I signed up for LFR because there was a Satchel of Cooperation on offer. I healed the wing, it was completed and yet I got no satchel.
I am confused as to why this happened. It was only a matter of minutes ago. Does this mean when you sign up for LFR for a Satchel of Cooperation you may not get one?
Try using the search function or looking for the bag manualy.
Of course I did that. I clearly did not recieve a satchel.
None of us here can know that for sure unless their text is blue, and they have likely gone home for the night. As other players, we can only speculate and take a stab at what you may or may not have done as far as troubleshooting.
Have you reset your interface to rule out corrupt display elements hiding it from you? Maybe a misbehaving addon, given the frequency with which some have had updates over the past couple weeks.
No satchel. There is no problem with no UI.
According to a similar thread in General Discussion if someone leaves you do not get one.
But like you cant control that. And if you sign up and do the job it is utterly ridiculous that if someone leaves you dont get the satchel.
And why did others in the group get a reward and yet I did not?
To me, this is royally shafting people that offer up their time to help others.
Because you was already in the group when you was put into the queue again.
Well, but I signed up because I was going to get a satchel. The thing is, a lot of people get irked and turned off by this. A lot dont know (like me) that this happens. The system ought to tell you about this and remove you or offer to. People dont know this happens, and sometimes others simply forget or whatever.
It is like biting the hand that feeds you. It is like slapping you in the face for offering to help out. And it stings after you waste half an hour.
I now feel really irked and angry because of this. I also feel like I have no recourse for this blantant shaft. I doubt others feel differently. That is not good relations with customers. You ought to explicitly state to them so that they know what is happening and why.
I am in fact so turned off by this that at this point I dont even want to play the game any more.
You’re entitled to be upset, but this is all bordering on hyperbolic. Unfortunately, this seems to stem from queueing and then having the raid group requeue after folks left - and that can bork out the satchel for you. The confirmation pop-up that guarantees that you’ll get the satchel doesn’t necessarily pop in LFR since you’re already in there.
This is the comment in question that the support article is pointing to.
Now. If you don’t like how this operates and you’d like to see a change? You will need to post where the Devs can collect feedback. This forum is unique in that it is not one of them. I would suggest you go to the Dungeons/Raid forum with this over the chaos that is GD.
Holy moly - the thread you’re even referencing? It was three years dead before you necro’d it. In the future, please just create a new thread.
You do you.
Just a perspective, the satchel isn’t much of anything, maybe an augment rune or so. it’s really not worth it (from my point of view).
Yeah, but you dont know this. The system is clearly flawed.
It is like signing a guy to a work contract, and then not paying them for the work done because someone else quit.
The thing is, when you sign up for a satchel you cannot do anything else with your time. You cannot join a normal or heroic raid. You cannot join an M+ group.
So maybe you wait for twenty minutes and then the group changes. You have lost 20 minutes of YOUR time with no recourse. And this assumes you know the system is going to shaft you then. What about people like me who dont know? You wait half an hour for a group, it changes. You dont know you are then going to be shafted and you waste another twenty minutes waiting. Then you heal the group and get no reward? That is so maddening it is nuts.
And so in real life it would be like giving a guy work to do, and then because of some minor change in someone else’s action you do not pay them for their time.
It is the royal shaft. To me when you sign up to heal it is a contract between you and Blizzard. And if they give you the shaft, they are dicey at best. Not living up to the agreement made when you signed up–for whatever arbitrary reason Blizzard comes up with is a breech of contract between you and them.
The message I get from such treatment is my time is not worth one iota to the designers of this system and all who approve of it or condone it or pretend ignorance. That I am a fool for offering up my help because maybe I will be compensated for my time and effort, maybe not. The chances of getting a reward for my lost time, at the very least, are sketchy at best.
I know. I’ve done this many times over when I’m of a mind to heal. It’s not that huge of a deal for me.
To you. To me, I would rather toss a thousand gold your way to help ease whatever it is you might have lost from the satchel and be done with it. It’s also not that huge of a thing for most others either apparently, since the only thread you dredged up was that one from over three years ago that has sat untouched for those three years. Things happen, but while the satchels are nice to grab now and again, they’re also not that great of a boon.
That is only something you can decide. Just like your will to continue playing. No one is saying that but you. But however you choose to go from here, I do sincerely wish you all the best.
Just to place this here from the other thread that this OP responded to in GD, so that anyone who finds this thread can see, the OP copy/pasted the GM response he was given on this subject from a few years ago:
It’s the principle. You put other things aside to help out. And then you get shafted?! That is, you held up your end of the bargain. A healer was needed. You did the job. And then you dont get what was promised? Even if it was ten gold, or two. The thing is a deal is a deal.
Again, it’s the principle. In other words, it is not right. It is taking from others without the promised reward. Maybe you would like to get a job to do something. Then you do it and your employer says. Oh, sorry. It was only a little money. It was only a little bit of your time. Someone else in the company quit. So we are not giving you what we promised. We are not paying you one penny, let alone the $5 an hour. Sorry. It wasn’t much anyway. The lost time and other associated expenses you footed are your problem.
I would add that I am not alone in feeling shafted. There are lots of people who feel the same way. There have been countless times I have not gotten that satchel and wondered if I did but forgot. There are times when I thought, Oh, must be a glitch. But in the end, it really annoyed me deep down.
I would add that if you wipe even once, then you end up losing not only your time, but also gold out of your pocket. If that is, as one GM put it, “working as intended” then it is the equivalent of punishing those who want to help. And if this has been the rule for years, then Blizzard has effectively been punching people who want to help straight in the face.
Lastly, and most importantly in my view, doing a bait and switch on paying customers is probably the last thing any company wants to do. Let alone to the ones that want to help out. In the end, effectively shooting itself in the foot. I wont be queueing for LFR rewards again, that is for certain. And I hope people like you who condone such practices as
are truly happy helping perpetuate such practices, which in the end lead to even longer waits for other paying customers when healers like me simply opt out and refuse to be the patsy of a very very poorly thought out and very poorly designed system. And, if working as intended, intending to pull a fast one on the unsuspecting.
Again, if you don’t like how they have it set up, then by all means put it where the Devs can see it. All of this being posted here? It’s just going round and round. We can do nothing about it, save for my small part in offering what was lost to you.
This forum, as stated above, is unique in that it is the only forum where absolutely no data is collected. It is just us, your fellow players. The only Blues you may see are our SFAs, and they do not relay things along.
As far as Blizzard stands right now, per their support article linked above - it’s working as it’s intending to work in its current state. It sucks if the group composition changes and you lose out on it, but there isn’t anything any of us can do here on this forum. Make your suggestion and offer your feedback in the Dungeons/Raids forum so the right staff can see it or submit it via the in game suggestion and feedback tool.
This has been a problem for a long while. I suggest posting in general forum or gameplay about this.
As it stands now if in LFR if the group has people leave and ques for LFR again then you no longer qualify for the satchel. Yes I know it sucks since you stayed the entire wing and people do leave.
The last couple weeks I have qued for LFR and ended up on the last boss. Then having to que again after we finished him, doing the first two bosses then and of course I would leave at that point since there is no point to redo the last boss again.
No one can get you the satchel at this point!
Seems to me this is where the matter belongs. I got shafted and want support from Blizzard.
Besides, I thought the staff at Blizzard regularly look to the forums for feedback.
This forum does not collect feedback for the devs, so wrong place.
Nothing CS can do for you. They can not give you the sachel
There isn’t anything our SFAs here can do about it. There are no Devs on this forum, let alone GMs. This forum is one for players to assist other players. It is not a contact point for the staff, you’re never guaranteed for one to pop into your thread.
You’ve been given all the information made available to you in regard to the issue. Nothing can be accomplished through here. The system isn’t broken. It’s not even a bug really. It’s functioning how Blizzard intends for it to function per their support article.
This is the third time I’m saying it. NOT THIS FORUM. Due to it being one for players to assist other players, it is the ONLY forum where feedback isn’t collected. You have to post in literally any other forum on this site. You’re not going to get a response, it’s a one-way street for that sort of thing.
