Starhub Singapore, Singtel, MyRepublic - Lots of Spikey World delay

WinMTR Statistics

WinMTR statistics

Host % Sent Recv Best Avrg Wrst Last
testwifi.here 0 1398 1398 0 1 109 1
2.224.164.222.starhub.net.sg 0 1398 1398 2 4 96 7
183.90.44.117 1 1394 1393 2 3 95 3
183.90.44.237 0 1398 1398 2 4 95 3
unknown.telstraglobal.net 0 1398 1398 2 5 101 3
i-93.sgpl-core02.telstraglobal.net 1 1394 1393 3 5 87 5
i-15250.hkth-core02.telstraglobal.net 0 1398 1398 41 44 102 44
i-10352.sydo-core03.telstraglobal.net 0 1398 1398 150 153 260 152
i-0-0-0-14.sydo10.telstraglobal.net 0 1398 1398 155 157 269 157
unknown.telstraglobal.net 0 1398 1398 151 154 258 153
137.221.85.35 0 1398 1398 152 158 272 154
et-0-0-1-pe01-eqsy4.as57976.net 1 1374 1368 173 177 288 174
137.221.66.145 1 1371 1364 173 175 275 174
103.4.115.248 1 1367 1359 173 175 270 178

World delay has been spiking out of nowhere. Ping is usually fine, these few days have been an exception. Any word on why?

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Might wanna put some context on what’s normal, just to chime it as a fellow Singaporean player.

On broad band last year, nominal ping hovers between 110-120ms. Switching to Fiber at the start of October I enjoyed 90ms. A week or two later ping went up to 170+ and that has been my norm ever since.

Today my ping has been randomly spiking between 3 - 12k ms

Found an old thread and apparently this hasn’t been resolved.

1 Like

My world ms has been spiking tonight, started around 2am PST, went from 15ms to over 20k, and then kept settling around 2k, with frequent spikes of 5k+. Tanking Mythics was not fun, but settling in for a cold one, and wait for this all to blow over.

1 Like

I’ve created two tickets about this issue with limited to no response. I can’t do instanced content with this kind of lag and considering that’s literally the game, what’s the point of playing? Can we get at least some kind of update on what’s going on?

My ms has settled back down to 16, which it had been all day, just weird to be hitting over 20k for the past 2 hours. Relogging did nothing

I’ve noticed that the spikes occur mainly, if not entirely, during instanced content. BGs, dungeons, raids, etc.

Outside of this content, my ping is pretty much fine.

Yeah, it spiked originally during first boss of Atal Dazar, wasn’t fun, then thought it had settled at the end, so went for another dungeon and it hadn’t, decided to do something passive outside of a dungeon and it settled to 16

Having the same problems, with ping shooting up to 2k+ and settling around at 200ms, literally unplayable.

WinMTR

WinMTR Statistics

WinMTR statistics

Host % Sent Recv Best Avrg Wrst Last
192.168.1.1 0 13063 13063 0 0 39 0
bb119-74-83-254.singnet.com.sg 0 13062 13062 1 4 114 2
202.166.123.134 1 13047 13043 2 3 38 3
202.166.123.133 1 13057 13056 1 2 50 11
ae8-0.tp-cr03.singnet.com.sg 0 13062 13062 1 3 66 3
ae4-0.tp-er03.singnet.com.sg 0 13062 13062 1 3 59 3
202.166.124.190 0 13062 13062 1 5 94 3
ip-202-147-32-126.asianetcom.net 1 13058 13057 2 2 25 3
te0-0-2-0.wr1.sin0.10026.telstraglobal.net 0 13062 13062 3 6 28 7
xe-0-1-1.gw1.sin2.pacnet.net 0 13062 13062 3 4 56 4
po11-0-0.gw5.sin1.10026.telstraglobal.net 0 13061 13061 3 5 88 8
i-92.sgpl-core02.telstraglobal.net 1 13058 13057 3 5 28 5
202.84.140.165 0 13062 13062 4 6 36 6
202.84.141.110 0 13061 13061 35 37 55 38
i-10352.sydo-core03.telstraglobal.net 1 12909 12869 174 176 243 175
i-0-0-0-1.sydo10.bi.telstraglobal.net 1 12935 12902 167 169 245 186
unknown.telstraglobal.net 1 13057 13056 150 151 193 151
137.221.85.35 1 13054 13052 149 153 292 150
et-0-0-0-pe02-eqsy4.as57976.net 1 12813 12749 169 172 281 215
103.4.115.248 1 12716 12627 169 170 193 170

Hey, there! Most appear to be on oceanic servers. Just a few questions!

  • Does this happen only in instances or does it happen in the open world as well?
  • Does it spike with addons disabled, or continues with a full reset UI?
  • How often are the latency spikes to the thousands?

If it continues after a full reset on the user interface, let’s grab a WinMTR test and Looking Glass test to compare. Thanks everyone for your reports!

  1. As with the WinMTR above, it happens both in open world and instances.
  2. It happens with and without addons disabled, even after a fresh install.
  3. It spiked at least 5 times during the span of 3 hours, with each instance lasting around 5-10 mins with no improvements.

A lot of people have been having on going issues since BfA released, in particular on OCE.

Here is an already active thread in regards to it.

Might be worth posting findings there as well in case issue is related.

I have noticed this issue with lag spike since Friday night OCE server from singapore. Just to be clear, this has nothing to do with server lag spike that people complained about since start of BfA.

The observed lag is more like rubberbanding and connection freezes without disconnects. The delay can be as long as 20s when it happens and will eventually catch up.

My guild mates and I experienced this issue when raiding. This is where whe observed that connection from Singtel and Starhub were the ones affected. While M1 and connection from Australia were fine. I can post my YouTube recording on how bad it is much later to show how it was.

1 Like

I’ve been getting random lag spikes recently over the last few days. It never happened before, somethings changed

1 Like
  1. For me, it more or less only happens in instances.
  2. Yes, it does.
  3. When I’m in instanced content, it will persist for the entire time I’m instanced. It will almost immediately spike up and stay there. The game is unplayable.

I can’t even create a ticket about this! I’ve created multiple threads asking for help, and all I’m getting is a silent treatment. If this is persisting to the end of the month, I’ll just cancel my sub cause at the moment, I’m not having fun cause I can’t even play the game.

2 Likes

Got a bunch of guildies from Singapore. Can confirm that all on Singtel and Starhub are affected when they zone into instances. Raid and dungeons are both affected. Opulence is so not doable right now with people dc’ing in the rooms before the boss.

1 Like

From Singapore here as well, having these lag spikes about every 15-20min of game play or so starting from Thursday night. Yesterday it happened in the open world while doing world quests as well but it is especially bad in instanced activity. In raid, once you pull the boss, you get immediate lag spikes to around 2.5k world ms. You can restart the game and come back to 170ms or so however, the latency will slowly climb back to 2k ms, makes it very frustrating to play. Same thing, mostly Singaporeans affected in my guild, both Starhub and Singtel, however one who was using Starhub said he was not affected. Suspect its a routing issue and yesterday I tried VPN to Perth, I got the same lag spikes. However when i switched to Melbourne, the lag spikes disappeared.

1 Like

Same thing here in singapore using Myrepublic ISP, having exactly the same issue as everyone else here for the last few days. Massive latency spikes out of nowhere usually on bosses in raids and dungeons. Tried all the usual reset ui etc etc. Still happening. EDIT: probably worth noting that everytime this happens my internet is 100% fine, other games work fine and I can continue talking to people in discord as usual even when my WoW MS is so high that I cant use a single action and everyone is running on the spot.

TRACEROUTE:
traceroute to 103.6.150.151 (103.6.150.151), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.302 ms 0.298 ms 0.283 ms
2 24.105.18.131 (24.105.18.131) 1.291 ms 1.309 ms 1.312 ms
3 137.221.105.12 (137.221.105.12) 0.575 ms 0.666 ms 0.769 ms
4 137.221.66.16 (137.221.66.16) 0.584 ms 0.632 ms 0.654 ms
5 137.221.83.66 (137.221.83.66) 185.240 ms 185.284 ms 185.298 ms
6 137.221.65.68 (137.221.65.68) 184.945 ms 185.063 ms 185.053 ms
7 137.221.65.57 (137.221.65.57) 196.347 ms 196.368 ms 196.370 ms
8 137.221.65.127 (137.221.65.127) 185.162 ms 185.166 ms 185.181 ms
9 137.221.87.32 (137.221.87.32) 184.800 ms 184.676 ms 184.846 ms
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *

18/02/2019 09:08:31 UTC

PING:
PING 103.6.150.151 (103.6.150.151) 56(84) bytes of data.

— 103.6.150.151 ping statistics —
4 packets transmitted, 0 received, 100% packet loss, time 2999ms

18/02/2019 09:08:31 UTC

MTR:
Start: Mon Feb 18 09:08:31 2019 Blizzard 1.|-- Blizzard 0.0% 10 0.2 0.3 0.2 0.3 0.0
2.|-- 24.105.18.131 0.0% 10 0.4 0.6 0.4 0.7 0.0
3.|-- 137.221.105.12 0.0% 10 0.4 0.6 0.4 0.7 0.0
4.|-- 137.221.66.16 0.0% 10 0.5 0.6 0.5 0.8 0.0
5.|-- 137.221.83.66 0.0% 10 184.8 197.7 184.8 274.9 29.3
6.|-- 137.221.65.68 0.0% 10 184.8 185.1 184.8 185.6 0.0
7.|-- 137.221.65.57 0.0% 10 184.9 185.0 184.9 185.2 0.0
8.|-- 137.221.65.127 0.0% 10 185.0 185.1 184.9 185.5 0.0
9.|-- 137.221.87.32 0.0% 10 185.6 184.9 184.7 185.6 0.0
10.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
11.|-- 40GE-103-6-148-46.myrepublic.com.sg 90.0% 10 176.3 176.3 176.3 176.3 0.0
12.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

18/02/2019 09:08:31 UTC

Yes,Is only happen in instances …
both…
over 4000 ms.( but u can still type in chat and u can saw what they say in chat too.
yes it continues happen even full reset

Singapore. Singtel.

It only just started 1 or 2 hours ago. I was in BoD Normal and it was fine, but the moment I tried to do Mythic +, it’s completely dying on me.

World MS spikes up to 1.2k, and then the game freezes despite sound and chat continuing in the background.

And then I’ll get stuck in the loading screen. This is a really serious issue.

1 Like
Host % Sent Recv Best Avrg Wrst Last
tkynij3j.asahi-net.or.jp 0 638 638 3 3 11 3
tkynij3j-v1.asahi-net.or.jp 0 638 638 3 3 37 3
cs1bi1-v1103.asahi-net.or.jp 0 638 638 3 3 10 3
cs1cr1-v1005.asahi-net.or.jp 0 638 638 3 3 15 4
tkycr1-v1002.asahi-net.or.jp 0 638 638 3 4 17 4
kddni5-v1068.asahi-net.or.jp 0 638 638 3 4 15 4
as4637.ix.jpix.ad.jp 1 623 619 4 5 33 5
i-0-3-0-7.siko-core01.telstraglobal.ne t 1 623 619 5 6 12 6
i-20357.sydo-core03.telstraglobal.ne t 0 638 638 240 241 250 241
i-0-0-0-1.sydo10.bi.telstraglobal.ne t 0 638 638 247 249 349 248
unknown.telstraglobal.ne t 0 638 638 248 249 269 249
137.221.85.35 0 638 638 216 219 305 216
et-0-0-1-pe01-eqsy4.as57976.ne t 4 563 544 216 218 275 216
137.221.66.145 3 583 569 216 216 224 217
103.4.115.248 6 519 489 216 220 229 217