Please advise

I read the license agreement.
Can you please tell me why I can’t have multiple accounts? I’m not breaking anything according to the rules.
I kill mobs with my main character and collect loot with other characters on the second monitor. I don’t use any programs. Why would I do that, it’s so easy to just swipe to the second monitor and wheel the mouse to collect loot with the other characters. i mostly kill rarer mobs. Blizzard blocked my accounts. tech support only answers robot. I have spent so much time and effort and money. I do not understand. Explain it to me please. I have seen many streamers play in multiple accounts and they are fine. I used to do the same thing until what happened. What am I supposed to do now. I really can’t have more than one account for farming?

If this refers to multiboxing, you can have multiple accounts. What you can’t do is automate or use assistance.

Blizzard seems to disagree. You may appeal though.

Support may use templates to maintain an uniform answer across many similar tickets.

But they aren’t you. This is your account and only concerns your actions.

10 Likes

A Battle.Net account can hold up to 8 separate WoW game licenses, if that’s what you’re referring to. I’m not aware of a limit on how many Battle.Net accounts you can have so long as all the information is legally correct on them.

Your description in this particular wording suggests you are streamlining by skipping a mandatory step before scrolling your mouse wheel. If this is the case, the account closures are legitimate.

12 Likes

Can I get the Battletag on the account in question?

9 Likes

You can. You can have up to 8 Wow licenses on the same Battlenet account, and you have have unlimited Battlenet accounts, as they simply need a unique e-mail address.

Oh really? Well, sorry to be the one to tell you, but…

This is considered streamlining, and not allowed. You need to click to activate the window, then loot the mobs.

When the regulars (and Blizzard employees) in here say “no streamlining”, they really, truly mean “no streamlining”. Even though it’s a Windows feature, it’s not allowed when multiboxing. Just a friendly hint: if you are trying to multibox, and in describing your actions, you say “it’s so easy to…”, then you are likely breaking the streamlining rules. Nothing about the playstyle should be easy. If you find an easy way to do something, then it’s streamlining.

Yes, that will happen when someone breaks the rules.

If you are talking to Tech Support about an appeal, it’s the wrong place. If you are talking about what you need to change to not get actioned, that’s still not their place. That would be disseminating information that Blizzard does not want disseminated.

Tech Support is for connection issues, hardware issues, how to get into the game and stay connected. Once you are in the game, how you play and the things you choose to do is beyond their scope.

So have I. So has everyone else. This is not any kind of qualifier.

Everyone has to follow the rules. If you are continuously getting actioned, then you are not following the rules. That’s what you need to fix.

If you’re going to multibox, don’t streamline ANYTHING, no matter how small or insignificant it seems.

But if you can’t follow the rules while multiboxing (whether knowingly or unknowingly), then don’t multibox. Play the game like 95% of the playerbase does. It’s not tough.

11 Likes

Just going to quote a support article that Forumcat originally linked which I don’t think you’ve even read.

Multiboxing, or playing multiple World of Warcraft accounts at once, is not a violation of our End User License Agreement. Please note, however, that use of all software or hardware mechanisms used to mirror commands to multiple World of Warcraft accounts at the same time, or to automate or streamline multiboxing in any way may result in account penalties.

8 Likes

Like others have said using the scroll wheel over the second monitor to collect loot would be streamlining and sure is the cause of your problem

4 Likes

This is not accurate at all, unless he is using software to broadcast the mousewheel to that window. Manually hovering over the window with interact with target key bound to mousewheel is perfectly fine

3 Likes

Personally, I wouldn’t say that with any certainty. The language around multiboxing is extremely vague (intentionally) and ever since the change, anecdotal info suggests that mouse-over to interact or make active has caused some concerns.

Click everything, do everything manually, keystrokes/mouse-clicks/alt-tabs…everything.

Otherwise, it could fall under “streamlining”.

10 Likes

Actualy if u use auto hot key for work on the same computer as wow warden will pick it up and its considered botting software.

5 Likes

Right AHK has always been an issue, the way the OP describes their activity is manually doing everything without a software solution which is perfectly fine.

Unless the OP is leaving things out the way they described their method was tabbing into the other WoW window and has interact with target key bound to mousewheel all of which is perfectly fine

There was no mention of tabbing or otherwise making the second window priority before utilizing the scroll wheel.

6 Likes

He said swipe to the other window, which could mean tabbing to it or having it on a second monitor and manually interacting with it to make it the active window

1 Like

Or simply hovering the mouse cursor over it while leaving it a background window.

1 Like

Windows will only send keystrokes to the active window unless software the op specifically stated he was not using was in effect

Yep…it could. It could also mean something different. I’ll stand behind my personal recommendation…it’s not worth the risk to your account to multibox. Not anymore.

It’s completely unsupported. Is it against the rules? Nope. Would I give any advice beyond do EVERYTHING manually? Nope.

6 Likes

It is not always tied to software. As Perl said, this area has so many grey areas which are intentional to be grey areas by Blizzard for a reason. But no, any way to streamline the process, is not fine.

5 Likes

You can open the calculator app and have it front and center on top of a background webpage and you can still scroll the webpage with the calculator at the forefront.

Their own wording suggests streamlining is at play. As hard as Blizzard has been cracking down on outside activity, if you want to be as thorough as you can, explicit wording of your process is beneficial.

7 Likes

Only if you change default windows settings or use 3rd party software to do it. By default keystrokes/mouse buttons are sent to the active window regardless of cursor position.

Assuming the OP did not leave out any information they did not streamline anything they manually went to the second monitor and interacted with it.

I think weve strayed the OP got the answers they were looking for and advised acordingling.

3 Likes