down a ruling, they tend to stop all communication.
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Yeah, I’d actually be surprised if a game wasn’t bonking me for weird access if I constantly flew to different countries.
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That is my experience. They virtually never go back. I got them to revert a month long silence because I proved that the person reporting me was the person reporting me and that they had multiple accounts and were abusing it to falsely report/flag me any time they saw me. I had to basically write a college thesis explaining what was happening to get them to realise they were punishing the wrong person and over literally nothing.
Our community very much is toxic and Blizzard is likely doing the same thing Riot did. Riot deleted their forums because their community was so toxic they were literally threatening the lives of the developers and other players on a regular basis, and it seems Blizzard chose to just cut their customer service.
No human deserves to be abused like that.
Exactly.
I have a Architecture software package I purchased.
To use it I HAVE to have a internet connection because it validates every time its used and they told me very plainly, no internet, no use.
When we moved 3 years ago the software gave me fits. I literally had to contact the company and inform them I moved because it wouldnt let me in at all.
I do wonder, as I mentioned above to the OP, if THIS is that case where having the phone authenticator is probably a good idea.
I installed it and it very rarely ever makes a sound.
Oh sure sure op you just travel a lot.
Except if youre account sharing you know… Blizz can see youre traveling at the speed of plade is not possible.
6 months sounds about right for this offense. Take the L and learn from this. See you in 6 months!
Anyway account action posting is against the forums tos, take it to blizzard if you feel its in error. But they have the receipts.
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Love how quick people are to disbelieve.
There’s more than reasonable doubt here.
It’s quite possible the OP is telling the truth.
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Logging in from a strange location can trigger a security lock on the account and the person needs to change the password. It is done as a safety mechanism. It is NOT a Suspension though. Not at all.
The OP got an actual Suspension for account sharing, not a security lock. That is based not just on location change, but other factors such as what the account was doing, how fast the login change was, etc.
None of us here on the forums have any idea if the OP is correct or not. Only Blizzard has the account logs to either overturn the Suspension if it is a mistake, or uphold it if they were account sharing.
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Fascinating…
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No, they do not use AI. Stop spreading misinformation.
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I assume they are not lying about having an account Suspension. That is pretty easy to determine. The cause of the suspension is what we don’t know anything about.
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I’ve played WoW for longer than I care to admit and I travel a lot. I have the client installed on desktops located in five homes across four countries plus my laptop and I’ve never run into issues. Maybe having an authenticator helps.
First off never suddenly. Increasing ticks against you to the point of this suspension. There is always more to this kind of story and no one ever gives the whole truth.
Moved this over so I could address it, Adracy.
This was from the end of July into August. Does that help your memory any?
This has been reviewed and upheld multiple times and the chance of it being overturned are next to null.
I also notice you’ve had an authenticator on this account for about 3 years, thank you for that.
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I think you are mixing up Social infractions done by the GM team with the Anti-Cheating infractions done by the Hacks team.
Social infractions start at a week Silence then go up to a week Suspension, then 2 weeks, etc.
The anti-cheat category tends to start with long suspensions or an outright license closure depending on the offense. Account sharing falls into the anti-cheating category.
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Unfortunately we can’t do anything here. You have a way to appeal the decision and that information should be in the email. I suggest you get your information together and present it in as cohesive of a manner as you can. They’ve made mistakes before and will reverse the decision. If they don’t feel they’re in error, you’re pretty much stuck.
As another poster put it…
Good Luck.
The reason given was unauthorized access. Given the presence of an authenticator, and a 6 month suspension, and being upheld multiple times, I think we can safely conclude account sharing, possibly with something like a levelling service. Of course, we don’t have the actual data, but that’s what I’d speculate.
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Remember bliz see’s what IP your loggin in from and they see the computer ID as well. Guessing that id does not come close to matching anything from your history. Plus if they see a IP coming out of Asia or Russia it might raise red flags.
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Especially if there’s an authenticator on the account and it wasn’t removed. I can just imagine an illicit “levelling service” say “ok make sure to accept on your authenticator app”.
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