It would be one thing if the automated system that fixes this worked - but tried 3 separate browsers and multiple accounts in-game to no avail. And now the one day I had off to spend a good amount of time catching up with my guild in order to raid Naxx is ruined because there is no live chat and their automated system is broken. Extremely frustrating to say the least and makes me not even want to play now since my guild is benching me due to not being raid ready (majorly due to this bug and not being able to get caught up).