Hey Qamala,
Any luck with Caterpepi’s suggestions? We can take a more in-depth look at this if you want to submit a ticket.
Just to confirm, we don’t have any confirmed bugs that would be causing this issue since 8.3.7, however we are tracking reports to see if we can identify any commonalities between hardware/software setups. It does seem to occur more with DirectX 11 rather than DirectX 12 from what I’ve seen.
We have a request here to gather system files and more info from players experiencing freezing/lockups since 8.3.7, so that’s where I’d recommend anyone else with similar issues post and follow-up on. We want to keep the reports centralized as much as possible.