Thank you for your reports! We’re gathering information for the recent freezing issues. We’ve seen the same behavior in the past, where several TDR or Live Kernel Event errors occurred. After the latest 8.3.7 patch, we’re seeing a good amount of report of this happening again.
So far, we’re seeing this again with specific DirectX APIs. It looks like for the most part this is with DirectX11 specifically, but we’re still gathering information on this. As some of you mentioned, switching the DirectX may be a workaround in the mean time.
For those experiencing this issue, could you provide system files over to techinfo@blizzard.com under the subject, ATTN: Caterpepi - Freezing after Patch 8.3.7?
This inbox is not monitored and will not send responses. It’s used to collect information for Technical Support to assist in troubleshooting.