Got off mount. Went under the world. Now stuck in falling animation and DCing 1 sec later

Support Bug Report
1

Got off mount. Went under the world. Now stuck in falling animation and DCing 1 sec later.

I tried using the US self unstuck service and it is NOT working.

After spending a hour in the forums, I saw this post (Stuck character service not working in our out of game and chain DC'ing - #7 by Sartharia-mankrik) mentioning to use the EU tool.

LINK for EU tool: https://eu.battle.net/support/en/help/wf/wow/586/834/submitted

To my surprised, it let me proceed to choose my character for unstuck. After the successful message, I logged back into my stuck account character, and it is still in the falling animation, but in another spot. Still keep disconnecting after 1 sec of falling. Sadly, the unstuck service has an 8 hour cooldown window.

I am trying to contact blizzard, but I am failing miserably. :frowning:

I don’t know what else to do.

PS: I tried the UI reset, ADD-ON disable, restart my PC, re-install the game files, among other things.

2

I am trying to attach the video showing what I describe in this post. It’s the first time I am doing a post, ever, so I don’t know the best approach to attach a video description of the problem.

PS: I am the same person, Adnel. For some reason, the post displays my old toon. The one stuck is this one, Ecinue.

EDIT 1: Submitted a ticket to blizzard, still have the problem. The US unstuck tool worked for a while, tried to generate another unstuck, but the 8h cool down is bind to your account meaning I can’t use the unstuck tool before the 8h cooldown.