I have been trying to log on for over 6 hrs and have the same provider.
1 Like
wanted to get the last of my raid runs done. Figure today would be the day ICC drops the mount I won’t get. I really need to stop running raids on last day before reset.
1 Like
Read the hundreds of posts regarding a problem they are working on… its been off all day.
Tracing route to xx.domain [198.105.244.23]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms modem.domain [192.168.0.1]
2 8 ms 8 ms 8 ms stpl-dsl-gw11.stpl.qwest [207.109.2.11]
3 8 ms 8 ms 8 ms stpl-agw1.inet.qwest [207.109.3.81]
4 17 ms 17 ms 18 ms chp-brdr-03.inet.qwest [67.14.8.194]
5 17 ms 17 ms 17 ms 63.146.26.170
6 35 ms 35 ms 35 ms 100ge16-1.core1.nyc4.he [184.105.223.162]
7 35 ms 35 ms 52 ms xerocole-inc.10gigabitethernet12-4.core1.nyc4.he[216.66.41.242]
8 *
Tracing route to 24.105.62.129 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms Fios_Quantum_Gateway.fios-router.home [192.168.1.1]
2 8 ms 7 ms 7 ms 24.105.62.129
Trace complete.
Hey all,
Just to provide some more information and a work around, we’ve identified that this is an ISP issue and we’re doing everything we can on our end to fix it. Because it is an ISP issue rather than a server issue, most players can connect using a VPN client (or mobile hotspot/tether). We can’t recommend any or support this directly because they can cause other connection errors of their own, but if you’re itching to get in ASAP, there are plenty out there you can try.
Thanks for all the tests and reports so far, either way!
3 Likes
How do you figure that a VPN makes you less secure?
Try using wow companion app through phone without wifi - using phone provider see if you can connect and switch characters - once you go through your list log out completely then try the game using your wifi client.
Then why, the time I actually managed to log in, was the game missing all my battle pets?
Oh and after a PTR copy the pets were missing there too …
And on a quick check just now I made it to the character selection screen (ie I reached the realm server allegedly) and no characters were listed …
This is clearly not a routing problem (at least not an external routing problem) …
2 Likes
$hit i know this, blizz gonna have to give us all a day of game time back, at least update your breaking news alert saying the game is offline today and tomorrow instead of just tomorrow.
Tracing route to 137.221.105.2 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms 192.168.0.1
2 22 ms 22 ms 22 ms tukw-dsl-gw76.tukw.qwest
[63.231.10.76]
3 22 ms 59 ms 22 ms tukw-agw1.inet.qwest
[63.226.198.89]
4 22 ms 23 ms 22 ms sea-brdr-03.inet.qwest
[67.14.41.150]
5 * * * Request timed out.
6 23 ms 23 ms 22 ms ae-1-3513.edge1.Seattle3.Level3 [4.69.160.69]
7 23 ms 23 ms 23 ms BLIZZARD-EN.edge1.Seattle3.Level3 [4.59.232.146]
8 55 ms 56 ms 56 ms ae1-br01-eqse2.as57976
[137.221.73.33]
9 56 ms 56 ms 56 ms xe-0-0-0-1-br01-eqsv5.as57976 [137.221.65.40]
10 56 ms 57 ms 56 ms et-0-0-29-br02-eqsv5.as57976 [137.221.65.117]
11 128 ms 220 ms 218 ms xe-0-0-1-1-br02-eqla1.as57976 [137.221.65.6]
12 3829 ms 1099 ms 219 ms et-0-0-29-br01-eqla1.as57976 [137.221.65.0]
13 80 ms 56 ms 57 ms et-0-0-2-br01-swlv10.as57976
[137.221.65.69]
14 58 ms 56 ms 56 ms et-0-0-31-pe02-swlv10.as57976
[137.221.83.69]
15 56 ms 56 ms 55 ms 137.221.105.2
I am having same problem, I was just looking forward to my limited few hours of play after work…they should at least do a free day, I know its not much but really…
TRACEROUTE:
traceroute to 74.104.119.23 (74.104.119.23), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.735 ms 0.766 ms 0.772 ms
2 24.105.18.131 (24.105.18.131) 8.436 ms 8.465 ms 8.479 ms
3 137.221.105.12 (137.221.105.12) 8.474 ms 8.483 ms 8.486 ms
4 137.221.66.16 (137.221.66.16) 31.909 ms 31.949 ms 31.958 ms
5 137.221.83.66 (137.221.83.66) 31.205 ms 31.246 ms 31.387 ms
6 137.221.65.68 (137.221.65.68) 8.414 ms 6.038 ms 6.034 ms
7 137.221.68.32 (137.221.68.32) 7.647 ms 7.103 ms 7.114 ms
8 las-b21-link.telia .net (62.115.178.200) 5.843 ms 6.225 ms 6.229 ms
9 xe-5-3-2.BR3.LAX15.ALTER .NET (152.179.21.77) 6.246 ms 6.244 ms 5.519 ms
10 * * *
11 ae203-0.BSTNMA-VFTTP-335.verizon-gni .net (100.41.0.111) 66.728 ms 66.735 ms 66.739 ms
12 pool-74-104-119-23.bstnma.fios.verizon .net (74.104.119.23) 73.206 ms 73.230 ms 73.315 ms
It’s sad that I am upset, It’s a real word problem that I cant log on lol. guess I will go enjoy that fireball in the sky! more important things to worry about 
Lovely ISP issues…
Can you confirm which Phone company works? First thing I tried today was using my mobile data which failed miserably. Have periodically gone back to it to check throughout the day and No Dice. I either get to login relatively quickly to a dead realm - or not login at all - attempting to change realms to log to another character results in a disconnect.
I was having the exact same problem but I was able to log in after disabling the system option “Enable IPv6 when available” ! Not sure if other people have tried (thread is too long) this but it worked for me just now.
1 Like
nah it’s on blizz end
So my ISP is ok with me playing on the PTR but not on the retail…
k…
This post right here man
Almost 10 hours of down time Blizz… Ya know, it might have been awesome to have an alert on the battle.net app saying that this is a known issue and it is on Blizzards end, so that your loyal fan base aren’t stressing out trying the suggested trouble shooting ideas provided by your website…
1 Like