Good luck.
4 Likes
wait wait, lets dig in a little deeper, the email says hacking/3rd party but you mention mass reports, why do you think there were mass reports?
2 Likes
he was probably using 3rd party tool to do automation for something then he got banned and desperately claiming it was mass reports.
the real question is “how do he know there was mass reports?” Unless people spotted him doing something wrong and whispered him “reported”
2 Likes
nobody gets banned from mass reports 
this has been proven
most you get is a squelch while a GM comes and reviews your file
turns out when they reviewed your file they realized you were using hacks, probably a sketchy addon of sorts.
5 Likes
I was just wondering what the mass report story was that could be less damning than everything else
1 Like
I like that his story has two false claims, 1) mass reports getting him banned, 2) automated responses.
Now false positives, although rare, do happen. So even though he is blatantly wrong about two repeatedly proven things he MAY be innocent and only the appeals will tell.
Best of luck 
Killing bots.
what i wonder is where it said it was the second account this happened to, whereas i’ve been using the same account since 2006 and have never caught a suspension or a ban.
2 Likes
Right, so no proof at all.
You’d have been fighting an uphill battle to even convince us you’d been banned once unfairly, but going for twice? That’s breaking new ground, my man.
Were you killing bots manually? were the bots in say…alterac valley or something perhaps? were you killing bots when you were actioned or did you come back to it later and find out?
Delusional response
You are much more likely to receive help here:
None of us can help you here.
1 Like
The blues on CS doesn’t handle appeals, we can only point you at appeals.
4 Likes
lol
If you read posts on the CS forum it has blues posting in threads ABOUT OTHER APPEALS
But they can’t help or get someone to look at one….right
They did, but it was for Billing, Account access, and some tech support issues. Not for appeals. Appeals have always been through tickets, or were supposed to go through tickets.
The only penalty that “mass reports” can result in is a SOCIAL one - a SQUELCH for enough chat reports in a short enough time. Then a GM decides if a penalty (silence or suspension) is warented.
Your penalty is for the ANTI-CHEAT category. That is not at all impacted by volume of reports. They don’t use reports to action accounts for cheating. They use reports to help identify accounts that may be part of botting patterns they want to investigate. That investigation is for the botting software as a whole which gets programmed into the anti-cheat software. Anti-cheat account actions determined by what the Anti-Cheat software catches.
There CAN be false positives of course. Rare, but it happens. When that happens it usually gets kicked back up to the Hacks team who review the detection criteria, find the flaw, run the scan again, and unban the group of false positives. That can take a bit to happen.
If you think the ban was a false positive, be sure to appeal. You can appeal until the GMs tell you to stop.
Seriously, if you think Blizzard would allow mass reports to CLOSE accounts and cost them millions of dollars you are just being illogical. No, that is not happening. Never would happen. Nobody is going to let other players close accounts.
This whole “reported for cheating by bots” line is just plain false. They could report you forever and nothing would happen unless the Anti-cheat software actually flags your account for cheating/exploiting behaviors.
8 Likes
Each response from Blizzard, is by a real human. Each review into the logs with each appeal, is by a real human. The responses you get from each ticket, is a templated responce.
And on the topic of mass reports, there is no such thing.
Sorry Vrakthris.
7 Likes