Purchased 8 character server transfer and can't use it

[Kalviery]

Hey folks,

Since a few of these topics have splintered and become about multiple issues, we’re going to have trouble providing updates in all of them. So, going forward, we’ll be using this stickied topic to provide updates about the current known issues:

9.2 Character Transfer Token Known Issues

Good morning! Since the launch of 9.2 and the introduction of the new Character Transfer Tokens, we’ve seen a handful of issues reported. To help keep this organized, we’re going to use this topic to track and provide updates on the current known issues. Guild Transfers are missing from the shop Unable to use a Character Transfer Token to follow a guild Unable to use Character Transfer Tokens to move between accounts Attempting to use a Charater Transfer Token, it does not work