I think that one’s slightly different. She was directly attacking an individual person, and then directing her followers to pile on.
I don’t necessarily disagree with this sentiment. I just don’t think that the appropriate actions are truly appropriate, nor do I feel that the reaction to what’s said is typically appropriate either.
For all our talk to one another about getting thicker skin and whatnot concerning our interactions with one another, we sure do seem wont to hold Blizzard employees to a different standard.
Dunno, just feels hypocritical to me, and hypocritical is not a feeling I enjoy having.
It’s not really hypocritical, though. As paying customers, we expect a certain level of professionalism from Blizzard and their employees. As fellow players, we have every right to expect other people to get a thicker skin and not be so offended at everything.
We don’t pay each other to play WoW. We pay Blizzard, and we expect that our $15 or 100k gold for someone else’s $20 is being used to help support the game. A CM potentially alienating players by their actions on Twitter means potentially less money Blizzard has to support WoW, so we have every right to expect a certain level of courtesy and professionalism from their representatives.
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My opinion of the guy as a CM comes purely from the stuff he writes in blue. He can write whatever he wants to on twitter, and do… whatever his role is during the Q&As.
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Nah, it’s hypocritical even explained that way. We’re holding others to standards to which we do not hold ourselves. That may be something that can be justified, but it’s still hypocritical.
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While a lot of players tend to be rude, I don’t think that gives a free pass for others to then act disingenuous or dismissive. Again, I don’t really see it as an issue since we’re well aware of how they tend to look at their players (which to be fair has become rather common with a lot of western gaming companies as of late).
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On his own twitter he should be allowed to be a snarky as he wants.
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No, it really isn’t. We’re entitled to a certain level of service from Blizzard, just as we’re entitled to a certain level of service from any other company we do business with. You wouldn’t go to the grocery store and put up with a cashier being snarky and rude for seemingly no reason. Even if you were rude to them, you’d expect at least some level of professionalism in return even if it’s insincere.
We’re not entitled to that same level of service from other players. Sure, if someone’s being a toxic piece of crap you can report them and pray a GM slaps them around a bit, but we’re in no position to make demands of other players like we are to demand professionalism from the company that develops a game we pay for access to.
No he did not. He called toxic people harassing and trolling people on twitter a name.
He did not call WoW players that
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This right here is the perception that you will do well to get rid of. You are not entitled to be treated with respect if you’re not giving it as well. It doesn’t matter if you’re a customer. You’re paying for a game, not the right to abuse people
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Except people who are rude to others are generally the first to call for someone’s head when they get treated in kind. It’s an unfortunate reality, not an ideal.
Again, it goes back to representing the company. An employee who treats customers like dirt will often be let go regardless of the events that led up to that moment. It’s not a matter of “do unto others” when you’re acting on behalf of your employer. It’s a matter of “don’t make me look bad.”
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And no matter how many times the facts are told on that matter there will still be people spreading the lies.
Really believe those streamers should have been held legally accountable for the spreading of a fake story about Lore. All people had to do was read the tweet in context and they’d understand.
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People always go for the emotional punch. There’s plenty to criticize about the guy going off what he writes/says about the game. Why people feel the need to go the route they do is weird. Reminds me of real world stuff (not to get too off topic) when there’s plenty to criticize about policies but people always have to go for the emotional stuff.
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I don’t understand what you’re trying to get at here. You first said that we’re entitled to professionalism even if we’re rude, but then you follow that by saying it’s an unfortunate reality that people who are rude are the ones who cause problems when they’re treated rudely in return.
Which is it, then?
Confirmation bias is alive and well.
My point never changed. When you’re representing the company that writes your pay check, your actions reflect on your employer. It doesn’t matter if people are being rude to you; you still treat them professionally even if they don’t deserve it because they’re likely to be the first to call for you to be fired if you stoop to their level.
People paying for a service are entitled to receive that service without someone being a stick in the mud about it.
If we’re talking about the tweet I think we’re talking about… that’s hardly what I’d call “snarky.”
I say a lot of negative things on here about WoW being developed by soulless accountants nowadays and whatnot, but if this tweet is something that actually offended you, please don’t ever leave that plastic bubble of yours. The real world is like, I don’t know, at least four times tougher than that tweet.
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Then you would fit right into blizzard with bfa the way it is 
Honestly, this. Maybe it’s because some people in this thread only ever worked for soulless corporations where they are faceless and nameless, but there seems to be a strange disconnect going on here. If you have ever been self-employed, an independent contractor, or an employee of a small family business, you know that you are being held to different standards when you are representing that business, whether you are at work or just wearing the company t-shirt in your off time.
When you are representing a company, you are not representing yourself. Your self is off in the corner waiting for recess. Everything you say and do in the meantime reflects on your business, and the future viability of that business, and social media is no different if you’re connected in the public eye to that business’s reputation.
I’m in my thirties and even we were taught in high school to be careful what you wrote on the internet, because it was going to be there forever, and your future universities and potential workplaces would check up on it and hold you accountable for it. Freedom of speech is not freedom from consequence.
Now, with all of that said … if it’s the tweet I’m thinking of, it wasn’t even that snarky. Just an #UnpopularOpinion making strawman connections between what is most likely two completely different groups of people (the ones who say they should all be fired, and the other ones who support the idea of unions to protect games employees).
I mean who cares. Are you snarky on Twitter ? Probably . He’s snarky about people wanting game devs fired . Do I blame him ? Nah.
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