MacOS; Cannot Resize Client Window

Issue

Game client becomes non-responsive after being resized.

Details

After dragging to resize the game client, I can no longer interact with the client with my mouse. Everything else continues to function appropriately. This also affects the client pre-world, e.g. in Character Select.

Non-mouse functionality continues

  • Keyboard continues to work (that is I can in fact move around and such via keyboard), I can access the menu (esc), and so on
  • People in the world continue doing whatever they’re doing
  • Audio still plays

UI stops responding to mouse

  • I can no longer move using the mouse
  • UI elements no longer respond to my mouse (e.g. buttons do not highlight)
  • I cannot interact with the Mac UI components of the window - that is, I cannot resize it further, close it, minimise it, and so on. Interestingly, the Mac UI minimise/maximise/close buttons still highlight during mouseover, despite being non-clickable
  • I need to close the game by right-clicking on the dock icon, and select “Quit”
  • If I move my mouse in and out of the window, it swaps back and forth to the WoW gauntlet cursor, but if I select a different application’s window then return, it stays the generic Mac mouse cursor.

I can left-click switch between application windows, but that really appears to be all I can do with my mouse.

Steps to reproduce

  1. Grab a corner of the game window
  2. Hold down the left mouse button, drag to resize

Expectation

I can continue to resize the window and release at my convenience, and the game continues to function.

What actually happens

Across ~6 attempts, the window stops resizing after about 1-2mm, and becomes non-interactive. During a single attempt, I was able to resize a few inches before the window became non-interactive

System details

  • Mac mini 2018
  • i7 + 32GB RAM
  • Radeon RX 580 eGPU
  • Monterey 12.1

There is a potentially related thread in WoW MacOS Support;

5 Likes

I’m having the same issue - exactly the same, so I won’t rewrite it all - on my Mac mini. It was working perfectly until yesterday.

Mac mini (M1, 2020)
Memory 16 GB
macOS Monterey 12.2.1, fully patched

This is a problem for me in particular because I have an ultra wide monitor. The pre-set options for window size only allow me to make the window proportionally smaller, which means I get a long, squat box to play in if I choose anything less than full screen - and full screen or near it absolutely kills my fps.

1 Like

Same issue with me on my macbook pro. I play on a dell monitor and like to use windowed mode and if I attempt to drag and resize, the game becomes non-interactive. It’s incredibly frustrating.

1 Like

Same issue on my M1 Macbook air as of 2/28. Going to make raiding a PAIN!

1 Like

Same Issue Here MBP M1 Max

  • You can also get the game to crash by doing any type of screen resize within the System Preferences.
1 Like

I have the same problem on my Mac 27. as soon as I resize the window, game freezes

1 Like

Same Issue.

Can confirm; just never noticed since my window was already sized where I wanted.

I began having this same issue after the patch yesterday. Can’t adjust window size at all or the client immediately crashes.

See also: https://us.forums.blizzard.com/en/wow/t/windowed-mode-resizing-quits-wow/1188554

Came looking to see if anyone else has been having this problem. I’ve noticed it the past few days but it’s not often I have to resize my window.

I’m having the same issue. I’m playing on a MacBook Pro 14, with Apple Silicon / ARM architecture / M1 pro processor. This only started happening after I updated to macOS Monterey v12.3. macOS v12.2 worked fine. But now Windowed mode in 12.3 either crashes completely, or stops responding to my mouse clicks. It’s making the game almost unplayable.

I’m also having the same issue. I just upgraded to a new iMac, M1 chip. The only way I’ve gotten around this issue to go into settings and let the game resize OR use Command + M to make it full screen.

This error is horrible. I have always manually resized, but since 9.2 came out, it makes it completely impossible.

Same exact issue. I literally can’t make my game smaller now. Any update on a fix for this? I have no idea what to do.

A bit less convenient, but you can always go into your game settings and choose a resolution (window size).

Menu > System > Graphics > Window Size

I am still experiencing this same issue.

TBC classic - latest version, all addons disabled
Lastest MacOS version
M1 Max MBP

Same issue on Mac M1. Not ideal, but you can at least adjust the window size to your desired resolution by opening the “config.wtf” file in the WTF folder and changing the “gxWindowedResolution” value to whatever you want.

Same issue… MacBook Air M1 1Tb w/ 16GB RAM

Have had this issue for months - any update bliz?