I’ve moved this discussion from the WoW Classic General Discussion forum to the Customer Support forum so that I could engage with it.
This is not new, no. The post you have been linking to throughout this discussion was made in April 2019. It’s not stickied and is not the most up to date information. You can find that in the stickied topic called “WoW Classic Customer Support and You”
Specifically the section outlining Scams and Loot Disputes.
It’s less about intervening in Master Looting decisions and more about enforcing our policies against scamming. So, in cases where we can see looting agreements that were not maintained or when we can see that there was a clear intent to mislead or deviate from the agreement we may opt to intervene.
It’s also important to note - we still maintain that your reputation in the community is important and that users who frequently abuse the trust of their fellow players may find themselves unable to group up in the future. That is in addition to any penalties that may be levied by the Game Master team for scamming.
As always -
- Run with people you trust.
- Communicate your intent and establish clear rules in-game.
- Play nice. Play fair!
Should anyone wish to appeal an account action, that can be done by submitting a ticket on our support website. A Game Master will review the case to ensure accuracy of the investigation and action.