Edit post using the pencil and move to CS.
Irrelevant
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Wow I can pay the scammers for the Ashes of Vaporware Alpha #12
Barclays has actual customer service. I was not aware.
American Express (It used to be Diners Club) is the gold standard for customer service for credit cards but it may depend on the card you have.
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Huh. Kind of strange you’d get tagged for that because in recent seasons they haven’t disqualified anybody who had their accounts played.
Hope you get through to a real person. 
Tragic to hear that somebody might’ve gotten punished just for flying around a bit.
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yeah…CS is garbage now. I dont think id bother with it and myself Id probably just unsub.
Question though…did you not have the authenticator on your phone?
Ive always wondered if in this kind of scenario if it would send an alert that you could validate and have prevented the whole thing.
Just a curiosity about their system, not saying you should have done anything differently
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I’m 90% sass, 10% cat.
Nah, my call center got shut down months after I left and got outsourced to India.
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They don’t penalize for that. They know what computer you are logging in from, what times you usually log in, where your logins are from, if there is an Auth on the account (hopefully if someone is traveling!), and exactly what they are doing when logged in.
I traveled and played for years. Most that would happen is needing to enter the Auth code when I changed computers or had a major geographic switch.
From the description I would guess this is a first time penalty under cheating (account sharing) which makes sense to be 6 months. They know if an account logs in to do specific activities from a wildly different location/computer, then jumps back to the normal pattern. Mage tower carries/pilots were a good example of it.
The OP really should move this to CS if they want a bit more insight. They won’t tell them exactly what they found, but they may be able to help clarify the penalty a bit.
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Citibank is the CS that has impressed me a few times when someone has tried to rip me off on a purchase and refuses to refund.
They are like rabid pit bulls just dying to get off the leash lol.
not only got my purchase and tax $$$ refunded, but took back the shiipping costs and everything down to the penny.
The sellers werent happy at all.
They were doing their best to ride out that 90 day time limit so Id be out of options, telling me they were working on it over and over.
One call to citibank, emailed them a couple photos of the product…very simple process and my money was back on my card.
Blizzard used to have that level of CS when i started playing.
Now youre just talking to AI drones.
People are mad
Ehhh, I’m kind of skeptical because I do know of some people who were temporarily punished while heaving travelling and doing content that was often rmt’d. They did have their accounts unlocked pretty quickly, though, and this was quite some time ago (5+? years).
Ye, ye, I know. Even asked for my datas at one point and saw all that info.
Mage Tower was last bit piloted thing I think, right? Ksm/aotc are usually just gold or cash selfplay. But yeah curious to see what CS says.
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Fishy, very fishy. I’ve played since 2005 as well and I’ve never been “banned” or suspended at all. But even if it were to happen I’d assume I’d get the first type of warning at the very least and not an instant account ban 6+ months.
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and the bans are not that instant it takes time for it to go in place
Where do you see this:
and somehow come to this conclusion:
What? If anything, it sounds like Blizzard doesn’t understand that they are working remotely, or this guy got hacked.
But somehow you turned that into them doing something in-game…
You literally just saw “banned for nothing” and thought to yourself “say no more, I know the problem inhales deeply is youuu!”
dear god. The sheer lack of effort…
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Amex is the same way…
I’ve not used a dispute very often (maybe 5 times in my entire life) and Amex did it and upheld one w/o even evidence – just a phone call and it was done.
Barclays sided with the merchant even though I had solid evidence against the merchant and they would not budge. I no longer shop at that merchant and no longer use Barclays.
They lost a ton of revenue to Amex. I won’t get into how much but suffice to say most people would be horrified how much I spend (and pay off) annually.
Blizzard CS, I agree used to be awesome.
Remember talking w/them on a phone to resolve issues.
GM’s would come in game and chat w/me to fix issues there.
Now it is just cut/paste responses that don’t even apply (or send you to wowhead) much like Barclay’s customer service model and AI bots.
i guess you missed what mirasol said they dont do that and you jumped to the conclusion also
what else did you expect from this crowd? lmao.
One day theyre railing on about how bad the behavior in this community is…the next theyre pretending that vote kicks never happen…because…you know…the trolls in this group would NEVER then use something like the kick to annoy other players, lmao
at a point you just have to roll your eyes and use the ignore liberally.
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So many times I see these I did nothing wrong posts in a GD and so many times I’m wondering if they think this will ellicit a response to get them unbanned magically. If you appeal and the decision stands or whatever then it’s likely there’s more to the story.
Sorry but I don’t know you, and none of us here know you, so we have no idea if this is a bogus story or not. That’s just straight up facts.
Good luck to you if it really was some random false trigger while you were traveling.
I don’t really travel much, but I do play from my laptop tethered to my phone when I’m away from home (or from the hospital Wifi if it’s a longer appointment). And my phone hotspot often does show me in a different state. But I’ve never gotten any penalties.
? People are playing it right now