What happened to the support links here? All three articles are gone and I can’t seem to find a replacement.
The closest thing I have right now is us.actual.battle.net, but I’m not sure if that’s a good fit.
I’m trying it anyways and I’m getting this — https://i.imgur.com/XdPEaRv.png
This looks beyond my ISP’s jurisdiction, and starts well before Blizzard’s, so who or how does one notify this host that they’ve got some bad stuff happening at their end?
Thanks!
Can’t comment on the missing support links, that’s a strange one. I too am having major latency, as are others it would seem. For me it seems to have started just tonight, and changing realms doesn’t make much of a difference.
My latency for home and world are typically less than 100, however tonight they’ve been everywhere from 300+ to several thousand.
So far I’ve experienced: Abnormally long load times, delayed spells, random disconnects, disconnects when changing zones. Signing into battlenet seems to take longer than usual as well.
Thank you Zungar, I don’t know why I couldn’t find that article when I was searching around last night.
Also lagging, in Valdrakken, and in the dwarf starting zone. Especially bad stutter/lag when changing camera angles too.
EDIT: I turned off all nameplate addons/weakauras and it fixed the lag.
It’s a brand new support doc, so not at the top of the search index for Google, etc.
For what it’s worth, this issue just resurfaced again. I was playing just fine and now I can’t even login. Pingplotter is showing the exact same problem. I had ran it before trying to login earlier and things looked great up until about 15 minutes ago. Now it’s a packet-loss hellscape.
I got the lag issue at the same time you did. Two days in a row now.
Edit: disabling WeakAuras and a few other addons seems to have fixed it. Not sure which but somebody above said it was WeakAuras so could be the same.
I’ve been having ridiculous lag for the past 3 nights. Tonight my latency is almost 5k, but the previous 2 nights it was over 15k. WoW is the only program that is giving me problems. Everything else loads as quickly as I am used to.
I’m in Colorado and using Starlink (it’s the only option on top of this mountain), if that makes any difference. Speedtest(dot)net shows ping at 28ms, download 138mbps, upload 23mbps.
Edit: I don’t even have WeakAuras installed or downloaded, turned off all addons, and now my latency is over 6k. Didn’t fix anything for me, but thanks for the suggestion.
I wish it were as simple as disabling WeakAuras.
It’s this - https://i.imgur.com/ZjErABa.png
Well being a new patch they were giving me non-stop errors anyway so disabling them didn’t hurt even if fixing it was a coincidence.
All due respect, what is that
I’m not familiar with pingplotter, but yikes, those are some high numbers.
I’m experiencing the lag on Cataclysm Classic, which is definitely not new. I just hope the people at Blizz can get it sorted.
It’s a network diagnostic tool that measures the health of your connection to a host. In this case I am pointing it at Battle.net and all the red means packet loss. Think of it like talking on your cell phone and the other person keeps cutting out or starts sounding like a robot. That’s because the packets aren’t reaching their destination.
Unfortunately the problem is somewhere between my ISP and Blizzard. It’s not directly my ISP since it occurs several hops after them but before it reaches Blizzard’s server.
I don’t know what to do in this scenario because both of them will just say the issue is not on their end. 
It seems to be happening to a lot of people though, it’s been happening to me for about 3 - 4 days now, are we just kinda out of luck?
Well it just cleared up, and now I’m back on with no issue. Who knows how long that will last though.
Yep, I’m back to 48ms on latency. It will probably be fine for about 20 or so hours.
I’m also dealing with the same issue, out of Colorado using Google webpass.
Using a VPN to connect through a different portal to force a different route “fixes” the issue… sort of. There are situations where I’ll be fine to connect to a US East based server, but can’t connect to SOD servers in the MT region (I’m assuming these also track to physical locations for Blizz).
I’ll also be in situations where I’m fine in my home server, but when I connect to a pvp battleground it’s clearly taking a different route that is encountering the packet loss.
If I didn’t have access to the VPN I would legitimately be completely unable to play the game currently. They have to address this. Glad to see it’s not just me.
I am glad to hear it’s not just my ISP.
Someone needs to figure out which company or companies are being affected. If need be, I can figure out how to use pingplotter.