I was caught up in the recent banwave and submitted a ticket to have my ban lifted. I received a response roughly 30 minutes ago saying it had been changed from a permanent closure to 4320 hours (180 days). The reason was listed as cheating/botting but no specifics were provided beyond:
“The actions have been deemed inappropriate for the World of Warcraft, and resulted in the closure of your account”
I played with a pretty boomer setup in wow classic (raidlogging virtually since April) and only began player Shadowlands 5 days ago without any addons to speak of. I’m completely flummoxed… my ticket allowed for no communication between the GM and myself, it just got clicked over to resolved without any sort of feedback.
Is this normal? Am I meant to submit a new ticket requesting clarity on this matter given I wasn’t able to have a conversation at all? Do I cite the old ticket?
Any direction is appreciated
Because cheaters and botters would use those specifics to refine their methods to avoid future detection.
Understand that the appeal process isn’t a means to plead your case. It’s to have a fresh pair of eyes look at the logs to see if a mistake was made.
You’re welcome to continue appealing your account action until such time as they respond saying that no further appeals will be entertained.
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For the purpose of clarity of me naming the things that could be at fault (and asking if anyone knows).
- Were the summoning points on the wall in AQ40 in WoWClassic considered an exploit?
- Were the summoning point on top of Naxxramas in WoWClassic considered an exploit?
- Were people getting banned for the Purge/Dispel meta in WoWClassic?
I can pretty easily rule out cheating on my end, so I’m wondering what would constitute an exploit and if I did anything that was considered an exploit unbeknownst to me.
What wording indicates no further appeals will be entertained? I’m just reviewing the email now and wondering what particular phrase would indicate another ticket isn’t meant to be opened.
2hrs ago my appeal ticket was marked as resolved, but the response says “I’ve sent your case along to be investigated further, please note this may take some time. Once I hear back about the outcome of this additional review I will update you.” I’m happy my account is being looked at but a little bit concerned that the appeal is now officially resolved before the outcome of the review is.
They will tell you very clearly that your appeals have been exhausted and no further appeals will be considered. When you get that response, there will be very little chance for confusion.
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Much obliged, I did not receive that wording so another ticket begins.
Anomaly. I think it will be worded almost just like Teufelgott said. I’ve read other posts where people got responses just like that “No further appeals will be entertained.” Teufelgott… How could “We detected a program used to automate your character” be used to help botters refine their methods?
At this point I’m mostly trying to understand, that if I’m accused of exploiting (I know I didn’t bot) what action did I take that was considered an exploit? There were some interesting summoning points for raids in WoWClassic, but literally every guild used em. I did go and dispel in Stormwind hard for a weekend after one of our warriors lost their buffs during speed run week, but that was months ago.
If I did exploit something, I did it completely unaware and would like a little clarification as nothing I did I’m aware of is against the ToU.
Blizzard isn’t going to detail what triggered the flagging on their end. They’re not going to give a list of actions that did it, and the appeals team isn’t going to debate facts. The appeal is just requesting for them to look at their internal logs again.
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Wouldn’t summoning to an area like that be considered a terrain exploit? I think that is a category. I remember someone who was in the Dueling Tournament missed his match due to being banned for a terrain exploit. Killing people from on top of Lights Hope Chapel. Pretty sure it was only a 2 week suspension though.
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You’re hijacking someone else’s thread. Not only is it rude, but you’re derailing the topic from the OP’s with your own issue. This also isn’t the place for conjecture and the like, nor theoretical supposition. What information Blizzard provides and what they believe may or may not tip off botters is not up for debate.
I will say though, I do remember there being a ban wave some time back where this was a common thread. I didn’t want to say as such because I don’t know enough to say for certain either which way, but it can be something that gets folks in trouble. Whether that was the case for you, Anamoly, I don’t know if those areas are ones to be wary of.
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Tolna, I understand what you are saying but I just dont understand why. If Anomaly was banned for summoning people to a terrain exploited area, wouldn’t it be a good idea to inform him of such. He would surely never do the action again. He would probably warn everyone he knows not to ever do that again. Isnt that the goal? Or say if a botting program was detected on his computer and they informed him as such… If he WAS botting, he would already realize that they detected it but I dont see how it would help him bot in the future. If he wasnt botting, he’d have to take a hard look at his addons maybe.
Im commenting on his issue. How is that hijacking his thread?
This makes little sense, given the fact that they’d know this isn’t meant to happened but did it anyway. It’d be foolish to think they’d need to be warn now to do something when they took part in it. Common sense would say to say not to do it because they’ve done this many times and it isn’t meant to be like this.
Still don’t know why folks keep pointing to add-ons. Add-ons that work in Blizzard sandbox can be broken on their end if they didn’t want it to work in their game. No amount of saying “This person had this add-on!” means nothing as many add-ons been used for many years. The flaw logic of this whole thing keeps popping up.
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To be clear, I wasn’t a summoner, I was just a filthy raidlogger in my WoWClassic guild (so I was the one being summoned). I know everyone keeps saying “they won’t tell you”… but if you honestly don’t know, like really truly have no idea what even caused your ban. How are you supposed to not get banned again?
I appreciate everyone’s help in this thread thus far. I’ve reopened another ticket citing the original as the email I received did not say “no further appeals will be entertained”. I’ve played very little wow in the past 8 months, so at least it’s a short list of possibilities. I just want to understand what I did that was exploiting (ruling out botting as I don’t engage in that) especially given that in the months of say August-October in particular my logged in time would likely range in a total of 30hours/month or less… I wasn’t out explore unfinished Hyjal or anything exciting… I logged in, got my buffs, went to raid. I was boring.
I’ll be frank; expacting Blizzard to randomly tell you, given the fact many people asked the same thing and still never got the answer to that, they’re not going to change now. More to the point, many player have never got banned.
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Sure, which is why I’m asking about those 3 specific things and whether any are exploiting (as I’m at a complete loss). Are there any common things people don’t realize are exploits that could be found during regular gameplay? I’m asking as I’m without answers and seeking clarification from anyone really.
There were plenty of people who went on top of Lights Hope Chapel and ranged down melee characters not knowing that they were breaking TOS. And there are people who multibox, which is allowed, who might use programs and addons (probably not downloaded from Curse) that are bordering on botting. Good Luck Anomaly. I didnt mean to hijack your thread.
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Anyone can say anything, but that doesn’t mean that’s what triggered it. The blues are tight lips about it as they’re not here to give details about the action.
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