Is anyone having issues receiving gear from the storm sigil vendor Rethelshi in Valdrakken?
I went to buy a 2nd identical primal infused weapon and the vendor took my storm sigils and I didn’t receive the 2nd weapon. Very unfortunate seeing how you can only get the storm sigils once a week.
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Yes, this happened to me too. It seems to have consumed the epic version of the weapon instead of the rare blue version. It consumed my sigils and the 385 weapon I already purchased with 7 sigils last week and gave me another 385 weapon. The weapon I purchased previously was taken out of my mainhand slot, so now I am just left with the one 385 weapon. I opened a ticket but the wait time is 7+ days, which is terrible.
Happened here too.
I opened a support ticket, and I am frustrated with their response. They just resolved the issue and said this:
Support
Hello Adventurer!
With our ticket queues being extremely busy, and in the interest of saving you some time, we are sending you this automated reply with some resources that should help resolve the issue. If the issue persists, please get back to us.
Dragonflight Common Issues:
https://battle.net/support/article/breaking/20112697
Support Articles:
https://battle.net/support/games/wow
Game Info and Guides:
Forums:
Same here. I opened a ticket and got the same response. 7 storm sigils down the drain 
Same issue, I bought 1 dagger with sigils last week and enchanted it with a fairly expensive enchant. Today I farmed the last few sigils for a 2nd dagger, purchased it and it did not add a new dagger, but rather replaced my enchanted dagger with a new one.
Same reply from @BlizzardSupport, they closed my ticket as ‘resolved’ with some links to some articles, and clearly did not even read the ticket. I’ve reopened a new ticket with the original ticket in the text, but not holding my breath.
Exactly the same situation.
Same issue here opened a ticket and awaiting a response, lost my storm sigils.
I just had this happen to me too, used my sigils and didnt upgrade my second weapon I tried to buy.
Hey uh, Blizzard. Fix this.
Same issue, rip storm sigil.
Yup! Same! 7 sigils bye bye.
Same issue. Ticket# US89145756. Completely ignored to an automated response.
Exact same issue happened here, one handed weapon removed from character & placed in my back pack, also removed the enchant, bye bye 5k gold plus 7 storm sigil’s, ticket sent in, SO annoying after all the farming to get them, & unbelievable that they don’t just refund the 7 sigil’s, virtually no effort required to action it from their end to keep paying players happy, especially after all the time & effort put in, I know I won’t be letting this go easy, I’m sure they count on people giving up easily, come on Blizzard, you can do better.
I re-submitted my ticket with the hopes they will actually read it instead of instantly closing it. Please keep me in the loop with what you find.
It just happened to me… I thought I was going crazy. My sigil are gone and my off-hand weapon is still at 359 while my main-hand got “upgraded” to 385 a second time.
I opened a ticket. I’ll keep you posted.
me too with daggers
edit I included this forum thread in my ticket. so maybe they will see this and get us all
Had the same thing happen to me last night. Consumed my already 385 sword for another one. Put in a ticket but not looking good w/ the 7 day wait. Definitely frustrating.
I have this same problem. Submitted a ticket, and it was marked resolved and I was given an automatic reply with articles that did not help. Nothing was done to fix my items in game.
If a GM is reading this, my new Ticket is No. US89162683
Yup same issue, same response. Would really like to see blizz respond to this. It’s an easily repeatable bug.