Just a few words on the worst customer support system

[Rufflebottom-bloodhoof (Rufflebottom)]

@Maliciousmal-sargeras

It’s not a routing issue though, why keep pushing the lie?

It is. The updated thread in Technical Support have gives that information.

8/19 - Stuck at Logging in to game server

Hey all, Just to provide some more information and a work around, we’ve identified that this is an ISP issue and we’re doing everything we can on our end to fix it. Because it is an ISP issue rather than a server issue, most players can connect using a VPN client (or mobile hotspot/tether). We can’t recommend any or support this directly because they can cause other connection errors of their own, but if you’re itching to get in ASAP, there are plenty out there you can try. Thanks for all the …