When I log into my account and click support or Customer Support. All I get is a spinning arrow and no page. I’ve used Chrome, Internet Explorer and Firefox. My computer is virus free and running smooth. In-Game Support only give me me a spinning arrow as well. Calling is a waste of time. I pay for this and I will dispute my credit card payments for the last 5 years unless someone responds to me. You have 24 hours. Countdown starts now… I will win.
You might wanna watch the masked profanity, and ultimatums don’t work.
What issue are you having that you need to contact CS?
10 Likes
Yes, yes it is. They haven’t had a number to call in for years. Callback is the alternative.
Your ultimatum is also rather silly.
Which could be a bad thing if your antivirus software is overzealous. Try again after disabling any.
Or try other browsers like Edge.
9 Likes
Masked profanity is your own distorted views and the issues Im having are reserved for actual customer support… If they even exist.
We saw the original posts, and that it’s been edited to remove it. There’s no need to be rude to forum regulars about trying to help you avoid having a forum penalty.
If you can give a brief description of your problem, we can at least try to give some insight on it. That is what these forums are about, after all.
6 Likes
While I understand your frustration, Aldoron, there is no need for the language. In fact, if you continue using such language, even masked, it will quickly end any kind of discussion that may be possible.
Now, it sounds like something is blocking the page from loading. As we haven’t had any issues with the site it sounds like there may be something on your end doing it. It could be any number of security programs.
Do you have anything running? Have you tried temporarily disabling it?
No, Aldoron, it is when you filter or otherwise mask profanity that you used in your post, which violates the Code of Conduct.
Can we drop the attitude and maybe try to understand that folks here are trying to help you.
13 Likes
The Last 5 Years? Go ahead try it. It’s illegal. The website works just fine. The problem is on your end. You want to dial back the attitude by about 20 notches. And describe your issue and maybe we’ll help you. And no, you won’t win
14 Likes
Again…
What issue are you having that you need to contact CS?
4 Likes
Jordariel your response is great. However, I am upset. Been playing since vanilla and know how these forums work and game support. My brief description will only bring about 1,001 WoW trolls who scour these forums with nothing better to do. Been down that road. I need to speak directly to support and it seems they have shut those channels down. This was the only avenue that was available. And seeing that this is a purchased product with no support available, I am upset.
But thank you for your constrained and thoughtful response. ![:slight_smile:](https://d38bqls1q93fod.cloudfront.net/en/wow/images/emoji/twitter/slight_smile.png?v=6" ":slight_smile:")
Pretty sure that’s fraud, and not a good idea to go there.
7 Likes
You’ve had two options given twice to get around this which you haven’t mentioned trying.
7 Likes
Support is available. Your system is blocking it. I’ve been playing since Vanila too it doesn’t make you special. It has nothing to do with the issue at hand. Nor do you know how this form works. As evidenced by your statement. Blizzard is not going to contact you personally outside of the forums by you posting here. It’s not going to happen. Either post your issue here or turn off your security software. Your choice. The website works fine. It’s you.
8 Likes
We haven’t, Aldoron, that is what I and several others have stated. Access to the site is available for the majority of players. You seem to be the one having an issue, which is what we are trying to help troubleshoot.
They are also trying to ask what the issue is because in many situations a ticket is not necessary. I can assure you, any trolling will be short lived. We’ll try to direct you as best as we can.
5 Likes
I’ve been a forum lurker for quite a while - as far as the CS forums, there’s a pretty thoughtful bunch here who try to help out when people run into trouble.
Since you wish to contact support, though, I’d definitely recommend the route of disabling security programs. I was able to pull up the support page with no trouble, so it could either be blocked by proactive antiviruses or through connection issues.
If the antiviruses don’t help, try this:
6 Likes
Have you tried an incognito browser? Fresh install of a browser? Have you tried https://downforeveryoneorjustme.com ?
4 Likes
Stuff and friggin are masked terms commonly associated with similar words that start with the same letter.
We’re trying to help, but Blizzard won’t be able to contact you privately to carry you through getting all of this sorted.
If it’s an issue with your browser, you’ll want Technical Support.
5 Likes
Except that’s not what was in your OP before it was edited. The system is designed to filter profanity using asterisks, you can’t fool anyone here. Please just stick to the reason you created this thread.
They will not do this because no one who can contact you about this stuff visits the forums.
Have you tried other browsers after disabling your antivirus?
4 Likes
The forums aren’t a way to get them to do so. Something is blocking it on your end and honestly your attitude, and yes language, is he biggest barrier at present to getting to help to fixing your issue with accessing support
5 Likes
Not sure for the reason of the hostility…
Just tell us why you need to contact support?
5 Likes
I’ll let one of the SFAs here confirm or deny that for me if they wish. They can see every post made prior to edits.
Again, have you tried any/another browser after disabling your antivirus? Have you tried on a mobile device?
1 Like