Log in issues - 10/13

Support Customer Support
207

I sometimes can log in, but I get disconnected after some minutes of playing

208

So I was having the character not found issue but that seemed to stop and started giving me a “A character with that name already exists” and or the loading bar is completely full yet never loads in. Not complaining just thought I’d share this here

209

thats why i think they should have done this gradually now i m seeing my hunter lvl 21 lmfao and still seeing lvl 120(Meilinn) 
this is a mess

210

Hey! I’m on Arthas and when I try to select a character, I get the message “Character not found” and when I try to create a new character, I get “Character creation timeout”.

Help please D:

2 Likes
211

Same issue have restarted my computer and wow and still same issue

212

Same here. All of my toons across three realms are “character not found”
 even though I played several of them this morning right before the patch hit.

I also tried creating a new character. Did not get “character not found” but the new character won’t load
 load bar fills but then the game stalls.

Blizzard says on Twitter “they’re working on the problem.”

213

Same Logged in with no problem, game dropped me & now when I log in I get the same message on all toons, character not found.

214

Same thing is happening to me. I cannot create a new character nor can I log in for the same reasons : “Character not found” and “Character creation timed out.” Been at this for 2 hours now
 Day 1: I’m beginning to lose my sanity

215

Update: My new character tried to log in. I was DC-ed, logged back in
 then the weirdness set in.

I got the opening cutscene for my new character
 and my main character appeared. Oh well, I’m in, so it’s off we go.

216

Not to be that “I work in IT guy” but this is a pretty big overhaul. Patches this big are not always going to go as planned. Welcome to computing 101

217

Much appreciated. Thank you.

218

Don’t rely on Windows to tell you if it’s up to date. Download the latest drivers from your GPU’s website or program that is installed on your computer. Windows told me my driver was up to date but low and behold when opening up Nvidia program, there was an update available from six days ago.

219

Update: All my characters seem to be working now, thanks blizzard!

220

Just got this error message. Don’t know if the error text helps but here it is. Also I have all addons disabled.

Message: [string “GlueTooltip:OnEnter”]:2: Usage: GlueTooltip:SetText(“text” [, color, wrap])
Time: Tue Oct 13 18:13:36 2020
Count: 1
Stack: [string “GlueTooltip:OnEnter”]:2: Usage: GlueTooltip:SetText(“text” [, color, wrap])
[string “=[C]”]: in function `SetText’
[string “:OnEnter"]:2: in function <[string ":OnEnter”]:1>

Locals: (*temporary) = GlueTooltip {
BottomLeftCorner = {
}
OnBackdropLoaded = defined @Interface\SharedXML\Backdrop.lua:205
textLeft1Font = “GlueFontNormal”
GetBackdropColor = defined @Interface\SharedXML\Backdrop.lua:443
SetBackdropBorderColor = defined @Interface\SharedXML\Backdrop.lua:475
RightEdge = {
}
textRight2Font = “GlueFontNormalSmall”
ApplyBackdrop = defined @Interface\SharedXML\Backdrop.lua:347
SetBackdrop = defined @Interface\SharedXML\Backdrop.lua:382
ClearBackdrop = defined @Interface\SharedXML\Backdrop.lua:335
TopOverlay = {
}
GetBackdropBorderColor = defined @Interface\SharedXML\Backdrop.lua:462
GetBackdrop = defined @Interface\SharedXML\Backdrop.lua:400
SetBorderBlendMode = defined @Interface\SharedXML\Backdrop.lua:319
TextLeft1 = GlueTooltipTextLeft1 {
}
SetupTextureCoordinates = defined @Interface\SharedXML\Backdrop.lua:267
OnBackdropSizeChanged = defined @Interface\SharedXML\Backdrop.lua:235
BottomOverlay = {
}
Center = {
}
textRight1Font = “GlueFontNormal”
HasBackdropInfo = defined @Interface\SharedXML\Backdrop.lua:331
GetEdgeSize = defined @Interface\SharedXML\Backdrop.lua:241
BottomEdge = {
}
textLeft2Font = “GlueFontNormalSmall”
TopEdge = {
}
TextRight2 = GlueTooltipTextRight2 {
}
TextLeft2 = GlueTooltipTextLeft2 {
}
0 =
BottomRightCorner = {
}
TopRightCorner = {
}
TopLeftCorner = {
}
backdropInfo = {
}
SetupPieceVisuals = defined @Interface\SharedXML\Backdrop.lua:299
SetBackdropColor = defined @Interface\SharedXML\Backdrop.lua:452
LeftEdge = {
}
TextRight1 = GlueTooltipTextRight1 {
}
}
(*temporary) = nil
(*temporary) = 1
(*temporary) = 1
(*temporary) = 1

221

Logging in my realms are all in red text and say incompatible, click on one and it disconnects me.

222

seems to be addon related, removed my wtf and interface folders, and got in right fast, and been able to stay connected

1 Like
223

I literally just resubbed for the prepatch, only to have this issue. Is Blizzard ever going to compensate their playerbase for login outages such as this?

224

I’m sure addons are playing a role, but it’s definitely not the only thing going on.

225

It is good to see that after 16 years the team over at Blizzard have managed to figure out how to implement changes to their game without breaking it in the process.

226

I’m not an IT guy but i’ve just seen enough of these to know something this big is bound to have some hiccups. I’m not happy about not being able to access my characters and try things out, but ya know, this isn’t anything new. Just have to practice a little patience and wait.