Should a CM be snarky on twitter?

And his tweet last week, since deleted over the exp potion suspensions?

Paraphrased here because I don’t remember it. But along the lines of haha gotcha

Out of the blue. Unprovoked. Right after punishment had gone out. Still not controversial?

What was the controversy? People being salty they got caught blatantly exploiting and someone called them out on it?

Apparently the general public feels its a right to lie, cheat, demonize, talk down to, call for people to be fired. Constantly. And if their target shows any human emotion, or any human reaction? Well. They are in the wrong.

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They are human and representatives of a gaming company. It’s not like their decsions involve life or death matters. Sure a certain amount of professionalism is involved, but they can have fun with it.

For those of you defending his “personal” twitter… ask yourselves why he doesn’t have an official Blizzard Twitter… as a Community Manager for Blizzard.

This is why btw…
twitlongerDOTcom/show/n_1sove0e

meaning his personal twitter is his official twitter.

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Punishment had been rendered. In ALL the threads I read, nowhere did I read a single person blaming Lore. The tweet was unprofessional and uncalled for. It was kicking paying customers while they were down.

I am in no way defending those that exploited. They were punished I have no issue with it. The extra, unproked salt in the wound, however. From the person that is supposed to be a bridge between the community and devs no less.

I suspect he even knows he crossed a line. Which is why the tweet was deleted. Or, somebody called him t ok task at HQ behind closed doors. One of the two.

Did you actually read what you linked?

As I mentioned a while back, this Twitter account has wound up in kind of an awkward place. Official news and information is best sent out through @Warcraft or @WarcraftDevs, which I help manage, so when there’s something new and exciting for Blizzard to share, it’ll go out through those channels. Anything else I’d share on @CM_Lore – such as my personal thoughts and experiences with the game, general updates about life, or just hanging out and chatting with you guys – makes more sense coming from my own personal account instead of an “official” Blizzard one.

Basically, I have two accounts right now for pretty much the same thing, and it’s just making it hard for me to keep up with everything. I miss a lot of tweets because I wasn’t looking at the right account at the time. So, @CM_Lore will be going inactive, and I’ll be focusing all of my personal communication through @devolore. Anything I would have previously tweeted, replied to, or otherwise done via @CM_Lore will now be done via @devolore instead.

That’s it! I’m still at Blizzard, still a Community Manager, and still working (often behind the scenes) to make sure you guys get all the info I can. Nothing’s changing other that, where previously you might have typed @CM_Lore, now you should type @devolore instead.

Of course, for official Blizzard updates, you should also be following @WarcraftDevs

He straight up says @Warcraft and @WarcraftDevs is his official Blizzard Twitter. @devolore is for personal, non Blizzard use.

I don’t think that anyone is arguing against that. You should definitely have some respect for your workplace and lead with professionalism. I 100% agree with you here.

I’m saying that it’s hypocritical for people to fling garbage at CMs on the daily and then get all indignant at this “snarky” tweet.

They are not really offended, they are just thirsty for reasons to bash on Blizzard staff. Or that’s at least how it comes across.

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Um, no? He’s basically saying he’s using his personal twitter for both, now.

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Where do you see that?

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So anything that would be directed to his Blizzard account should now be directed to his personal account. That puts his personal account as the business outlet.

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So…huh?

He is straight up saying:

Official Blizzard talk : @Warcraft or @WarcraftDevs

Personal musings and non game talk : personal twitter

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You seem to have trouble reading, so…

That’s it! I’m still at Blizzard, still a Community Manager, and still working (often behind the scenes) to make sure you guys get all the info I can. Nothing’s changing other that, where previously you might have typed @CM_Lore, now you should type @devolore instead.

He’s literally telling people to direct stuff you would ask his business account (which is now closed) to his personal account. That makes said personal account being used for his job. If you are advertising your company under your personal account, it is no longer a personal account.

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I like how you are ignoring anything that goes against what you believe. Its clear, if you read the entire statement, he is separating personal and official use between his personal account and @warcraft and @warcraft devs.

As I mentioned a while back, this Twitter account has wound up in kind of an awkward place. Official news and information is best sent out through @Warcraft or @WarcraftDevs, which I help manage, so when there’s something new and exciting for Blizzard to share, it’ll go out through those channels.

Anything else I’d share on @CM_Lore – such as my personal thoughts and experiences with the game, general updates about life, or just hanging out and chatting with you guys – makes more sense coming from my own personal account instead of an “official” Blizzard one.

I mean. I don’t know how to explain it. When he is literally saying that he will be using his personal account for his “personal thoughts and experiences with the game, general updates about life, or just hanging out and chatting with you guys”

And using the Blizzard twitter for " Official news and information" or “when there’s something new and exciting for Blizzard to share”

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Are they on a blizzard account? If so, they shouldn’t be snarky.
Are they on a personal account? Then they are entitled to their opinion.

None of that bolded paragraph matters when he’s using his personal account for Blizzard-related things. But whatever, I should have checked poster before I replied, its like arguing with a brick.

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Of course I read it. I also read it at the time it was posted ages ago now so I am aware of the context. [quote=“Akston-bloodhoof, post:291, topic:137146”]
He straight up says @Warcraft and @WarcraftDevs is his official Blizzard Twitter. @devolore is for personal, non Blizzard use.
[/quote]

@Warcraft and @WarcraftDevs are not for his role as a Community Manager, it’s also not clear he is the one responsible for it, but likely. @Warcraft is regarding official announcements (publicity basically) and @WarcraftDevs is for discussing insights, which he ought to do. However there is a distinct need for more communication as a Community Manager which is where his CM_Lore account came from and where the person who previously held his position used it.

Context bub, it makes all the difference.

I think people spend way too much time judging others over social media.

I think people spend way too much time on social media.

Personally? Yeah. Social Media. Bad.

Honestly, the world has enough hate in it without creating more of it over tweets on Twitter.

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His “personal” account links to his work

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The entire point of my responses was replying to the person who stated his personal twitter is his official twitter, and why he doesn’t have one as the Community Manager for Blizzard.

I know, its easier to dismiss a person because you don’t like them. Or to dismiss anything stated that goes against what you want to believe. And to pretend you are on a high horse because someone is just as stubborn as you. That some how makes you better, even though neither one of us are changing our minds.

Just because you want there to be a need for a CM Lore account for official news, doesn’t mean his personal twitter account is an official blizzard account.

Its funny, because people only care about @devolore being an “official” blizzard twitter when he posts something people want to call him out on/dont like.

Look at his twitter history. It takes about 2 mins of browsing to see its clearly a personal use one, and not a Blizzard one. But suddenly now it matters.

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Or vice versa. I can’t count the number of times I’ve seen “fire this dev or this cm because of this little thing I don’t like about the game”. I’m sure that encourages devs to like the community all the more.

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