But even that falls under poor communication.
It’s the same as the key ring when we all thought patch=phase until the day the first phase came and then Blizz decided to make that distinction.
If a majority of your customers are clearly misunderstanding something you said, the easiest way to clear it up would be to make a statement clearing up the confusion.
I thinks it’s ignorant of them to not at the least do that. But again I’m sure just like they did with the key ring, when they finally do tell us when BWL will drop they’ll add in a statement along the lines of sorry for the confusion that we could of cleared up on day 1 with just one sentence.