I appreciate these points (you aren’t hijacking). I did not get ontop of LHC to nuke people, and I haven’t multiboxed in many many years (I was aware those changes came into effect).
I did run around Stormwind purging on ressurrection on an occasion or two, I did use the top of the huts at Yojamba Isle as a safer point to get Heart buff. My guild used common wall summon points to protect us with buffs at AQ40 and Naxx (so did 50% of the other guilds), but I was never a summoner (I just accepted summons).
Does the line “your fellow players reported you” mean anything? Does that mean it was a mass-report that triggered this versus say something else or is that terminology specific (I assume purge bombing stormwind got a lot of reports). And in that case was purging against the ToS? Were the addons that saw enemy debuffs in WowClassic against the ToS?
If the purging happened months ago should it have been in this wave?
I know, I was just giving examples to Tolna who said that terrain exploits were TOS violations by common sense. And that it can never be addons that is the issue. I was being more general originally as it might apply to your case but had to give specific examples to those that have come to condemn us and dont believe that we actually dont know why we were banned.
I’ll be overly blunt here: This isn’t a court to try to defend yourselves and nothing will be done here. No amount of “It could’ve been an add-on!” isn’t going to change what Blizzard logs have. They don’t take any outside factors, they won’t take what you put in your appeal ticket other than you want another set of eyes to look through them.
No amount saying you don’t know X, or Y or whatever as nothing will be done about the outcome from the appeal. They’re not going to take someone’s word on the forums, no random person said anything about what action that happened here or in game.
I’m not trying to defend myself, I’m asking questions whether particular actions are against the TOS. That is entirely my purpose, to determine if the information Blizzard provided me was normal (people said it was), to determine what information I should provide in opening another ticket, and to determine what actions I’ve done that could have lead to this in the first place. Maybe something I listed someone would point out and go “yeah, that’s certainly against the ToS here’s where it was mentioned” that I failed to find.
I’m asking for whether any of the above things, for frequent lurkers here or other individuals with knowledge, are things that have resulted in these bans or are against the TOS.
If you are unable to provide that information fantastic, possibly someone else will be. Thanks for your time.
I think most of the folks here know that. It is not about trying to argue a case on the forums. They are, instead, trying very hard to figure out what they did wrong. This is especially common after a large ban wave - and if there are accidental false flags. It would not be the first or last time we watched folks trying to puzzle out what in the world they got hit for.
That process of trying to puzzle out what policy was broken while waiting on tickets is not a bad thing overall. It is part of the normal “grieving” process when an account is banned or suspended.
No, they won’t get a direct answer, but it hurts nothing to let people talk through it.
I don’t know the specifics of that situation, but yes, ban waves are often done quite some time after an infraction. This is why we (other players who are on this forum) tell folks here that what they were doing the minutes before the account action is not what they got in trouble for. It is also what we remind folks of when they complain Blizzard is not fast enough banning botters/cheaters. Very often they collect evidence of the infraction patterns, flag accounts matching those patterns, then do a mass ban wave some time afterwards.
Thanks! Indeed, your points are spot on. This is fact finding, and a bit of bewilderment as my expectations around my original ticket would be to have some time to fact find (that wasn’t how it was handled). In my previous interactions often the team would interact with you explaining why something happened to your account (but this is 2010, many systems/policies/procedures have changed a decade later I assume).
As I’ve had the infringement reduced from a ban to 6 month suspension, I’m trying to figure out the best course to press on as with the scope of knowledge I have I haven’t conducted any exploits or cheats. That’s why this post was made, my expectations around what the appeal would look like and the outcome weren’t quite what I was hoping for (both from an understanding of why my account was actioned in the first place and the solution).
Tolna, What I’ve seen here is a lot of people trying to figure out what they did wrong. So what exactly are you doing here? How have you helped? The OP listed things the only things he thought might be the reason. You just seem to be trying to dissuade them from posting any further. I’m someone in a similar situation trying to figure out what happened to my account when I know for sure that I did nothing even close to “Abuse of the Economy”. No trades, No mail outside of my own account, only use of AH to sell old mats to make room, no character who ever had more than 50k gold. Wouldnt it be great if someone in a similar situation came here and suggested to me something that would explain it? What are you doing here, really? Just telling people that they are wasting their time posting I guess. I dont know why you would follow threads like this then. Its really painful to be in this position.
Blizzard will never go in to specifics when it comes to telling people that are suspended or banned for things like exploiting, botting, or cheating the exact reason or what got them caught. That is the information that those people want to try and avoid being caught again.
Is that a script Jetsum? So many people making almost that exact commment without actually reading the thread. Ive addressed that already. How would telling someone that their account had botting software detected, or they exploited terrain, or they traded mats that were sold for $ help them avoid detection in the future? No one is asking for the algorithm that caught them, just a general description.
Telling someone that botting software was detected on their account would be a way to tell those that create said software that they need to work on not being detected when they update their software.
Yes, I agree with you Tolna. So since they wont get any more specific people come HERE to try to figure it out. So a conversation starts and people try to get a clue as to what is wrong with their account and a bunch of you guys just keep interjecting about how they wont give you specifics. We know. Thats why we are on the forums. Why are you here?
Thanks, I understand your position a little better even though I dont think you can speak for everyone that I was addressing. I know no other player can identify specifically why I was flagged, It’s not unreasonable to expect to get a reply from someone who identifies with my situation and account history that got a favorable or even unfavorable resolution. I have been playing like 12 -15 hours a day for a couple of months now. I dont recommend it but this outcome literally impacts what I’m going to do with my life for the foreseeable future. You can call my life sad but right now I primarily identify as a WoW player. I dont have many alternatives to do with my time atm. Even though I know my posts may be futile, conversing with someone who can identify with my situation can be helpful psychologically. Is there somewhere on the forums more appropriate to look for that type of interaction?
Because even though “we know”, you’re still trying to find information that no one else can provide. Other players cannot because they don’t know. Blizzard cannot and will not provide any more additional information than what they’ve already said. That is their policy and no amount of posting here will change that.
You’re speculating this or that, but you have no definitive knowledge unless you specifically have botting programs on your computer. This isn’t a place for speculation and conjecture. I’m sorry you’re in the position that you’re in, I truly am. Just as I am for the OP’s position. But whatever the cause or reasoning, talking here about possibilities or maybes does nothing but leave false information, or murky information at best for future people who may come across these threads. It’s a constant battle of incorrect information on these forums with the regular day to day for us who hang out here on the regular.
It’s not us being mean or evil for trying to stifle conversation that may cause more harm than good - it’s us trying to point out what is or isn’t allowed, what is or isn’t information that could or should be shared when it solves nothing. We don’t know if it was terrain issue for Anamoly. Yesterday all they were going on was getting flagged for all of their farming and AHing and gold making, or that’s what they thought would be the issue since that is what they ran into before.
Technically it is against the rules of the forum to discuss and debate tickets and their rulings, but the SFAs do allow some leeway to try and educate folks when and where they can. Unfortunately due to Blizzard’s policies, the OP and you will not know anything more than Blizzard may or may not share with you. Posting and discussing here will not enlighten either of you any further than what you’ve already been provided with.
I understand what you are saying Leilleath. I have been playing WoW for 12-15 hours a day for a couple of months. I self identify as a WoW player more than anything else. The outside world would see this and call me a loser. But now I have little else to do but try to find a forum where others can identify with me and my situation. I’m getting the feeling that this may not be an appropriate place to get this type of interaction. Is there another forum you can recommend? It is good to converse with others you can identify with in times of great anxiety.
We understand your anxiety. However, I would caution that any such place would be nothing more than an echo chamber. Every single person in your situation will have a story about how they are so innocent, and Blizzard is so evil.
Here’s the only way I can assuage your anxiety: if you are truly innocent, if you truly did nothing wrong, then you’ll be fine. There’s no reason to try and convince us; that’s between your conscience and Blizzard, of course. But Blizzard is not in the business of randomly banning innocent people. That’s why there’s an appeals system in place, and it does work.
Also, for future reference, it is against the Forum Code of Conduct to talk about account actions on the forums. Nobody here can or will give you any further information about why you were actioned. Do some accounts get actioned erroneously? Yes. That is what the appeals process is for. The appeals process is the only way to go about getting an account action overturned. Just note that if they tell you the action stands and no further appeals will be responded to, then that is the last of it.
OK, thats why I was asking for a more appropriate place to talk about this but Malaesia does make a lot of sense. I will try to remain faithful in the system. Probably most of the people here were the ones that got negative results while the positive ones didnt bother posting anyway, so I could develop a more negative outlook. Sorry bring up a subject that isnt allowed. I havent spent that much time on forums in the past and seeing the heading of the thread lead me to believe that this subject was allowed.
You’re fine. Like I had said, it wasn’t that any of us were trying to be mean, we’re just trying to help where we can before threads get locked or people possibly get in trouble. Hoping things work out for you!