Should a CM be snarky on twitter?

Community General Discussion
580

Why is it that all of the green/cm/developers are horde? :smiley:

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581

They’re not. Honestly, it’s pretty even. Maybe 7:5 in favor of Horde for MVPs? Most CMs are Alliance. Most CMs also play the weaker faction. :thinking:

Devs tend to play both factions equally. Some outliers exist too.

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582

Well good night, sir and/or ma’am, this turtle is off to bed. Thank you for answering my questions.

583

No problem. Have a good night. :slight_smile:

584

That’s the thing!

The community is in a terrible state at the moment. I’m not sure that point can be argued, but we are in GD so who knows.

Like I stated before, there are huge swathes of players that, for many varied reasons, feel like they’re not being heard or are being condescend to by Activision/Blizzard.

So when Lore makes a statement like that, it’s not just the “target demographic” that takes it on, it’s everyone that’s even felt frustrated with the game and the company that produces it.
Every one of us that has had a less than pleasant experience with a Green, that’s had their question/post ignored or mocked.

It’s wholesale.

Now saying “that’s not what Lore intended” may be true. Maybe.

But Lore and everyone else towing that line, are blaming the players, again, for not taking it the way in which it was intended.

To my way of thinking, the prudent thing to do would be to never have posted it at all.

If the head CM couldn’t see that it was going be inflammatory I really don’t know what to say.

Edit: I wanted to throw a smiley in here to let you know that I’m still enjoying the discourse. :stuck_out_tongue_closed_eyes:

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585

Sure why not. I don’t really care what a cm thinks. Also its his personal account he can say what he wants.

586

It really seemed like a response to all the people calling for certain CMs to be fired because of joking things they said that weren’t bad at all. That was a genuine thing not long ago that many of us read and shook our heads at. That doesn’t mean we aren’t frustrated with the game.

Seems to me like Lore definitely wasn’t talking about everyone who has issues with the game currently.

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587

Community is in a pretty terrible overall, but there are some extreme outliers that are creating toxicity within the community itself.

a random musing, take it how you will:

it really sucks seeing outrage about layoffs at game studios coming from the same people who say things like “everyone who worked on this game should be fired.”

if you want to support game devs, do it BEFORE they lose their jobs too.

To me, it’s very apparent that he wants people to recognize times when game developers get it right. If you dislike something, that’s totally fine. But he’s calling out people who demand people lose their jobs. When those same devs lose their jobs, those same people now “Why did you do that?!” – it’s hypocritical.

As such, if you aren’t that hypocrite, you’re fine.

If you get a 96 on a test, and the teacher says, “You all need to study more, some of you did poorly.” You don’t go “Hey, I got a 96, I think I did okay!” – You clearly weren’t the target for the teacher’s comment. You’re not perfect, but you’re totally fine.

If you have issues with the game (everyone does, devs included), that’s totally reasonable. But Lore’s words, as stated above, are simply not relevant to your opinion on the state of BFA, nor the lack of communication/“ignoring feedback” comments.

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588

I said that to my teacher when I was 9…she lowered my grade to an 86. :frowning:

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589

Way I see it, if you can’t take criticism you have no right to give criticism.

Twitter is just Snark Central either way, I mean, Trump has a Twitter account and we all know what “wonders” it did for his public image.

I’d probably love to just get into a roast with Blizz employees that went both-ways so players can voice all the stuff they hate about Blizzard while Blizzard goes on about all the stuff they hate about players.

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590

If this is in reference to Lore’s 26 march twitter post (on his personal account), I don’t see much of any snark. I think that’s a very fair and natural musing.

If this thread is referencing another tweet, I missed that.

Just for my edification.

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591

Only if we have a “group cry” at the end.

Or not.

592

To be clear, I’m not arguing the hypocrisy of some members of the community. At all.

Rather,

If that’s all he was going for he really missed the mark. There are countless, less inflammatory, to anyone, ways to get that message out there.

Ways that don’t snidely criticise portions of the community in any way. Whether he, you or anyone, thinks they deserve it or not.

Again, it’s easy to say "If you didn’t do whatever then this doesn’t apply to you. Especially after the fact.

Also, not that I think it’s apt, but to your metaphor, some people very well may do. We don’t live in a vacuum.
If the teacher, and other members of staff, have a history of less than stellar behaviour towards you, you may very well think its directed towards you.

Also, you may be able to compartmentalize. But many people can’t and don’t.

So to say that Lore’s comments have nothing to do with the state of the game and people’s dissatisfaction with it… I don’t know dude.

We don’t live in a vacuum.

It’s tone deaf and unnecessary. At best.

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593

Well… I’m pretty sure Blizzard’s views would probably be based more on solid things than player gripes. Nowadays people seem to make things as difficult as physically possible whenever they can, not to mention a lot of people are needlessly sensitive.

Can probably not go a single day in GD without someone saying someone is a moron or should be fired or something along those lines, while having little to no actual understanding of what’s going on… So if anything, going with snark is probably preferable to just blasting someone about being an idiot.

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594

that was actually the first post in the twitter thread.

i dont see any snark, tbh. as i posted before, its just a matter of context.

i mean, its abusive at best. but i dont see how that applies to the metaphor. that’s completely changing the tone. if you feel that one, im assuming you take the lack of responses of blizzard personally?

Lore’s comments – no. sometimes people just want to vent to “Blizzard” – which means someone’s twitter is gonna get blown up. But no one leaves happy in that situation.

whether you believe me or not, the fact is that they take in a lot of feedback. the better the feedback, the more often it gets cited. “toxic feedback” drowns out good feedback. i know its sucks when you feel ignored – but the hardest lesson ive learned when interacting with the devs is that sometimes they dont make the game they envisioned. if they tried to make a perfect game, itd never get released.

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595

Indeed. Context is important. As is previous experience.

Yes! It does completely change the tone doesn’t it? That’s entirely my point. Again, context is important and we don’t live in a vacuum.

This is an important point!

I guess I disagree. There’s a meta going on. That THE CM doesn’t understand that and act accordingly is… well, it’s something.

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597

Let me add that other CMs have been sacked for doing a lot less. I don’t see how this is defensible as he has a history of taking pot shots at the community. It is not a one time venting situation as he has done this constantly.

He is painting himself the victim and trying to wrap himself in the flag of him being a victim when he still works for Blizz.

You know who the community should support? Those that lost their jobs and have families to feed.

598

He sure does not make any kind of positive difference.

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599

I am on the fence, I hate how the internet has blurred the lines between work and personal. If it is his personal twitter account, then he should be free to say what he wants about crappy customers he has do deal with. I know I complain about the crappy people at my job. On the other hand he knows that he has become a “face” of Blizzard and that means not complaining about crappy customers where you can identified. It ultimately hurts the job he is trying to do because customers know the thinks they are crappy and may feel he will not do his “best” for them.

People these days are too addicted to drama and love to cause it even when it hurts them the most.

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600

While I’m a firm believer in an “Eye for an Eye”, once you’re representing the company that you work for in any way - including when you’re on your “private account” - you need to act with certain level of professionalism and respect. Sarcasm, condescension, and passive aggressive remarks towards your customers are not acting with professionalism. Period.

It’s completely possible to respond to and defend against rude and disparaging comments with out resulting to being sarcastic, condescending or passive aggressive.

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