Possible fix for Incompatibility problem

If you are unable to update this is what I did. I selected a different Version of WoW and it let me update from there on the blizzard app. I had tried all the other fixes and this worked for me.

I think it was just good timing on your part, Gravedale. The issue should be resolved now.

If your client doesn’t automatically pick up the patch you might need to restart it.

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Sometimes if the client is running in the background it may not update automatically. In that case you can try restarting your computer and/or go to your Task Manager and end the Battlnet processes. Restarting the desktop app after that should allow it to pick up the update.

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I’m in Australia, I started downloading the patch at 2:00 am this morning.

It’s now currently 8:44 am… the patch downloaded, relatively quickly too…

However it got stuck at “reclaiming space” once the actual patch data had been downloaded… upon following all the suggested fixes, such as rebooting the PC, scan and repairing… I was left stuck at “Initializing… please wait!”…

It’s been stuck like this for roughly six hours now…

Things to try: https://us.support.blizzard.com/en/help/article/206714

Had a older PC this happened on a few years back, sometimes closing the app launcher by task manager and rerunning helped but it took a bit.

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Have you tried launching as admin?

If you have, it may help to list all troubleshooting steps attempted.

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Honestly, I tried everything except uninstalling and completely reinstalling… as that will take me forever.

Fortunately though, in the past 15 mins, the launcher has started to download again, so fingers crossed everything goes smoothly from here!

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still not working and i even uninstalled it and reinstalled then waited, then it was installing something, still not working. it is still saying version 12.0.5………..my guild is raiding without me. 5 hrs now and still not updated properly.

What troubleshooting steps have you taken besides unstalling and reinstalling?

Are you running the launcher as administrator?

Have you shut down the launcher and checked the task manager, closing any instances of battle.net that might be running?

Have you restarted your PC?

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Good lord. I dont even know what all i have done. Logged out, logged in, restarted, scanned repair, checked for updates, End task on all Blizzard things. uninstalled reinstalled, deleted appdata cache for everthing, deleted cache in another folder. deleted, deleted. updated updated updated for hours. and still nothing. left the app open hoping it would Just UPDATE. nothing still 12.0.5 …. Ran as admin. several times. turned my pc off serveral times. updated my drivers… well they were already updated. i do not have Nvida. thank god seems liek their hotfix update has cause more issues.

I even modified my updates, adding another language to see if it would force update. nothing.

A post was split to a new topic: Initializing… please wait

For those still experiencing an issue patching, if the other troubleshooting steps haven’t worked, I’d recommend posting in the Technical Support forum for additional troubleshooting.

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