Windowed Mode - resizing quits WoW

Support Mac Technical Support
3

I’m experiencing something … potentially related?

Issue

Game client becomes non-responsive after being resized.

Details

After dragging to resize the game client, I can no longer interact with the client with my mouse. Everything else continues to function appropriately. This also affects the client pre-world, e.g. in Character Select.

Non-mouse functionality continues

  • Keyboard continues to work (that is I can in fact move around and such via keyboard), I can access the menu (esc), and so on
  • People in the world continue doing whatever they’re doing
  • Audio still plays

UI stops responding to mouse

  • I can no longer move using the mouse
  • UI elements no longer respond to my mouse (e.g. buttons do not highlight)
  • I cannot interact with the Mac UI components of the window - that is, I cannot resize it further, close it, minimise it, and so on. Interestingly, the Mac UI minimise/maximise/close buttons still highlight during mouseover, despite being non-clickable
  • I need to close the game by right-clicking on the dock icon, and select “Quit”
  • If I move my mouse in and out of the window, it swaps back and forth to the WoW gauntlet cursor, but if I select a different application’s window then return, it stays the generic Mac mouse cursor.

I can left-click switch between application windows, but that really appears to be all I can do with my mouse.

Steps to reproduce

  1. Grab a corner of the game window
  2. Hold down the left mouse button, drag to resize

Expectation

I can continue to resize the window and release at my convenience, and the game continues to function.

What actually happens

Across ~6 attempts, the window stops resizing after about 1-2mm, and becomes non-interactive. During a single attempt, I was able to resize a few inches before the window became non-interactive

System details

  • Mac mini 2018
  • i7 + 32GB RAM
  • Radeon RX 580 eGPU
  • Monterey 12.1

I’ve posted a bug report:

7 Likes