Servers have been unusable for hours, and not even a simple “we’re aware of the issues and are working on it”?
Yeah, we know DDOSes are hard to mitigate. But you can still be respectful of your customers and keep us in the loop.
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And say what? Nothings going to make you or anyone else feel better. “We are working on it”
You don’t need them to tell us that. And that’s all you would get.
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You think you do, but you don’t.
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i know the real reason for the ddoss,
only 50 msk
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lmaoo get a life, the servers will be up when theyre up, want them to hold ur hand while they fix it?
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That would actually make me feel better.
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Comes to World of Warcraft online forum to tell people to get a life
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have you even been reading other forums. have you even read the blue post in custom support. Good lord due it takes 5-10 seconds of you time to do some research before crying about it.
How about a “Saturdays are for #WoWClassic,” instead?
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That’s called ‘professionalism’. And yeah acknowledging the issue is the right first step. It’s been hours, and only thing we’ve got on twitter is an add for Classic with Ronda Rousey removing petals off of a flower. Only adds insult to injury atm lol
There is a blue response in the CS forums.
Look around, it’s pretty easy to find.
Want an official response? Here, pretend this next line is colored blue:
We are currently investigating reports of login issues. Apologies for any inconvenience caused, and we hope to have this resolved soon!
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u buy cat?
How can you be this dense? It’s not about fixing anything, it’s coming from a DDOS attack, nothing they can do about it, than acknowledge it’s happening. That’s what people are asking, nothing else. You get a life man, you’re here as much as anybody. And you’re complaining about complainers, wonder what that makes you.
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Bogo have you worked in customer service, or any job that required it in the past? Customers pay your salary so you better make an effort to keep them happy or at least informed if your answer won’t make them happy.
Blizzard isn’t as good at that as they used to be.
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how have i never seen this lol
So… They might also not have any information yet to even give. They may still be trying to figure things out themselves. They aren’t just attacking Blizzard servers. They need to go through ISPs, the police, etc.
Being that this is costing them financially, the authorities are involved which may be impeding them from talking about it. Just be patient.